How to get a refund or cancel a plan in Secure Wi-Fi

Last Update date : Jul 01. 2022

You can cancel or get a refund on the Secure Wi-Fi protection plan. Policies for termination or refunds vary from country to country, so you must check before purchasing a protection plan.

View of the protection plan purchase screen of Secure Wi-Fi.

How to get a refund

You can get a refund from Secure Wi-Fi by accessing the purchase details:

Step 1. Tap the "Protection plan" option on the Secure Wi-Fi main screen. Step 1. Tap the "Protection plan" option on the Secure Wi-Fi main screen.

Step 1. Launch Secure Wi-Fi and tap “Protection plan”.

Step 2. Tap the more option icon at the top right and select “Purchase history”. Step 2. Tap the more option icon at the top right and select “Purchase history”.

Step 2. Tap the more option icon and click “Purchase history”.

Step 3. Select the purchase you want to get refunded from the Purchase history list. Step 3. Select the purchase you want to get refunded from the Purchase history list.

Step 3. Select the purchase you want to get refunded.

Step 4. Tap the "Request refund" option to get refunded. Step 4. Tap the "Request refund" option to get refunded.

Step 4. Tap “Request refund”.

How to cancel the protection plan

To cancel any protection plan you are subscribed to follow the next steps:

1 Tap “Protection plan” on Secure Wi-Fi.
2 Tap the “Subscriptions” option at the top right.
3 Tap “Unsubscribe” on your current protection plan.

Related Questions

Thank you for your feedback!

Contact Info

Online

There are a number of a different ways of contacting us via Live Chat, Email and more
Learn more

Call

Speak to one of our dedicated team of experts
Learn more

Face to face Support

Whether your product is in warranty or out of warranty, we're here to help.
Find a support centre
View more