What should I do if I forget my PIN/fingerprint?
Last Update date : Jun 24. 2022
If you forget your PIN/fingerprint, you cannot reset it as Samsung Blockchain Keystore does not support this feature. When you enter an incorrect PIN/fingerprint 5 times in a row, you are blocked from logging into your account and must wait for a few minutes to try again. After a certain amount of login fails, all data from the Samsung Blockchain Keystore is deleted.
To restore the existing wallet:
1
Go to “Samsung Blockchain Wallet”.
2
Select “Link”.
3
Select “Register new PIN and fingerprint (optional)”.
4
Enter the recovery phrase of the Samsung Blockchain Wallet.
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