Will my messenger data transfer with Smart Switch?

Last Update date : 2023-03-15

Smart Switch allows you to transfer messages on your Android™ or iOS devices from apps such as WhatsApp to a new Samsung device. Know how Smart Switch makes it possible below.

Smart Switch, WhatsApp and KakaoTalk icons in main screen.

To share your messenger application data, you must remember to back up the data and update the applications to the most recent version.

WhatsApp

If you want to import data, you must review these conditions:

  • Smart Switch version: 3.7.21.5 or more.
  • WhatsApp version:
    • iOS: 2.21.160.13 or more.
    • Android: 2.21.16.16 or more.
  • If the Galaxy device used WhatsApp before restoring Smart Switch, restoration will not proceed.
  • The WhatsApp chat data restoration function is only supported for transmission through cable.

Transmission of WhatsApp chats is not supported on Android devices through Smart Switch. 

Note: If you have any questions after verifying the above-mentioned solutions, please call our contact centre to get help with your inquiry. Our helpful agents will be there to help you. 

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