How do I transfer photos from my Galaxy phone to my PC?

Last Update date : 2023-06-25

Sending a photo from your smartphone can be done in plenty of ways. Sending one or two photographs through email, Bluetooth, or the cloud is excellent, but transferring your full gallery might be difficult.

 holding mobile phone showing gallery

This process uses the USB cable, however there are also ways to automatically back up your photos.

1 Connect your smartphone to your computer using a Samsung USB cable. If you use a USB C to USB C cable you may need an alternative cable or an adapter, depending on the PC you are connecting to
2 If asked to Allow access to phone data? tap Allow to accept
3 Once connected, swipe down from the top of the screen to access your notifications.
4 Tap on the notification from the Android System. It will say Tap for other USB options.
5 Tap an option that allows Transferring files or Transferring images
6 Now that your smartphone has a transfer connection it will appear on your PC as an available drive

You can find your device on the PC by opening your File Explorer and looking down the left hand column. You can also search under Devices and drives

1 Open Settings, then Tap Connections, and Select Bluetooth.
2 Make sure Bluetooth is set to On.
3 On your PC open Settings, Select Devices. This should open Bluetooth and other devices. Make sure Bluetooth is switched to On.
4 On your phone, your computer should appear as an available device to pair. On your PC, your phone should appear in the available devices.
5 On your PC go to Send or receive files via Bluetooth, Choose Receive files if you are moving files from your phone to your PC.

If you're having issues transferring photos onto your computer, try some of these fixes to troubleshoot.

 

Check your USB cable and USB port

Some third-party cables do not allow for data transfer and only provide charging capabilities. Try using a different cable and try a different USB port on your laptop or PC.

 

Check your antivirus software

Your antivirus software is designed to protect your computer from malicious malware, however it can also prevent your phone or tablet from being able to export photos to your computer. Check your software to make sure this isn't causing you problems. 

 

Connect as a media device

When you first connect your device to your PC it may pop up a notification indicating that your phone or tablet is charging. Tap on this to change the settings to "Connected as media device" so that data can be transferred.

Note: If you have any questions after verifying the above-mentioned solutions, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.

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