How to Solve External Device Connectivity Issues on the G9 Monitor
- Check the power supply of the PC.
- Reconnect the HDMI cable between the PC and monitor
- If the issue persists, ensure the PC is not in Sleep mode.
Set Input Signal Plus to On:
- Home > (left directional button) > Settings > All Settings > Connection > External Device Manager > Input Signal Plus
If the set resolution does not match, it may cause a blank or flickering screen.
Check the USB Source Setup on the monitor:
- Home > (left directional button) > Settings > All Settings > Connection > External Device Manager > USB Source Setup > Auto
Note:
- Note: This feature may not be supported depending on the Power & Sleep settings on the computer.
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