I am not receiving notifications from devices registered on the SmartThings app
Last Update date : 2022-02-25
If you are not receiving device notifications, please read on:
1
Check your smartphone’s data connection status (Wi-Fi, LTE).
2
Check the connection between the device you wish to control and your Wi-Fi AP.
3
Check the notification settings:
Tap “More” on the SmartThings main screen > Notifications > More > Turn notifications on in settings.
Check notification settings for the device(s) you wish to receive notifications from.
Please note: Notifications are not provided for devices connected by Bluetooth.
Step 1. Tap ¨Menu¨ icon.
Step 2. Tap ¨Notifications¨.
Step 3. Tap ⋮ symbol.
Step 4. Tap ¨Notification settings¨.
Step 5. Check notification settings.
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