Samsung account
Common Topics
Samsung account
samsung-accountSolutions & Tips
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How to use the device
How to create a Samsung account
How can I sign up to Samsung account?
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Security/Privacy
Why do I get an error when signing into my Samsung account?
FAQ's about Why do I continually receive a login error for my Samsung account?
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Troubleshooting
How to change your Samsung account country or region
FAQ to learn how to change the country or region on your Samsung account as well as to find out what scenarios may restrict that feature.
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Samsung Cloud Web
What is Two-step verification?
FAQ To learn What is Two-step verification?
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How to use the device
How can I find my Samsung account ID or password if I forgot it?
FAQ to learn how to find Samsung account ID or password if you forgot it
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How to use the device
Where can I find the backup codes for my Samsung account?
FAQ to Learn about backup Codes: Where can I find the backup codes for my Samsung account?
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How to use the device
Do I need a Samsung account to download an app
Is Samsung Account required to download an app from the store
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General
What is a Samsung account?
Guide for using Samsung account?
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How to use the device
How can I delete my Samsung account?
FAQ to learn more about How can I deactivate my Samsung account?
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General
What is sign in with Google
FAQ To learn What is sign in with Google
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General
What to do if an unknown sign in or hacking attempt is found
FAQ to learn how to protect your Samsung account from hacking.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
FAQ To Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
FAQ to Learn how to back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Backup/Restore
Methods to back up and restore data to Galaxy devices
FAQ To learn the Methods to back up and restore data to Galaxy devices
