What to do when folding Samsung Z Flip 4 if it doesn't close completely and keeps open?

Due to the nature(characteristic) of foldable devices, flexible display and protective film have the property of spreading(the force of repulsion).

In the case of the new product, it has been kept open for a long time in the box package so that the property of spreading(the force of repulsion) is high.

Therefore, there may be a folding gap when closing the device at the beginning of using the device.

But the phenomenon will disappear after having folding/unfolding movement a few times.

And also, gripping the device only around the upper part may cause a slight gap due to the weight of the lower part.

This is a sort of natural phenomenon of the foldable devices, and it will disappear naturally as you use the device.

As for the Galaxy Flip/Fold product, the hinge and magnet component specification have been confirmed by testing in various environments to provide best experience while using.

It is a normal product that has passed according to our strict internal test standards for quality.

So there’s no problem with durability and product performance for operation.

You can be secure and relieved while using the device.