Why I can’t find some of the features of SmartThings Find?

Last Update date : 2024-10-26

We apologies for any inconvenience. Unfortunately yes some features will be terminated by the 4th of Dec 2023 for security reasons & to provide you with additional protection, and those features are:

1 SmartThings
  1. Remote unlock.
  2. Retrieve calls and messages 
SmartThingsFind
2 Galaxy Phone Settings
  1. Remote Unlock
  2. Retrieve calls and messages
Find my Mobile

Notice: We apologize for any inconvenience this may cause you. We will continue innovating to provide you with improved services in the future

How can I unlock my Galaxy phone now?

You can be supported for factory reset from service centers after identification check

Note:

  • After the factory reset, all user data will be deleted, so please backup all the data. You can use various ways to back up and restore, such as the Smart Switch, Samsung Cloud, MS One Drive, and Google Drive.

Backup data app

  •  For further assistance or questions, please Contact us.

Related Questions

Thank you for your feedback!

Contact Us

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Search the nearest Samsung Service Centers in your area.
Find a service center

Apps & Services Customer Support

Samsung Health Monitor : 800-7267864
Samsung Pay : 800-7-729 (S-PAY)
Samsung Rewards : 800-7267864
View more