SM-S928B/DS
SM-S928B/DSSolutions & Tips
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Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Learn some simple solutions for when your Galaxy device has a poor signal.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Others
How can you change the language on your Galaxy phone?
FAQ to learn about the process for changing the language on your Galaxy phone.
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Others
Enable or Disable Call Forwarding on Samsung Galaxy
FAQ to learn how to Enable or Disable Call Forwarding on Samsung Galaxy
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Others
Why are the prices in other stores cheaper than Samsung Online Store during the pre-order of the Galaxy S24 series?
FAQ to Learn about why are the prices in other stores cheaper than Samsung online store during the pre-order of the galaxy s24 series.
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Others
Third-party products causing paint to peel off Galaxy devices
FAQ to learn why Third-party products causing paint to peel off Galaxy devices
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Others
Using Find My Mobile Service to track a lost phone
FAQ to learn how to Use Find My Mobile Service to track a lost phone.
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Battery
What is the maximum range of a Bluetooth connection?
FAQ for Samsung Mobile Phone. Find more about 'What is the maximum range of a Bluetooth connection?' with Samsung Support.
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Samsung Apps
How to change the language settings of each app in your Galaxy device
FAQ to learn how to change the language settings of each app in your Galaxy device
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Others
The proximity sensor is not working properly
FAQ for fixing the proximity sensor issue
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Others
How to improve the Galaxy Z Flip4 battery life
FAQ to learn How to improve the Galaxy Z Flip4 battery life
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Others
How to capture an image from a video frame
FAQ for Mobile Devices. Find more about How to capture an image from a video frame with Samsung Support.
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
FAQ to learn about Network carriers that support 5G for Samsung Galaxy devices
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
FAQ to learn Causes and solutions for when your Samsung Galaxy device gets warm
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Others
Protect your Galaxy device with the Auto Blocker feature
FAQ to learn how to Protect your Galaxy device with the Auto Blocker feature
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Others
How to use the Circle to Search feature on the Galaxy S24
FAQ to learn How to use the Circle to Search feature on the Galaxy S24
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Camera
Enhanced zoom and Nightography on Galaxy devices
FAQ TO know more about Enhanced zoom and Nightography on Galaxy devices
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Others
Solid foreign object and water resistance rating (IP ratings) guide
FAQ to learn about Solid foreign object and water resistance rating (IP ratings) guide
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Call & Contacts
How to enable the Wi-Fi calling function on a Galaxy phone?
FAQ To learn How to enable the Wi-Fi calling function on a Galaxy phone?
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Application
The GPS location on my smartphone is inaccurate. How do I fix it?
FAQ To learn about The GPS location on my smartphone is inaccurate. How do I fix it?
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Settings
Protect your privacy during repairs with Maintenance mode
FAQ To learn how to Protect your privacy during repairs with Maintenance mode
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Others
Which models are supported for the Auto Blocker feature?
FAQ to learn Which models are supported for the Auto Blocker feature
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Others
How to use the Chat assist (Writing Assist) feature in messaging apps on Samsung Galaxy devices
Learn to use Live Translate, Writing composer, and Suggested replies on your Galaxy Devices while sending text messages.
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Others
Samsung Account Phone Number Auto Verification Feature (Skip two-step verification)
FAQ to learn more about the automated Verification of Samsung Account Phone Numbers (Skip Two-Step Verification).
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Others
How to connect Galaxy Buds to a smartphone
FAQ to learn How to connect Galaxy Buds to a smartphone
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Others
Keyboard is not working on Galaxy phone or tablet
FAQ to learn why my keyboard is not working on my Galaxy phone or tablet.
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Call & Contacts
How many e-SIM cards can be registered in S24, and do all series support 5G?
FAQ to learn more about How many e-SIM cards can be registered in S24, and do all series support 5G?
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Network & WiFi
How to connect devices using WiFi Direct?
FAQ to learn how to connect devices using WiFi Direct.
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Network & WiFi
How to use or manage dual SIM cards on Samsung phone
FAQ to learn how to operate and manage dual SIM cards on a Samsung phone.
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Others
How to download different fonts on my Samsung phone
FAQ to learn How to download different fonts on my Samsung phone
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Others
How to use Maintenance mode on your Galaxy smartphone or tablet
FAQ to learn how to enable Maintenance mode on your Galaxy smartphone or tablet
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Troubleshoot NFC issues on Galaxy devices
FAQ to Troubleshoot NFC issues on Galaxy devices
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Settings
How to use the Do not disturb mode on your Galaxy phone
FAQ to learn how to use the Do not disturb mode on your Galaxy phone
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Settings
What is Maintenance mode feature?
FAQ to learn about how Does Samsung's Maintenance Mode Protect Personal Data on Mobile Devices?
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Others
How to use AOD (Always On Display) background set?
FAQ to learn more about How to use AOD (Always On Display) background set?
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Others
How to customize a wallpaper and color palette
FAQ to learn how to customize a wallpaper and color palette.
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Others
Galaxy AI languages & usage guide
FAQ for Galaxy AI languages & usage guide
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Others
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ To learn How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
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Others
Samsung Mobile device has a blank or black display
FAQ To learn Samsung Mobile device has a blank or black display
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Hardware
I have dead pixel on my Samsung mobile
FAQ To learn about having a dead pixel on my Samsung mobile
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Others
How to use Live translate for phone calls on the Galaxy S24
Use this guide to enable Live translate on your S24, and then use the feature during phone calls.
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Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
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Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
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Samsung Apps
What are the free services that comes in Samsung Members for the Galaxy S24 series?
FAQ to learn more about What are the free services that comes in Samsung Members for the Galaxy S24 series?
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Lock
What is Extend Unlock feature and how do I set it on?
FAQ to learn more on what is Extend Unlock feature and how do I set it on?
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Software Upgrade
How to complete the registration for Samsung Care Plus?
FAQ to learn how to register for Samsung Care+.
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Lock
My Samsung smartphone is not recognizing fingerprints How do I fix it?
FAQ To learn My Samsung smartphone is not recognizing fingerprints. How do I fix it?
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Others
Navigation Bar Settings on Galaxy device
FAQ To learn about Navigation Bar Settings on Galaxy device
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Others
How to Migrate WhatsApp Data from iPhone to Samsung Phone
FAQ to learn how to Transfer WhatsApp Information from an iPhone to a Samsung Mobile Device.
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Others
How to clear the app cache and data on your Galaxy phone
FAQ to learn How can delete the apps data on my galaxy phone?
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Others
NOL Pay application on Samsung phones
FAQ to learn more about NOL Pay application on Samsung phones
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Hardware
How strong is the screen of S24?
FAQ to learn more about S24 Screen
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ To learn How to troubleshoot poor sound quality during a phone call
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Others
How to add Frame or effect to a photo
FAQ to learn how to apply a Frame or effect to a photo.
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Hardware
Check for physical damage on your mobile device
FAQ to learn how to Inspect your mobile device for any signs of physical damage.
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Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Hardware
What to do when your phone heats up?
FAQ to learn what to do when your phone heats up.
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Others
Is the Live Translate feature based on Samsung AI technology or a third party?
FAQ to learn if the Live Translate feature relies on Samsung AI technology or is provided by a third party.
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Network & WiFi
What to do if Galaxy phone has network lock issue?
FAQ about how to fix Samsung network lock issues.
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Others
What is Adaptive color tone feature
FAQ to learn about Adaptive color tone feature
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Others
Water and Dust IP Ratings on Galaxy device
FAQ to learn about the Galaxy device's Water and Dust IP Ratings.
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Hardware
What’s the difference between the Galaxy S23 and Galaxy S24?
FAQ To learn What’s the difference between the Galaxy S23 and Galaxy S24?
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Others
How to fix screen search isn't available when using Circle to Search
FAQ to learn how to resolve the issue of 'Screen search isn't available' while using Circle to Search.
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Battery
Unplug charger message pop up on Galaxy device
FAQ To learn about the Unplug charger message pop up on Galaxy device
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Others
Optimized Navigation bar functions on Galaxy devices
FAQ to learn about to Optimize Navigation bar functions on Galaxy devices
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Others
How do I enable the Grid lines setting on my Samsung Phone?
FAQ to learn how can I activate the Grid lines feature on my Samsung Phone.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Others
Using Quick Measure on my Samsung Phone
FAQ to know how to use Quick Measure on Samsung phone..
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Others
Customizing the side button on my Samsung phone
FAQ to learn how to Customize the side button on Samsung phone..
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Others
How to use a Samsung USB-C to HDMI adapter
FAQ to learn How to use a Samsung USB-C to HDMI adapter.
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Others
How to format a memory card on your Galaxy device?
FAQ to learn how to format a memory card using your Galaxy device.
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Others
What do the different indicator icons mean on your Galaxy phone?
FAQ to learn about the meaning of the icons in Galaxy phone panel?
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Others
How to protect your Galaxy phone from installing smishing, pharming, and spy apps
FAQ to learn how do I make sure that the apps I am installing are safe.
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Lock
What is the 'Reset with previous lock' feature, and how do I use it if I forget the new PIN/Password/Pattern?
FAQ to learn more about what to do if you forgot 3P(PIN, Password, Pattern) information which is newly set for the screen lock. How to unlock the device?
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Others
How to change the Input Language on your Galaxy device?
FAQ To learn How to change the Input Language on your Galaxy device?
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Hardware
How to install the SIM or USIM card on Single SIM model
FAQ to learn how to Setup SIM card or USIM on my Samsung mobile.
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Battery
Galaxy Battery protection feature in One UI 6.1
Discover effective techniques for optimising your Galaxy device's battery charging. Learn essential tips to extend battery life, maximise performance, and enhance the longevity of your Samsung device's battery.
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Call & Contacts
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ To learn How to view, edit and save contacts on your Samsung Galaxy smartphone
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Others
How to change my calendar first day of the week as Monday
FAQ To learn How to change my calendar first day of the week as Monday
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Accessory & Bluetooth
How to pair and switch devices that is connected to the galaxy buds?
FAQ to learn How to pair and switch devices that is connected to the galaxy buds?
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Others
How to use the Smart pop-up view?
FAQ To learn How to use the Smart pop-up view?
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Others
Does the Ultra S Pen support water and dust resistance?
FAQ To learn Does the Ultra S Pen support water and dust resistance?
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Others
Expanded model support for Galaxy AI features
Learn about the update that expands model support for Galaxy AI features to major phone models.
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Others
How to check the operating system of Samsung galaxy devices?
FAQ To learn How to check the operating system of Samsung galaxy devices?
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Others
How to know which apps are using your camera or microphone
FAQ to learn How to modify camera and microphone access permission.
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Others
How to use Transcribe Assist on the Galaxy S24
Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.
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Battery
What is included in the box when purchasing an S24 device? Does it come with a travel adapter or only a USB cable?
FAQ To learn What is included in the box when purchasing an S24 device? Does it come with a travel adapter or only a USB cable?
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Camera
Edit suggestion for photos on the Galaxy S24
Discover the benefits and how to use the new AI photo editing feature on the Galaxy S24.
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Others
Can you provide information about the functionality of the 'Note Assist' feature?
FAQ To learn Can you provide information about the functionality of the 'Note Assist' feature?
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Power
Samsung smart watch doesn't charge or power on
FAQ to learn about Samsung smart watch that doesn't charge or power on
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Others
How to use Generative photo editing on the Galaxy S24
Follow this guide to learn how to use the generative AI photo editing feature on the new S24.
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Camera
How does Enhanced Single Take shooting work in the Intelligent Gallery in Galaxy s24?
FAQ to learn how does the Enhanced Single Take feature function within the Intelligent Gallery on the Galaxy S24?
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Others
How does the Gaming Performance on the device stand out
FAQ to learn How does the Gaming Performance on the device stand out
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Camera
How does Expert RAW provide greater control for photography and videography professionals
FAQ To learn How does Expert RAW provide greater control for photography and videography professionals
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Others
What is included in the Edit Suggestions feature?
FAQ to learn what does the Edit Suggestions feature include?
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Others
What improvements have been made to the zoom technology in the S24 series
FAQ to learn about improvements that have been made to the zoom technology in the S24 series
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Others
What is AI-POWERED GALAXY and it advantages?
FAQ To learn What is AI-POWERED GALAXY and it advantages?
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Others
How does the Intelligent Gallery enhance the viewing experience?
FAQ to learn how does the Intelligent Gallery improve the experience of viewing?
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Hardware
Why does the S24 Ultra's S-Pen appear slightly tilted when inserted into its slot?
FAQ to learn more about Why does the S24 Ultra's S-Pen appear slightly tilted when inserted into its slot?
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Software Upgrade
How does One UI 6 enhance customization and personalization for users?
FAQ To learn How does One UI 6 enhance customization and personalization for users?
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Camera
Why does it seem there's fine dust inside the camera of the Galaxy device?
FAQ to learn what is the reason for the presence of fine dust inside the camera of the Galaxy device.
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Others
How to fix the notifications not appearing on my Samsung device?
FAQ to learn how to resolve the issue of notifications failing to show up on my Samsung device?
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Others
Optimised Navigation bar functions on Galaxy devices
Learn how to configure and customise the navigation bar settings on your Galaxy S24 device.
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Hardware
Why did S24 Ultra screen type change from edge to flat screen?
FAQ to learn more about Why did S24 Ultra screen type change from edge to flat screen?
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Others
One UI 6.1 Quick Share: Integration and Device Discovery
FAQ to learn about Quick Share Integration and Device Discovery in One UI 6.1
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Others
Photo Visibility Issues in certain Apps
FAQ to learn why some photos do not show in certain apps on the device.
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Others
Why can't I see the Super Slow-Mo menu on the camera option?
FAQ To learn what is preventing the Super Slow-Mo menu from appearing in the camera options?
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Others
Why Is My Screen Blurry After Applying a Third-Party Protective Film?
FAQ to learn why does the screen appear blurry after installing a third-party protective film.
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Camera
Why can’t I see the Director’s view menu in the camera options?
FAQ To learn Why can’t I see the Director’s view menu in the camera options?
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Battery
What is the ‘Pause USB PD charging when gaming’ feature?
FAQ To learn What is the ‘Pause USB PD charging when gaming’ feature?
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Others
Why is there a burning smell coming from the S Pen of the device?
FAQ to learn why is there a burning like smell on the S Pen of my device.
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Hardware
Does the S Pen support water and dust resistance? Is it possible to charge and use when slightly wet?
FAQ To learn Does the S Pen support water and dust resistance? Is it possible to charge and use when slightly wet?
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Others
Why can't the S24 Ultra S Pen be used with other devices, and what is the maximum supported distance?
FAQ to learn what prevents the S24 Ultra S Pen from being used with other devices, and what is its maximum supported distance.
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Others
Differences between the Z Fold5 S Pen and S Pen Pro
FAQ to learn the distinctions between the Z Fold5 S Pen and the S Pen Pro.
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Network & WiFi
What is the Data Saver Feature?
FAQ To learn What is the Data Saver Feature?
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Others
How to Use Nearby Share on Your Samsung Device?
FAQ to learn How to Utilize Nearby Sharing on Your Samsung Mobile Device?
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Others
How to set up your note template?
FAQ to learn how can you configure your note template.
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Settings
How does One UI 6 prioritize privacy and security for users?
FAQ to learn more about How does One UI 6 prioritize privacy and security for users?
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Others
Does the S24 Ultra & the S Pen support water and dust resistance? Can the S Pen be charged and used when slightly wet?
FAQ to learn more about Does the S24 Ultra & the S Pen support water and dust resistance? Can the S Pen be charged and used when slightly wet?
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Others
How to set up and use the Interpreter app on the Galaxy S24
Utilise these instructions to learn how to set up and use the Interpreter app on the Galaxy S24.
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Others
How to use the Note assist feature on the Galaxy S24
Utilise this guide to learn how to use Note assist.
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Settings
How to enable swipe gestures (Swipe from bottom, Gesture hints) on the Galaxy S24
Learn how to enable swipe gestures on the Galaxy S24.
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Settings
Restricted access to the use of Google's Discover and Generative Wallpaper features on the Galaxy S24 series for underage Google Account users
Secure your child's online journey with restricted access to the new Galaxy S24 features.
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Others
How to set up and use the Browsing assist features on the Galaxy S24
Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.
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Others
What is Auto format in Samsung Notes?
FAQ to learn about how to use auto format in Samsung notes.
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Others
What is changing with Swipe gestures?
FAQ to learn about changing with Swipe gestures
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Others
Poor picture quality when sharing pictures to Instagram
FAQ to learn how to solve Poor picture quality when sharing pictures to Instagram
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Call & Contacts
eSIM Contact saving function support discontinued
FAQ to learn how the discontinuation of the eSIM Contact saving function will affect where you store your contact's information.
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Settings
What to do when my Samsung phone's display is not clear?
FAQ To learn What to do when my Samsung phone's display is not clear?
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Hardware
The Galaxy S24 display is less vibrant and bright compared to the Galaxy S23
FAQ to learn more about S24 display: The Galaxy S24 display is less vibrant and bright compared to the Galaxy S23
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Network & WiFi
How to check signal strength in Samsung smartphone?
FAQ To learn How to check signal strength in Samsung smartphone?
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Others
What features are used by linking the device to TV?
FAQ to learn about features are used by linking the device to TV
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Others
AI function translation
FAQ to learn about AI function translation
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Others
How to use Transcript assist - Speech to text and Transformation
FAQ to learn how use Transcript assist - Speech to text and Transformation.
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Others
How to use Phone app - Live translate during call?
FAQ to learn how to use phone app - live translate during call
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Others
How to use Interpreter app?
FAQ to learn how to use interpreter app.
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Others
The S-Pen slightly pops up from the device hole during insertion.
FAQ to learn what to do when The S-Pen slightly pops up from the device hole during insertion.
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Others
how to charge the S pen for Samsung galaxy S24 Ultra
FAQ to learn about Galaxy S24 Ultra S-pen
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Others
Can previously sold S pens be used with S24 Ultra?
FAQ to learn if previously sold S pens be used with S24 Ultra
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Others
How to reboot a frozen Galaxy device
FAQ To Find more about how to reboot a frozen Galaxy device with Samsung Support.
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Others
How to use the text to speech feature on your Galaxy phone or tablet.
FAQ to learn how to utilize the text-to-speech function available on your Galaxy phone or tablet.
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Battery
How to reduce device heat and battery consumption in Samsung devices?
FAQ to learn how to reduce device heat and battery consumption in Samsung devices
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Others
What to do when touchscreen does not recognize S pen input on certain screen areas?
FAQ to learn more about Spen: What to do when touchscreen does not recognize S pen input on certain screen areas
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Others
What is the new ‘Chat Assist’ feature?
FAQ to learn about chat Assist feature
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Camera
What is the specification of the cameras in the new Galaxy S24 Series?
FAQ to learn what are the camera specifications for the new Galaxy S24 Series
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Others
What is the new ‘AI Live Translate’ feature?
FAQ to learn about AI Live Translate feature
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Others
What is the new ‘Circle to Search’ feature?
FAQ to learn about Circle to Search feature
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Others
What is AI-Powered Galaxy and its advantages in the new Galaxy S24 Series?
FAQ to learn what does the AI-Powered Galaxy entail, and how does it offer advantages within the new Galaxy S24 Series.
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Camera
Are there new improvements to Nightography Zoom, And what are these improvements?
FAQ to learn about Nightography Zoom enhancements and what they are.
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Others
What improvements have been made in the display of the new Galaxy S24 Series?
FAQ to learn more about Galaxy S24 Display: What improvements have been made in the display of the new Galaxy S24 Series?
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Hardware
What sets the Gaming Performance of the device apart, and what enhancements does it bring to the gaming experience?
FAQ to learn more about the gaming performance of Samsung Galaxy S24
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Others
How does the Enhanced AI Engine play a role in enhancing resolution?
FAQ to learn in what way does the Enhanced AI Engine contribute to improving resolution
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Audio
What kind of speakers and how many are in the device?
FAQ to learn about What kind of speakers and how many are in the device..
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Others
How can AI help me with enhancing and editing the images?
FAQ to learn How can AI help me with enhancing and editing the images?
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Others
What are the refresh rates and PPI for the new S24 Series?
FAQ about What are the refresh rates and PPI for the new S24 Series
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Others
What are the sizes and the resolution of the new S24 Series?
FAQ to learn about S24 series resolution
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Battery
What is the battery capacity and its speed in the Galaxy S24 Series?
FAQ to learn about the battery capacity and its speed in the Galaxy S24 Series
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Others
what are the materials that the new Galaxy S24 Series are made of?
FAQ to learn what are the materials that the new galaxy s24 series are made of
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Others
How to disable the dynamic lock screen on your Galaxy phone?
FAQ to learn How to turn off the dynamic lock screen in Samsung smart phone
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Others
How can the Samsung Care Plus be registered for pre-ordered Galaxy S24 devices
FAQ to learn about how can the Samsung care plus be registered for pre-ordered galaxy s24 devices
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Others
I want to upgrade my 1 Year SC+ that is complimentary on the pre-order of S24 device to a 2 year SC+?
FAQ to learn how to upgrade from 1 year sc+ that is complimentary on the pre-order of s24 device to a 2 year sc+
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Others
How to set real time weather wallpaper on the Galaxy S24
Learn about the S24’s real time wallpaper feature and how to enable it.
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Others
Does S24 support S-pen and does it have its own S-pen slot?
FAQ about S24: Does S24 support S-pen and does it have its own S-pen slot?
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Others
What are the value-added services and offers available when I purchase the S24 device?
FAQ about S24 offers that will be available when purchasing.
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Others
Does the Live Translate feature require internet access, or can it be used with pre-downloaded languages?
FAQ to learn whether internet access is required for the Live Translate feature or if it is compatible with pre-downloaded languages.
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Software Upgrade
What are the application processors and expected OS updates for S24?
FAQ to learn more about S24 series Processors and OS Update.
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Battery
Does S24 support fast charging, and up to how much charging can it support?
FAQ to learn about the Fast charge feature in S24
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Others
Will the Live Translate feature work with the device turned on, or can it be used while the screen is asleep?
FAQ to learn if the Live Translate feature operates with the device turned on or if it can be utilized while the screen is in sleep mode.
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Others
Does the Live Translate feature require application installation, or is it added as quick access?
FAQ to learn whether the Live Translate feature requires application installation or is added as quick access.
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Others
How many and what colors are available on the market for the S24 device?
FAQ to learn more about the available colors for S24 series.
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Others
Does Live translator include verbal translation alongside text/image translation?
FAQ to learn whether Live translator includes verbal translation alongside text/image translation.
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Hardware
What are the S24 external memory limits and memory sizes of different S24 variants?
FAQ to learn more about the new S24 Memory
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Others
Is there any specific region for Live Translation to work?
FAQ to learn if there is a specific region for live translation to work.
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Hardware
How big is the external screen of the S24 compared to older devices?
FAQ to learn more about S24 screen size
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Others
What are the display sizes, dimensions, and screen quality specifications of various S24 variants?
FAQ to learn more about the display sizes, dimensions, and screen quality specifications of various S24 variants
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Others
What are the ways to access the live translation?
FAQ to learn how can live translation be accessed.
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Others
Will the Live translation detect the spoken language, or should it be set in the application?
FAQ to learn if Live translation automatically recognizes the spoken language or if it needs to be configured within the application.
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Others
Is the S24 lighter than the older devices?
FAQ to learn more about if the S24 lighter than the older devices?
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Others
What are the new features unique to the S24 that are not available in older models?
FAQ to learn more about the new features unique to the S24 that are not available in older models
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Others
Will I be able to save/review the pre-translated content using the Live Translate feature?
FAQ to learn if I can save or review pre-translated content using the Live Translate feature.
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Others
Is a Samsung account login required to use the Live Translate feature?
FAQ to learn if a Samsung account login is necessary for utilizing the Live Translate feature.
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Others
How many languages does the Live Translate feature support?
FAQ to learn the number of languages supported by the Live Translate feature.
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Camera
What are the latest specifications of the cameras on the S24 compared to previous models?
FAQ to learn more about the latest specifications of the cameras on the S24 compared to previous models
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Hardware
Is S24 coming with a default installed screen protection film?
FAQ to learn more about Is S24 coming with a default installed screen protection film?
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Camera
Can S24 support 4K and 8K video recording, and does the display support 8K videos?
FAQ to learn more about Can S24 support 4K and 8K video recording, and does the display support 8K videos
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Others
How fast is the Live Translate feature, Is it instant, or does it follow the speaker's speech when there are pauses?
FAQ to learn the speed of the Live Translate feature and whether it provides instant translation or follows the speaker's speech during pauses.
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Hardware
Do the S24 devices meet the IP68 standards for water and dust resistance?
FAQ to learn more about Do the S24 devices meet the IP68 standards for water and dust resistance?
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Battery
What is the battery capacity of the S24?
FAQ to learn more What is the battery capacity of the S24?
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Others
Is Samsung planning to provide the Live Translate feature for old Samsung models with the next software update?
FAQ to learn if Samsung is planning to provide the Live Translate feature for old Samsung models with the next software update.
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Others
When can I pre-order the Galaxy S24 device, and what are the advantages of pre-ordering from Samsung's online store?
FAQ to learn more about When can you pre-order the Galaxy S24 device, and what are the advantages of pre-ordering from Samsung's online store?
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Others
When can I expect to get my Galaxy S24 preorder?
FAQ to learn more about When can I expect to get my S24 preorder
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Others
What is the AI engine being used by the Live Translate feature?
FAQ to learn what is the AI engine being used by the Live Translate feature.
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Others
How is my data protected, can Samsung read/listen to my calls, notes, and messages when using AI features?
FAQ to learn how my data is protected, and if Samsung is able to read/listen to my calls, notes, and messages when using AI features.
-
Others
When I use AI photo editing features, does my photo get uploaded to the internet/cloud? Can someone see it?
FAQ to learn when I use AI photo editing features, if my photo gets uploaded to the internet/cloud, and if someone can see it.
-
Others
Is there a subscription fee for the Galaxy AI features similar to other popular AI services?
FAQ to learn if there is a subscription fee for the Galaxy AI features similar to other popular AI services.
-
Others
What is the AI feature that comes with the Galaxy S24?
FAQ to learn more about the AI feature that comes with the Galaxy S24
-
Others
What are the pre-order benefits for the Galaxy S24, available both online and at Samsung Brand shops?
FAQ to learn more about What are the pre-order benefits for the Galaxy S24, available both online and at Samsung Brand shops?
-
Others
When saving an AI-edited photo, can others recognize it as AI-edited, and how can I verify AI edits?
FAQ to learn when saving an AI-edited photo, can others recognize it as AI-edited, and how to verify AI edits.
-
Others
Is there a free 2-year Samsung Care+ if I buy the Galaxy S24? How can I activate it?
FAQ to learn if there is a free 2-year Samsung Care+ when buying Galaxy S24, and How to can I activate the Samsung Care+
-
Others
I pre ordered the Galaxy S24. The amount was deducted but there is no order confirmation. What should I do?
FAQ to Learn about wat to do when The amount deducted but there is no order confirmation.
-
Others
How can I track the pre-order I made for the Galaxy S24 device?
FAQ to Learn more about how TO track the pre-order WAS MADE made for the galaxy s24 device.
-
Others
What should I do when the Galaxy S24 I pre-ordered from the online store has a defect?
FAQ to learn about what to do when the galaxy s24 that was pre-ordered from the online store has a defect.
-
Others
Why is it that the reward points are not reflecting on my Samsung account after I pre-ordered the Galaxy S24?
FAQ t learn about what to do when reward points are not reflecting on my Samsung account.
-
Others
How can I know that installment plan of my Galaxy S24 pre-order is confirmed?
FAQ about How to know that installment plan of Galaxy S24 pre-order is confirmed.
-
Others
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
FAQ for Samsung Mobile. Find more about how to troubleshoot the microphone of the Galaxy phone that does not recognize the voice well with Samsung Support.
-
Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
-
Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
-
Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
Use this guide to learn how Samsung’s Galaxy Z Flip5 FlexCam enables users to effortlessly take selfies.
-
Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
The Device care feature on your Galaxy device can be used to track down unwanted apps that may be causing ads or other issues.
-
Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
-
Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
-
Settings
What is the advantage of making a pre-order for z Fold5 and z Flip5 in Samsung online store?
advantages, marketing , promotion
-
Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
-
Others
When can I expect to get my Z Fold5 or Z Flip5 pre order?
How fast will my pre-order be delivered?
-
Others
I was told I will get a 2-year Samsung care plus if I buy the Z Flip5 or Z Fold5, how will I activate it?
I was told I will get a 2 year Samsung Care plus if I buy the z fold 5or z flip5, how will I activate it?
-
Others
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
-
Others
How to check for and schedule software updates on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to check for and schedule software updates on your Samsung Galaxy smartphone with Samsung Support.
-
Settings
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
-
Others
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
-
Others
How to use Samsung Video editor
FAQ for Mobile Devices. Find more about How to use Samsung Video editor with Samsung Support.
-
Settings
Where to find my downloaded files on my Samsung phone?
How can I locate my downloaded files on a Samsung phone?
-
Others
Where to find the limited and special offers details in purchasing Samsung products?
What are the latest offers with discounts on Samsung products
-
Settings
How to find and remove duplicate files on your Galaxy device
FAQ for Mobile Devices. Find more about How to find and remove duplicate files on your Galaxy device with Samsung Support.
-
Others
How to optimize your smartphone’s performance and avoid heating
FAQ for Samsung Mobile. Find more about how to optimize your smartphone’s performance and avoid heating with Samsung Support.
-
Software Upgrade
Quick Cropping on my Galaxy Device
How to Quick Crop on my Galaxy Device?
-
Hardware
How can I expand my Samsung phone's storage?
How can I add more storage to my Samsung phone
-
Others
How to sync gallery files to OneDrive on my Samsung phone?
How to sync gallery files to OneDrive on my Samsung phone?
-
Others
How to remove the Samsung SmartTag?
How to remove the Samsung SmartTag?
-
Others
How can I join the Galaxy Find network?
How can I join the Galaxy Find network?
-
Camera
How to use and set-up the AR Emoji?
Guide on how to set-up the AR emoji in your galaxy device
-
Others
How to set-up the Do Not Disturb feature on your Galaxy Phone
Learn on how to set-up the Do not disturb feature of Galaxy phones
-
Others
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
-
Others
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call waiting’ feature in your Samsung Smartphone with Samsung Support.
-
Others
How to ensure seamless performance of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to ensure seamless performance of your Galaxy smartphone with Samsung Support.
-
Others
How to view call logs on your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view call logs on your Galaxy smartphone with Samsung Support.
-
Others
How to take screenshots using the edge panel of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the edge panel of your Samsung smartphone with Samsung Support.
-
Backup & Restore
Smart Switch: iOS to Galaxy phone using USB connector
How to Video for Samsung Mobile Phone. Find more about 'Smart Switch: iOS to Galaxy phone using USB connector' with Samsung Support.
-
Power
Samsung Phone or Tablet will not power on or off
power issue in Samsung tablet or phone
-
Others
How to use your Galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
-
Others
Compatibility of Samsung Smartphones with Third-Party Wireless Chargers
Is the Samsung Smartphone compatible with 3rd party wireless chargers?
-
Lock
Change Screen Lock Type on my Galaxy Device
Learn how to change the screen lock type on your Galaxy device to enhance its security. Explore different lock types such as password, PIN, pattern, biometrics (fingerprint, face recognition, iris recognition), and adjust the screen timeout to suit your preferences. Navigate through the device settings to access the lock screen options and set up your preferred screen lock type for optimal security.
-
Others
Adding Tags to Pictures and Videos on My Galaxy Phone
How to add tag to photos and videos?
-
Others
How to set the lock screen's roaming clock
How to activate the roaming clock on lock screen
-
Others
Sending Quick Decline Messages on my Samsung Phone
How to send quick decline messages on Samsung device and watch?
-
Battery
Issues with wired charging
FAQ for Samsung Mobile. Find more about issues with wired charging with Samsung Support.
-
Call & Contacts
How many eSIMs can I add?
Learn how many eSIMs you can add to your mobile device and the plan limitations associated with it. Explore the benefits and technology of eSIM, and understand the compatibility of eSIM with your smartphone and cellular service provider. Discover the number of SIMs allowed, how to manage multiple eSIMs, and the process of activating eSIMs. Find out the difference between eSIM and traditional SIM cards, and the advantages of using eSIM for your mobile connectivity needs.
-
Settings
What is the 'Rooting' on Android devices
What is the 'Rooting' on Android devices
-
Hardware
What are the battery sizes that comes with the different variant of S23 Series?
What are the battery sizes that comes with the different variant of new galaxy device?
-
Others
How to connect your Galaxy device to other devices using Connected Devices
FAQ for Mobile Devices. Find more about How to connect your Galaxy device to other devices using Connected Devices with Samsung Support.
-
Others
How to record a voice note from the lock screen
How to take a voice note while the phone is locked
-
Others
Tips for managing files on your Samsung Galaxy
File Management Suggestions for the Samsung Galaxy
-
Hardware
What should I do when my Samsung phone screen is broken?
What should I do when my Samsung phone screen is broken?
-
Others
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
-
Others
How to manage files on your Galaxy Phone ?
How can I manage files on my mobile ?
-
Others
How to protect your Galaxy phone from malware?
How can you protect your Samsung Galaxy phone from malware?
-
Others
Find my Phone using my Samsung Watch
How to find my phone using Samsung watch
-
Others
How to automatically refresh the Samsung Galaxy weather widget through movement
FAQ for Mobile Devices. Find more about How to automatically refresh the Samsung Galaxy weather widget through movement with Samsung Support.
-
Others
How to select and view only the albums you want to see in Galaxy gallery
FAQ for Mobile Devices. Find more about How to select and view only the albums you want to see in Galaxy gallery with Samsung Support.
-
Others
How to access data even if your Galaxy phone's touch screen is not available?
What to do if touch screen is not working
-
Others
What to do if your Galaxy phone's touch screen doesn't work properly?
How to enhance the touch screen of my mobile ?
-
Others
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
-
Settings
Troubleshooting the Screen Overlay Error on Samsung Phones and Tablets
Troubleshooting the Screen Overlay Error on Samsung Phones and Tablets
-
Others
How to use RAM plus Feature on my Samsung mobile ?
How do I use the RAM plus feature on my Samsung phone?
-
Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
-
Settings
How to request a Remote Management service for Samsung Smart Phones and Tablets?
How to get remote service for my Samsung mobile?
-
Battery
How to extend the life of your Samsung mobile battery
How to make the battery in your Samsung phone last longer
-
Backup & Restore
Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage
Changes to Gallery Sync, Samsung Cloud Drive and Premium Storage
-
Settings
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
-
Others
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4 with Samsung Support.
-
Camera
How to use the camera's pro mode on Samsung Galaxy phones
How to use Pro Mode on my Samsung Mobile Phone?
-
Others
How to adjust the refresh rate on my samsung phone
How can I change the refresh rate on my Samsung phone?
-
Others
How do I locate my phone's IMEI number?
How do I locate my phone's IMEI number?
-
Others
How to Enable Notification History
How to Activate your notification history on your Samsung mobile
-
Application
How can I use the Calendar app on my Samsung smartphone?
Check the guide on how to use the Calendar application of Galaxy mobile phone
-
Network & WiFi
How to enable Wi-Fi tethering on Samsung phone
How to Turn On Wi-Fi Tethering on Your Samsung Phone
-
Settings
How to manage the memory of my Samsung Galaxy phone?
How can I control my Samsung Galaxy phone's memory?
-
Others
How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts
how to access my google contacts on a galaxy phone?
-
Settings
How do I use Maintenance mode in Galaxy Mobiles?
how to enable and Activate Maintenance mode in Galaxy Mobiles?
-
Power
How do I extend the battery life of the Samsung device when the battery drains fast?
FAQ for Samsung Mobile Phone. 'How do I extend the battery life of the Samsung device when the battery drains fast?' with Samsung Support.
-
Others
What is NFC ?
How to use NFC om my Samsung mobile
-
Others
How to use Single Take Shot on Galaxy device
How to get various photos and videos using Single Take
-
Message
How to use Message App on my Galaxy device
Messaging app in Galaxy phone
-
Settings
How do I delete all my personal information from my Samsung device?
FAQ for Samsung Mobile Phone. Find more about ' How I can format my Samsung device?' ' How I reset my Samsung device?' with Samsung Support.
-
Settings
Why the fast charger connector of Samsung device gets hot while charging?
FAQ for Samsung Mobile Phone. Find more about 'Why the fast charger connector of Samsung device gets hot while charging?' with Samsung Support.
-
Backup & Restore
How to manage Samsung Cloud on the browser?
Samsung Cloud access on the browser
-
Others
How to hide or show the navigation bar in Pie Version?
Learn on how to to enable or disable the navigation bar
-
Accessory & Bluetooth
What is scalable codec?
Learn about what is scalable codec.
-
Application
Tips to connect with GPS while in your car
Learn on how to connect with GPS
-
Power
How to fast charge on your galaxy device?
Learn on how to use the fast charging feature of the Galaxy phone.
-
Application
How to fix apps keep crashing and freezing?
Check out on what to do if the apps are crashing and freezing
-
Settings
How to block accidental touches on your Galaxy smartphone?
Check out the steps on how to avoid accidental touch
-
Backup & Restore
How can I backup data on my Galaxy device automatically?
Learn on how to back up data on your Galaxy mobile phone automatically.
-
Application
What is the Samsung Flow and how to use it?
Learn on how to use the Samsung flow.
-
Application
How can I use the Bixby application?
Check out the guide on how to use Bixby in your Galaxy device
-
Others
How to request for a Samsung remote service appointment?
How to request for a Samsung remote service appointment?
-
Software Upgrade
What are the new features of Android 11 or the R-OS?
What are the new features of Android 11 or the R-OS?
-
Others
How to use Voice Over WI-FI on my Samsung phone?
How to use Voice Over WI-FI on my Samsung phone?
-
Hardware
How to remove external factors that affect the sound of Samsung device?
How to remove external factors that affect the sound of Samsung device?
-
Camera
Phenomena that may occur when using Samsung Note20 camera?
Phenomena that may occur when using Samsung Note20 camera?
-
Backup & Restore
How to move from iOS phone to Samsung?
How to move from iOS phone to Samsung?
-
Application
App crashing due to Android System WebView
App crashing due to Android System WebView
-
Others
What is Samsung SmartTag?
What is Samsung SmartTag?
-
Others
How do I control my smart home devices via Samsung SmartTag?
How do I control my smart home devices via Samsung SmartTag?
-
Others
How do I find my Samsung SmartTag?
How do I find my Samsung SmartTag?
-
Others
How do I view details for Samsung SmartTag?
How do I view details for Samsung SmartTag?
-
Others
How do I initialize the Samsung SmartTag?
How do I initialize the Samsung SmartTag?
-
Others
How to get notification whenever a SmartTag is found?
How to get notification whenever a SmartTag is found?
-
Others
Why my Samsung phone does not ring, when it's connected to SmartTag?
Why my Samsung phone does not ring, when it's connected to SmartTag?
-
Accessory & Bluetooth
What to do when I cannot find the device in the phone’s Bluetooth connection settings?
What to do when I cannot find the device in the phone’s Bluetooth connection settings?
-
Others
How do I use Offline finding feature of Samsung SmartTag?
How do I use Offline finding feature of Samsung SmartTag?
-
Others
Why the SmartTag location is too different when using Offline Finding Feature?
Why the SmartTag location is too different when using Offline Finding Feature?
-
Others
What is SmartThings Find?
What is SmartThings Find?
-
Others
How do I install Samsung SmartThings Find on my device?
How do I install Samsung SmartThings Find on my device?
-
Kies
How do I remove the memory card from my Samsung Mobile/Tablet?
How do I remove the memory card from my Samsung Mobile/Tablet?
-
Hardware
What to do if your Galaxy phone's screen won't rotate?
What to do if the Galaxy phone does not rotate the screen?
-
Application
How to resize photos in the Gallery app on your Galaxy phone?
How to change the size of the picture in the gallery app?
-
Others
Precautions when using the Galaxy foldable devices
FAQ for Samsung Mobile. Find more about precautions when using the Galaxy foldable devices with Samsung Support.
-
Others
Use the informative Cover screen on the Galaxy Z Flip3 5G
FAQ for Samsung Mobile. Find more about use the informative Cover screen on the Galaxy Z Flip3 5G with Samsung Support.
-
Others
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
-
Audio
What should I do when the left and right volume levels of Buds Pro are different?
What should I do when the left and right volume levels of Buds Pro are different?
-
Audio
How can I use Dual audio to share media on multiple devices
How can I share audio and video on multiple devices?
-
Application
How to use the Samsung Email app and how to open attachments on a Galaxy phone
How to use my email from my galaxy phone and open attachments?
-
Others
How to turn the Predictive text feature on and off on a Galaxy phone
how do I turn the autocorrect function on and off on a galaxy phone?
-
Others
Record and capture your Galaxy phone screen
How to take screen shots or screen recording ?
-
Settings
Useful audio settings on the Galaxy phone including Separate app sound
FAQ for Samsung Mobile. Find more about 'Useful audio settings on the Galaxy phone including Separate app sound' with Samsung Support.
-
Others
How to check the date and time in the Samsung Gallery app ?
How to check date and time of the photos in gallery ?
-
Multimedia
How to manage photos and videos in the Gallery app by synchronizing them with OneDrive ?
How to sync photos and videos with OneDrive ?
-
Audio
Check the battery life difference between the left and right earbuds of the Galaxy Buds
Check the battery life difference between the left and right earbuds of the Galaxy Buds
-
Hardware
Make sure that the protective vinyl on your new Galaxy phone is completely removed
How to remove the protective vinyl of my galaxy phone?
-
Hardware
Do you hear a small noise from inside of the device when shaking your Galaxy phone?
what to do if you hear a sound coming out of your phone when you shake it ?
-
Others
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.
-
Others
How to activate the Always On Display feature on your Galaxy phone?
how to activate the always on display feature on your galaxy phone?
-
Others
How to remove unwanted objects from photos on your Galaxy phone
How do I remove objects from my pictures?
-
Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy phone?
How to use Diagnostics in the Samsung Members app on your Galaxy phone?
-
Others
How to adjust the font size and style on your Galaxy phone
how to adjust words size and style on my galaxy phone?
-
Battery
Tips to make the most out of your Galaxy phone's battery
how to enhance your Galaxy phone's battery?
-
Others
How to reduce eye strain by using Dark mode on your Galaxy phone?
how to reduce eye strain by using dark mode on your galaxy phone
-
Hardware
First-ever water resistant foldable smartphone
What is the first water resistant foldable smart phone?
-
Application
How to use the Continue apps on other devices feature
How to use the Continue apps on other devices feature
-
Others
How to activate my location and change settings for location permissions
how do I give location permissions to my mobile?
-
Multimedia
How to create a GIF image from photos on your Galaxy phone
How to create a GIF image from photos on your Galaxy phone
-
Others
How to create or remove a Google account on your Galaxy phone
How to create or remove a Google account on your Galaxy phone
-
Others
How to enable or disable Mobile data on your Galaxy phone
how do I switch my data on and off on my galaxy phone?
-
Others
How to set up and use Samsung Pass on your Galaxy phone
how can I use samsung pass and do I set it up?
-
Application
How to update apps from the Galaxy Store and Play Store on your Galaxy phone
How to update apps from the Galaxy Store and Play Store on your Galaxy phone
-
Call & Contacts
How to make calls and send messages on other Galaxy devices
How to make calls and send messages on other Galaxy devices
-
Others
How to set the Weather widget location on your Galaxy phone
how do I get the weather icon on my galaxy phone?
-
Others
How to block certain incoming calls on your Galaxy phone
how do I block a certain caller on my galaxy phone?
-
Accessory & Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
FAQ for Samsung Mobile. Find more about how to troubleshoot when bluetooth headset audio is unstable with Samsung Support.
-
Others
How to change themes and icons on your Galaxy phone
how do I customize a theme for my galaxy phone?
-
Call & Contacts
What to do when your Galaxy device is unable to make or receive calls
FAQ for Samsung Mobile. Find more about what to do when your galaxy device is unable to make or receive calls with Samsung Support.
-
Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
-
Settings
Remove accounts from your Galaxy phone or tablet
FAQ for Samsung Mobile. Find more about remove accounts from your Galaxy phone or tablet with Samsung Support.
-
Application
How to activate and use Game Launcher on your Galaxy phone
How to activate and use Game Launcher on your Galaxy phone
-
Settings
How to turn your Galaxy phone's screen auto rotation on and off
How to turn your Galaxy phone's screen auto rotation on and off
-
Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
FAQ for Samsung Mobile. Find more about how to use diagnostics in the samsung members app on your galaxy device with Samsung Support.
-
Power
How can I prevent micro-vibrations?
FAQ for Samsung Mobile. Find more about how can I prevent micro-vibrations with Samsung Support.
-
Others
What to do when the keys on your Galaxy device stop working
FAQ for Samsung Mobile. Find more about what to do when the keys on your Galaxy device stop working with Samsung Support.
-
Others
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
-
Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
-
Others
What's new in ONE UI 4.0?
FAQ for Samsung Mobile. Find more about what’s new in ONE UI 4.0 with Samsung Support.
-
Samsung Apps
The display isn't working properly
FAQ for Samsung Mobile. Find more about what to do if the display isn't working properly with Samsung Support.
-
Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
FAQ for Samsung Mobile. Find out more about how to troubleshoot when your device doesn’t detect an SD card
-
Others
Questions about ONE UI 4.0
FAQ for Samsung Mobile. Find more questions about ONE UI 4.0 with Samsung Support.
-
Others
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
-
Software Upgrade
What is the One UI version?
What is the version of the One UI?
-
Call & Contacts
During a normal or speaker call, the other party's voice becomes abruptly louder or quieter.
During a call with normal or speaker mode, the other party's voice suddenly becomes louder or lower
-
Others
How to use the S22 Ultra S Pen and check its compatibility
FAQ for mobile devices. Find more about how to use the S22 S Pen and check its compatibility with Samsung Support.
-
Others
What to do if your Touch Screen is not working properly
FAQ for Mobile Devices. Find more about What to do if your Touch Screen is not working properly with Samsung Support.
-
Network & WiFi
Connecting to a Wi-Fi Network on my Samsung Device
How to set-up the WiFi on Galaxy phone
-
Software Upgrade
Find out what version of Android OS my device is running
How to check the version of the Android operating system on my Galaxy phone
-
Others
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
-
Others
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
-
Others
How to make the most of Single Take with the Galaxy S22 AI Camera
FAQ for Mobile Devices. Find more about How to make the most of Single Take with the Galaxy S22 AI Camera with Samsung Support.
-
Others
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
-
Others
How to improve the vibration of your Galaxy S22 device
FAQ for mobile devices. Find more about How to Improve the Vibration of your Galaxy S22 Device with Samsung Support.
-
Call & Contacts
How do I Speed Dial on a Samsung Phone?
How to reach some contacts very fast to call them?
-
Others
How to use Android Message on my Galaxy device
FAQ for Mobile Devices. Find more about How to use Android Message on my Galaxy device with Samsung Support.
-
Others
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
-
Others
How to manage calls when multiple Bluetooth devices are connected
FAQ for Mobile Devices. Find more about How to manage calls when multiple Bluetooth devices are connected with Samsung Support.
-
Others
What is the foldable display and protective film on my smartphone?
FAQ for Mobile Devices. Find more about What is the foldable display and protective film on my smartphone with Samsung Support.
-
Hardware
Blank display on my Samsung phone or Tablet
Blank display on my Samsung phone or Tablet
-
Others
How to use TalkBack (Voice Assistant) on Galaxy phones?
How to activate (Voice Assistant) on Galaxy phones?
-
Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
-
Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
-
Others
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
-
Others
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
-
Others
How to optimize charging of your Galaxy smartphone
How to have the best charging for Galaxy phones
-
Others
How to get complete diagnostic support for your smartphone on the Samsung Members app?
Samsung Members app complete diagnostic for smartphone
-
Others
How to ensure optimum charging
How to charge your phone in the best way?
-
Battery
How to check the battery percentage on your Galaxy smartphone
How to find the battery showing option on Samsung smartphone?
-
Call & Contacts
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
-
Others
How can I see the navigation bar on my Galaxy device?
FAQ for Mobile Devices. Find more about How can I see the navigation bar on my Galaxy device with Samsung Support.
-
Others
How can I find my watch and Buds using Galaxy Wearable?
FAQ for Mobile Devices. Find more about How can I find my watch and Buds using Galaxy Wearable with Samsung support.
-
Others
How to solve S Pen connection issues
FAQ for Mobile Devices. Find more about How to solve S Pen connection issues with Samsung Support.
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Others
How to use Always On Display
FAQ for Mobile Devices. Find more about How to use Always On Display with Samsung Support.
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Others
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
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Others
How to use Scroll Capture on a Galaxy smartphone
FAQ for Mobile Devices. Find more about How to use Scroll Capture on a Galaxy smartphone with Samsung Support.
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Settings
How to change the screen mode or adjust the display color to your preference
How to customize the display color or screen mode to your preferences
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Network & WiFi
Connecting devices using Wi-Fi Direct
How to use WIFI-Direct?
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Others
How to connect other devices using Wi-Fi Direct?
How to connect other devices using Wi-Fi Direct?
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Others
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
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Others
How to use the Galaxy Z Fold4 Taskbar
FAQ for Mobile Devices. Find more about How to use the Galaxy Z Fold4 Taskbar with Samsung Support.
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Others
What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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Others
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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Others
How to use S Pen Pro on my Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to use S Pen Pro on my Galaxy Z Fold4 with Samsung Support.
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Others
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
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Others
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
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Others
How can I create and modify alarms on my Samsung Galaxy device?
How do I make alarms on my Samsung Galaxy mobile and how do I change them?
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Others
How to self-diagnose your Samsung Galaxy
How to use Samsung Members Diagnostics
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Settings
How can I display the Apps button on the screen of Samsung device?
How to Guide ' How can I display the Apps button on the screen?' with Samsung Support.
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Others
How do I translate words or sentences on Samsung device using S pen?
How to Guide ' How do I translate words or sentences on Samsung device using S pen?' with Samsung Support.
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Others
How do I take portraits using Live focus feature on my Samsung mobile?
How to Guide for Samsung Mobile Phone. Find more about 'Galaxy Note8: How do I take portraits using Live focus feature?' with Samsung Support.
Manuals & Downloads
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