Fixing LED issues on the charging case for Buds3 and Buds3 Pro
Last Update date : 2024-08-12
If the cover of charging case is opened while updating firmware on the charging case, the LED may not work while ongoing it. In this case, please proceed with following step:
1
Place the earbuds into the charging case and close the cover.
2
Do charge with cable charger for over 15 minutes.
3
Open the cover of charging case and run Galaxy wearable app.
4
Check if the charging case and earbuds batteries are over 20%.
5
If in case battery is over 20%, disconnect cable charger.
6
Put the earbuds in the charging case and leave it with closing cover for over 10 minutes.
Note: If you have any questions after verifying the above, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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