Setting Up Safety and Emergency on Your Galaxy Device
Stay safe with your Samsung Galaxy phone by creating an emergency contact and registering medical information for quick and easy access. In the event of an emergency, a Galaxy device can be used to contact emergency contacts and view important medical information to help aid in an emergency.
Emergency contacts and medical info
Medical info :
To add medical information,go to Settings then Safety and emergency, and then tap Medical info. Tap Confirm if prompted.
You can enter your medical information using the provided categories, such as Medical conditions, Allergies, Current medications, or Blood type.
- Tap Save when you're finished.
You can add emergency contacts whenever you need to, as well as your personal medical information.
- Navigate to and open Settings, then tap Safety and emergency, and then tap Emergency contacts.
- Tap Add emergency contact, and then select from your available contacts or search for someone. You can then tap Done.
- To add additional contacts, tap Add emergency contact again. Or, to remove a contact, touch and hold the contact's name, and then tap Remove
Emergency SOS
If you ever experience a true emergency, such as a flood or earthquake, you may not have the time to make a call or send out a text. Because of this, you should set up the Emergency SOS feature on your device. It will send out an SOS alert to emergency contacts, so they will know something is wrong. To begin SOS actions, you can press the Side key five times in a row.
- To set it up, first navigate to and open Settings. Tap Safety and emergency, and then tap Emergency SOS.
- Tap Countdown. Select your desired amount of time before emergency actions will start. This is helpful if you press the Side key by accident.
- Tap Back, and check the Play warning sound option. When this option is on, your device will make a loud sound when Emergency SOS is triggered. Tap the switch by this option to turn it off or on.
- Tap Emergency number to call to select who to call in an emergency. By default, emergency numbers for your area will be selectable, however you can tap Custom number to add a different number.
- Tap Back, and then tap the switch next to Send SOS to emergency contacts. Tap Continue when prompted and allow the necessary permissions.
- Tap Add contacts. The people you select will be given your personal information in the event of an emergency, or if you are unable to use your device.
- Tap Add emergency contact to add a new contact, and then tap Done when you're finished.
Emergency sharing
The Emergency sharing option will let you send messages to your chosen emergency contacts to let them know you need help. These messages will relay a warning of low battery percentage as well as your current location. You can also attach pictures and audio to your messages.
- Navigate to and open Settings, and then tap Safety and emergency.
- Tap Emergency sharing.
- Tap the switches next to Attach pictures and Attach audio recording if desired. You’ll be able to take pictures and record five seconds of audio to include in your messages.
- Next, tap Start emergency sharing. Review the information, and then tap Start.
- Follow the on-screen instructions. When prompted, tap Add member on the Emergency contacts screen. When you’re finished, tap Done.
- You can also tap the switch next to Show on Lock screen to display your contact on your Lock screen.
Note: If you have any questions after verifying the above-mentioned check-list, please call our contact center to get help with your inquiry. Our helpful agents will be there to help you.
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