How to factory reset the Samsung Jet Bot Combo
Last Update date : 2024-11-17
If your Samsung JetBot Combo is not working properly, you can try performing a factory reset. This will return the Jet Bot Combo to its factory defaults and remove any issues that may be occurring.
Perform a factory reset
Follow the instructions below to reset your Samsung Jet Bot Combo to its default settings.
1
Open the Jet Bot Combo’s cover and press and hold the Reset button for 7 seconds.
![Diagram showing the open cover of a Samsung Jet Bot Combo robotic vacuum cleaner with a detailed inset highlighting the Reset button.]()
2
The Start/Stop and Charging buttons will blink white, and the factory reset process will begin.
3
When the process is complete, the Jet Bot Combo will automatically restart.
Notes:
- Once the reset is complete, Jet Bot Combo will appear offline in the SmartThings app.
- You can remove the Jet Bot Combo from the app by touching and holding the device’s card and then tapping Remove.
- Please re-register the JetBot Combo in the SmartThings app.
- If you still need more assistance, please call our contact center, and our helpful agents will help you.
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