What should I do when the Galaxy S24 I pre-ordered from the online store has a defect?
Last Update date : 2024-01-17
Our Contact Center agents are available to verify the issue of the Galaxy S24 you purchased. Please call us to give you a support.
In the case, that your device is within 7 days from the date of delivery and the issue is confirmed, Samsung will replace your phone.
However, if the device exceeds 7 days from the date of deliver, we will offer you the normal warranty service.
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