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Hola!
Aquí podrás navegar y comprar tal y como lo harías en la web de la tienda o marca desde la península. Tu
experiencia de compra y el surtido al que podrás acceder será exactamente la misma. Syniva solo actúa como
intermediario para poder llevarte el pedido a canarias y puedas ahorrarte el IVA.
Escoge el producto que quieras y añádelo al carrito, te mostraremos el PVP de península y el de Syniva
descontándote el IVA. Así podrás ver claramente lo que te ahorras. El total del resumen de compra incluye todos
los gastos por lo que ¡No te llevarás ninguna “sorpresa” al recibir tu pedido!
Ten encuenta que navegas en la web que la marca o tienda online ofrece a los residentes de la península y es
posible que veas información o condiciones específicas para ese territorio. Recuerda que tienes toda la información
de Syniva en el apartado de ayuda: métodos y costes de envío, métodos de pago y cualquier información relativa a
los servicios de Syniva . Para cualquier consulta puedes ir al apartado de Faqs del menú ayuda o escribirnos a
[email protected]
¡Disfruta de tus compras!
Track My Repair
Live tracking of your support request with a click of a button.
Track My Repair
Here you can find a summary of all your ticket requests. Click on each ticket to find out more.
Note: This page can show the repair status at Samsung Authorized Service Centers in 5 countries: United Arab Emirates, Bahrain, Kuwait, Oman, and Qatar.
Track My Repair
| Date of Request | Product | Model Number | Ticket Number | Status | Ticket Type |
|---|
| There is no result. |
- Request Received
- In Progress
- Closed
- Assigned to Service Center
- Repair accepted
- Engineer Assigned
- Repair in progress
- Repair Completed
- Delivery in Progress
- Cancelled
- Request Received
- In Progress
- Cancelled
- Closed
- Assigned to Service Center
- Repair accepted
- Engineer Assigned
- Repair in progress
- Repair Completed
- Delivery in Progress
- Service Requested
- Engineer Assigned
- Repair in progress
- Repair Completed
- Service Requested
- Engineer Assigned
- Pending
- Service Requested
- Engineer Assigned
- Pending
- Repair Refusal
- Service Requested
- Agreement In Progress
- Agreement Completed
- Service Requested
- Agreement In Progress
- Agreement Cancelled
- Repair requested at shop
- In-transit(Shop → Service Center)
- Repair received at Service Center
- Repair in progress
- Repair completed at service center
- In-transit(Service Center → Shop)
- Repaired device arrived at shop
- Service Requested
- Engineer Assigned
- Repair in progress
- Repair Completed
- Delivered
- Service Requested
- Appointment Confirmed
- Installation Completed
- Service Requested
- Assigned to Service Center
- Repair Cancelled
- Status:
- Ticket Number:
- Related Ticket Number:
- Model Number:
- Serial Number:
- IMEI:
- :
- :
- :
Contact Information
- Mobile Number:
- Alternate Contact Number:
- Email Address:
- Postal Code:
- City:
- Address1:
- Address2:
Devices Symptoms
- Symptom 1 :
- Symptom 2 :
My Enquiry
Samsung Reply
- Ticket Number:
- Date of Request:
- Status:
- Model Number:
- Serial Number:
- IMEI:
Contact Information
- Mobile Number:
- Mobile Number:
- Email Address:
Service Centre Information
- Address:
- Email:
- Phone number:
Symptom Information
- Status:
- Ticket Number:
- Model Number:
- Serial Number:
- IMEI:
Service Centre Information
- Address:
- Phone number:
- Email:
Your Appointment is Scheduled For
If you have any questions or concerns, please call our customer care at 1-800-Samsung and refer to the ticket number above
Please carry your proof of purchase to validate your warranty status.
Without a valid proof of purchase , we will be unable to process in -warranty repair. Terms and conditions applicable.
Please carry your proof of purchase to validate your warranty status.
Without a valid proof of purchase , we will be unable to process in -warranty repair. Terms and conditions applicable.
My Enquiry
- Status:
- Ticket Number:
- Model Number:
- Serial Number:
- IMEI:
Service Centre Information
- Address:
- Phone number:
- Email:
Your Appointment is Scheduled For
If you have any questions or concerns, please call our customer care at 1-800-Samsung and refer to the ticket number above
Please carry your proof of purchase to validate your warranty status.
Without a valid proof of purchase , we will be unable to process in -warranty repair. Terms and conditions applicable.
Please carry your proof of purchase to validate your warranty status.
Without a valid proof of purchase , we will be unable to process in -warranty repair. Terms and conditions applicable.
The Reference Number is a 10-digit number starting with 4.
For Mobile Phones, Tablets and Wearables:
• You can find your Reference Number in your text message (SMS) from Samsung, my page, repair receipt, shipping label (for Australia Post), or you may contact our support team (via phone or chat).
For Home Appliance products (Washing Machines, Refrigerators, Dishwashers, Vacuums, Microwaves, and Air Purifiers):
• You can find your Reference Number in your text message (SMS) from Samsung.
For TV/AV products (Televisions, Soundbars, Blu-ray/DVD Players, Home Theatres, and Projectors):
• You can find your Reference Number in your text message (SMS) from Samsung.