All solutions for Mobile phone
- Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
- Samsung Apps View your step count in Samsung Health
- Others How to wear and use the Galaxy Buds3 and Buds3 Pro
- Others Remove the case or cover on the Galaxy Z Flip and Z Fold series
- Hardware Third-party products causing paint to peel off Galaxy devices
- Others Galaxy eSIM and supported network carriers
- Settings Use silent modes on your Samsung Galaxy Watch
- Lock Unlock Your Samsung Galaxy with a previous screen lock method
- Others How to change the Samsung Galaxy Buds3 Pro eartips
- Others How to use Drawing assist on the Samsung Galaxy device
- Battery All about the wireless charging and Wireless power sharing features on the Samsung Galaxy Watch Ultra and Watch7
- Others User guide for the Samsung Galaxy Z Flip6 Flipsuit Case
- Others How to insert a USIM card into the Galaxy Z Flip5 / Fold5 and Galaxy Z Flip6 / Fold6
- Others Protect your Galaxy device with the Auto Blocker feature
- Others How to use the Chat assist (Writing Assist) feature in messaging apps on Samsung Galaxy devices
- Others How to use Photo assist to edit photos on Samsung Galaxy devices
- Others How to use the Samsung Galaxy Ring
- Hardware Solid foreign object and water resistance rating (IP ratings) guide
- Camera Auto Zoom feature on the Samsung Galaxy Z Flip6
- Network & WiFi Samsung Galaxy device's GPS signal is lost
- Audio How to use hearing aids with Samsung Galaxy devices
- Others How to correctly wear and maintain your Galaxy Watch/Fit
- Others How to set Generative wallpaper on Galaxy devices
- Multimedia How to use Quick Share to share a file between phones
- Camera Enhanced zoom and Nightography on Galaxy devices
- Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts
- Samsung Apps Use the Samsung Find app to locate a lost device
- Samsung Apps Features of the Samsung Find app
- Troubleshoot NFC issues on Galaxy devices
- Battery Galaxy Battery protection feature in One UI 6.1
- Others Expanded model support for Galaxy AI features
- Others How to apply a protection film to the Galaxy Z Flip5
- Camera Edit suggestion for photos on the Galaxy S24
- Others How to use Transcribe Assist on the Galaxy S24
- Others How to use Generative photo editing on the Galaxy S24
- Others Optimised Navigation bar functions on Galaxy devices
- Others How to use the Note assist feature on the Galaxy S24
- Others How to set up and use the Interpreter app on the Galaxy S24
- Settings How to enable swipe gestures (Swipe from bottom, Gesture hints) on the Galaxy S24
- Settings Restricted access to the use of Google's Discover and Generative Wallpaper features on the Galaxy S24 series for underage Google Account users
- Others How to set up and use the Browsing assist features on the Galaxy S24
- Others How to use Live translate for phone calls on the Galaxy S24
- Others How to use the Circle to Search feature on the Galaxy S24
- Camera Take unique photos with the Galaxy Z Flip Flex Window
- Network & WiFi Network carriers that support 5G for Samsung Galaxy devices
- Others How to change your Galaxy Earbud Tips
- Call & Contacts eSIM Contact saving function support discontinued
- Others How to set real time weather wallpaper on the Galaxy S24
- Others Wearing the Galaxy Buds
- Hardware How to verify authentic Galaxy Buds series
- Hardware Defects of unauthorised third-party protective films on Galaxy devices
- Others How to apply a protection film to the Galaxy Z Fold5
- Others How to troubleshoot Galaxy Buds FE connectivity issues
- Software Upgrade Simplified app names in Galaxy One UI 6
- Camera A look at the Under Display Camera (UDC) on the Galaxy Z Fold4 and Fold5
- Others How to clean your Samsung Galaxy device
- Hardware All about the Galaxy Z Fold5 compatible S Pens
- Hardware Specifications for the new Galaxy S23 FE
- Others Explore new cover screen widgets on the Galaxy Z Flip5
- Hardware Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
- Hardware Discover the new hinge technology for the Samsung Galaxy Z Flip5 and Fold5
- Others Customise your Galaxy Z Flip5's cover screen wallpaper
- Hardware What is the difference between the Galaxy Z Fold models?
- Hardware What is the difference between the Galaxy Z Flip models?
- Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
- Others Navigate your Galaxy phone and Galaxy tablet using Multi control
- Power Causes and solutions for when your Samsung Galaxy device gets warm
- Application Galaxy device slows down, freezes, or displays ads after installing third-party apps
- Camera Tips for taking clear close-up photos with Galaxy phones
- Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series
- Others Galaxy Watch Compass app user guide
- Others Measure your ECG with the Galaxy Watch series
- Others Reduce power consumption with Light performance mode on your Galaxy device
- Others Measure your body composition with the Galaxy Watch series
- Others Use two hands with your Samsung Galaxy devices for maximum productivity
- Hardware Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series
- Others How to capture an image from a video frame
- Settings How to solve screenshot errors on devices with Android 13 OS
- Others How to record, edit and share videos in 8K with your Galaxy device
- Others How to use Galaxy Wearable Self Diagnostics
- Others How to use Samsung Video editor
- Call & Contacts How to turn off Emergency SOS function
- Settings How to add or remove buttons from quick setting panel
- Others How to use Galaxy Watch features
- Settings How to find and remove duplicate files on your Galaxy device
- Audio How can I improve the sound of a voice call with a Galaxy S23
- Audio What to do if your USB type C earphones are not working properly with Galaxy S23
- Battery What to do if your Galaxy S23 device is overheating
- Camera How to improve close up images with Galaxy S23
- Camera Why Galaxy S23 camera does not recognise a QR code
- Others How to use the Galaxy S23 Object Eraser
- Others How to improve Galaxy S23 game performance
- Camera Why does it take longer to take a high-resolution photo with your Galaxy S23 Ultra?
- Others How to automatically optimise your Galaxy device
- Others How to shoot videos with Galaxy SuperSteady Mode
- Others Safety advice for your battery pack
- Audio Galaxy Watch Water Resistance
- Others Galaxy Phone Water Resistance
- Others Professional Photography with Galaxy Expert RAW App
- Others How to use your Galaxy camera to add and edit a watermark for your photos
- Others What to do if you cannot connect your Samsung Galaxy Watch to Wi-Fi
- Others How to use the touch command of my Samsung Galaxy Buds earbuds
- Others How to customize the Home key settings on my Samsung Galaxy Watch
- Others Low or poor audio quality on Samsung earbuds
- Others How to use the bezel of the Galaxy Watch
- Battery Issues with wired charging
- Battery Reduced battery life on your Samsung Galaxy Watch
- Others How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
- Application What is S Translator and how does it work?
- Network & WiFi How can I quickly turn flight (airplane) mode on or off on my Samsung Galaxy S4?
- Call & Contacts How can I answer and end calls on my Samsung Galaxy S5 through speaking a voice command?
- Others How do I take screenshots on my Samsung Galaxy Tab 4?
- Application How do I uninstall an app from my Samsung Galaxy Tab 4?
- Battery How can I check the remaining battery power level on Gear Circle?
- Call & Contacts How can I set Auto Call forwarding feature?
- Others How do I set the input language for handwriting recognition on my Galaxy Note Edge?
- Others How do I use the reduce screen size of one-handed operation on the Galaxy Note Edge?
- Application Does Samsung Cloud provide free storage?
- Accessory & Bluetooth Gear VR Inbox Contents
- Settings How can I customise the remote control settings on my S Pen?
- Others How do I use the Heart Rate widget on the Galaxy Fitⓔ?
- Others How do I connect the Galaxy Watch Active2 to a mobile device?
- Others Is it possible to use my Galaxy Watch Active2 without a mobile device ?
- Settings How do I use Quick panel on the Galaxy Watch Active2?
- Call & Contacts How do I use call features on the Galaxy Watch Active2?
- Multimedia How do I transfer music files from my mobile device to the Galaxy Watch Active2?
- Hardware Is the Galaxy Watch Active2 water and dust resistant?
- Hardware I have heard Galaxy Watch Active2 supports the 5ATM water resistance. What does the 5ATM mean?
- Application Heart rate of my Galaxy Watch Active2 displays different rate from other heart rate sensor.
- Hardware A crease at the centre of the main screen appears when the Galaxy Z Flip device is unfolded. Is this a device defect?
- Others How do I clean my Galaxy phone?
- Others How to mirror from your Samsung smartphone to your TV
- Others How to update software and apps on your Samsung Galaxy Watch Active2
- Others How to use call features on your Galaxy Buds+
- Others How can i avoid sound from Galaxy Buds+ lags when videos or games are played
- Others How can I use the Active Noise Canceling feature on Galaxy Buds Live?
- Software Upgrade How to update latest software for your Galaxy mobile device
- Backup & Restore How can I backup data on my Galaxy device automatically
- Settings What should I do when the left and right volume levels of Galaxy Buds Pro are different?
- Settings What to do when my Galaxy Buds Pro's noise control feature is not working properly
- Audio Useful audio settings on the Galaxy phone including Separate app sound
- Network & WiFi How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
- Samsung Apps How to use the Samsung Email app and how to open attachments on a Galaxy phone
- Others How to turn the Predictive text feature on and off on a Galaxy phone
- Others How to check the date and time in the Samsung Gallery app
- Others What to do if your Galaxy phone's touch screen doesn't work properly
- Samsung Apps How to add apps and widgets on your Galaxy phone's home screen
- Others How to manage photos and videos in the Gallery app by synchronizing them with OneDrive
- Others How to fix Bluetooth connection problems with your phone or tablet
- Audio How can I avoid sound lags from Galaxy Buds+ when videos or games are played
- Lock How to disable the Dynamic Lock screen on your Galaxy phone
- Multimedia How can I recover deleted photo?
- Samsung Apps How can I purchase an app on the Google Play Store and Galaxy Store
- Settings How to clear the app cache and data on your Galaxy phone
- Network & WiFi How to enable or disable Mobile data on your Galaxy phone
- Samsung Apps How to set up and use Samsung Pass on your Galaxy phone
- Others How to set the Weather widget location on your Galaxy phone
- Call & Contacts How to block certain incoming calls on your Galaxy phone
- Others How to turn your Galaxy phone's screen auto rotation on and off
- Settings How do I delete all of my personal information from my device?
- Power How can I prevent micro-vibrations?
- Software Upgrade how to update apps from the galaxy store and play store on your galaxy phone
- Multimedia How to remove unwanted objects from photos on your Galaxy phone
- Settings How to change the screen mode or adjust the display color to your preference
- Multimedia How to set notification sounds for each app on you Galaxy phone
- Others Know what the green dot at the top of your screen means
- Others What is a PUK code?
- OT_Others GPRS (General Packet Radio Service)
- Others How does the Flaw Detection camera feature work on the Galaxy Note9
- Camera How to use Shot suggestions on the Galaxy S10
- Others How to update software
- Others How to ensure optimum charging
- Others How to optimize your smartphone’s performance and avoid heating
- Others How to optimize network connectivity
- Others How to optimize charging of your Galaxy smartphone
- Others Get complete diagnostic support for your smartphone on the Samsung Members app
- Others What is this Proximity Sensor on your Samsung smartphone
- Others How to take screenshots using the edge panel of your Samsung smartphone
- Others How to take screenshots using the side keys of your Samsung smartphone
- Others How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
- Others How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
- Others How to use custom flash notifications on your Samsung smartphone
- Others How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
- Others How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
- Others How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
- Others How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
- Others How to ensure seamless performance of your Galaxy smartphone
- Others How to view call logs on your Galaxy smartphone
- Others How to check the battery percentage on your Galaxy smartphone
- Others How to create a Samsung account
- Others How to backup and restore contacts on your Samsung Galaxy smartphone
- Others How to enable and disable app notifications on your Samsung Galaxy smartphone
- Others How to force reboot your Samsung Galaxy smartphone
- Others How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
- Others How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
- Others How to block and unblock contacts on your Samsung Galaxy smartphone
- Others How to check for and schedule software updates on your Samsung Galaxy smartphone
- Others How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
- Others How to import and export contacts on your Samsung Galaxy smartphone
- Others How to view, edit and save contacts on your Samsung Galaxy smartphone
- Hardware Samsung Support: Self-Repair Overview for Galaxy S21 Back Glass
- Application Galaxy to Galaxy using USB Connector
- Application Android to Galaxy with Wifi Direct
- Camera Using the Super Slow motion function of the Samsung Galaxy S9/S9+
- Others How to connect your Galaxy device to other devices using Connected Devices
- Others How to automatically refresh the Samsung Galaxy weather widget through movement
- Others How to change the language settings of each app in your Galaxy device
- Others How to select and view only the albums you want to see in Galaxy gallery
- Others Activate LTE service for your Samsung Galaxy Watch
- Others How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
- Others Manage notifications on your Samsung Galaxy Watch
- Software Upgrade Update software on your Samsung Galaxy Watch
- Battery Wireless charging for your Galaxy devices
- Software Upgrade Software updates for Samsung earbuds
- Others How to wear your Samsung earbuds
- Others What to do when the Galaxy Buds microphone is not working
- Others GPS not working properly on Samsung Galaxy Watch
- Others Samsung Galaxy Watch does not make or play sounds
- Others Samsung Galaxy Watch does not vibrate
- Others Safety precautions when using a Galaxy device
- Others How to use a second screen on your Tablet
- Others What to do if your microphone or speaker is not working properly
- Audio The call sound decreases suddenly during the speaker mode call
- Audio When I play music or during phone call on Galaxy A33/A53/A73 device, there is noise or the volume is low.
- Multimedia When play a music or video, the sound comes from biased one speaker. What should I do?
- Audio All sounds including alarm and media volume and ringtone from speaker, receiver are mute. What should I do for this?
- Audio There is noise in the speaker sound of the device
- Settings The sound volume is low during a call (The other party's voice is low / Speaker phone volume is low)
- Audio Volume is low when using earphones
- Audio The call ringtone doesn’t sound loud from the beginning and it sounds loud later
- Audio When I play music or during phone call on Galaxy S22 series, there is noise or the volume is low.
- Application How to report error using Galaxy Wearable application
- Others How do i use touch screen to control my device?
- Others What is Smart relay feature of Smart Gear?
- Others How do i activate the USB debug option?
- Others How do I uninstall or disable an application from my Samsung Galaxy Note3?
- Backup & Restore How do I backup contacts from my old Samsung smartphone to my PC?
- Others Android Operating System: Packet Data Selection (Toggling Data On or Off)
- Others Using the Geo News widget
- Battery Do battery drain more quickly when download booster is activated?
- Application Device connection via Smart Switch Mobile is sometimes disconnected
- Call & Contacts During incoming calls my Galaxy S5 loudly reads out the caller's number. Why?
- Others What does the Unified Daemon app do?
- Others What is the ChatON application?
- Others How do I turn on the Developer Options menu on my Samsung Galaxy Tab 4?
- Others How do I start my Samsung Galaxy Tab4 in Safe Mode?
- Others How do I receive Galaxy Gifts on my Samsung Galaxy Tab S?
- Others How do I set up the fingerprint scanner on my Samsung Galaxy Tab S?
- Others Where can I find the user manual for my Samsung Galaxy NotePRO?
- Software Upgrade What is the purpose of this process?
- Software Upgrade Will all Samsung devices follow this policy?
- Software Upgrade What happens from the 1st day to the 3rd day after the FOTA service opens?
- Software Upgrade After downloading firmware file, there is no “Delay” button. What can I Do?
- Samsung Apps How to Verify the Samsung account password on the S5 mini?
- Others How to use Smart Switch Mobile on the S5 mini?
- Others How to use Samsung Kies on the S5 mini?
- Others How to the S5 mini to Mono Audio?
- Samsung Apps How to set up S Health on the Note4?
- Others How do I use the reduce screen size of one-handed operation on the Note4?
- Others How do I use the Side key panel of one-handed operation on the Galaxy Note Edge?
- Others How do I install the memory card in Galaxy A3?
- Camera How do I take images by Selfie mode with beauty face using front camera on the Galaxy A5?
- Others What's the Private Mode feature on the Galaxy A5?
- Others How do I enable Ultra Power Saving mode on the Galaxy A5?
- Camera Galaxy S6 and S6 Edge Rear Camera modes?
- Others How do I share files easily using simple sharing feature on the Galaxy S6/S6 Edge?
- Battery How do I use the Wireless Charging Pad of the Galaxy S6/S6 Edge?
- Battery How is the Galaxy S6/S6 Edge charged wirelessly?
- Application What are the Top Galaxy Topics you Need Most Help with?
- Others Regarding S Pen feature, what is improved on Galaxy Note5 compared to Galaxy Note4?
- Camera What does the Dual photodiode sensor do on the Galaxy S7 camera?
- Camera Can I take selfies in low light conditions with my Galaxy S7 and S7 Edge?
- Settings Are there any new gaming features on the Galaxy S7 and S7 Edge?
- Battery Fast Battery discharge, why is this?
- Settings Galaxy S7: How do I download and change Themes on my Samsung Galaxy S7?
- Multimedia How do I increase battery run time on my Gear fit 2?
- Lock How do I register a fingerprint on my Samsung Galaxy S7/S7 Edge?
- Multimedia How do I take looping video?
- Application How do I use Samsung Cloud?
- Application Do I need my Samsung account to use Samsung Cloud?
- Application How do I turn on Auto sync in Gallery?
- Application What happens if I turn off Auto sync?
- Application What happens if I delete photos and videos in Gallery?
- Application Can I restore photos and videos from my cloud recycle bin?
- Application Can I delete photos and videos in the cloud recycle bin?
- Settings Which device models are compatible with new Samsung Gear VR SM-R323?
- Hardware What are the Specifications of the new Galaxy A series(2017 models)?
- Hardware “Edge Lighting” feature is set on my Galaxy S8/S8+, lighting still does not work.
- Others What is the specification of the Samsung Z4(SM-Z400F) device?
- Camera What is the difference between Samsung Z4 and Samsung Android Camera?
- Battery My Samsung Z4 does not turn on. What do I do for this?
- Lock What is improvements of Intelligent Scan compared to the previous models?
- Lock How do I use Face Recognition to unlock my Galaxy S9/S9+?
- Others How do I activate the Note9 Dolby Atmos stereo speakers?
- Camera How does the Scene Optimiser improve photos?
- Others How do I use my Note9 S Pen with the DeX Cable?
- Others How do I connect my Note9 to a screen using DeX?
- Others What is the difference between the Galaxy Note8 and Note9?
- Camera How do I take a photo with the Note9 S Pen?
- Battery What is the battery life and storage capacity of my Note9?
- Multimedia How do I personalise AR Emojis with Live Message on my Note9?
- Accessory & Bluetooth How do I connect the Note9 S Pen via Bluetooth?
- Hardware How do I connect another S Pen?
- Others Please tell me more about the new features of the Gear IconX(2018) device
- Power Key differences between the Galaxy S10 phones
- Camera Camera specifications on the Galaxy S10
- Lock How to use the fingerprint scanner on the Galaxy S10
- Samsung Apps How to use Bixby Routines
- Camera Camera features on the Galaxy S10
- Camera How to use AR Emoji on the Galaxy S10
- Software Upgrade Key changes with Android version 9.0
- Audio What are improvements from Gear IconX 2018?
- Others Can I use a single earbud at a time?
- Camera Live Focus feature only available in 8MP and not 16MP after updating Galaxy A30 device to the latest version
- Settings The Battery drain of my S10+/S10 increased after updating the firmware for Biometrics security patch. Why?
- Software Upgrade After software upgrading my S10+/S10e device is frozen and unresponsive. What should I do for this?
- Camera even though Galaxy A30 supports a 16MP rear camera, maximum resolution was not set to 16MP, why is this?
- Others While using the Galaxy A30, a small blinking hole appears at the top of the screen and light is visible. Why is this?
- Others While playing the video recorded by Super Slow-mo, the video screen twinkles and black lines appear. Why is this?
- Audio Even though I have inserted earphones on the Galaxy A50, sound is sometimes played through the speaker. Why is this?
- Settings Some of the features that make use of the proximity sensor does not work properly. Why is this?
- Settings Screen on the Galaxy A 2019 device does not turn on during a call, even though I moved the device away from my face.
- Application AP specifications displayed on some benchmark apps like AnTuTu does not match the real AP information of my device.
- Camera The image brightness and screen preview darkens in low-light conditions when going from Wide to Ultra-Wide mode. Why?
- Others Is it possible to use the fingerprint feature after attaching protection film?
- Others Where are the main parts of my Galaxy Fitⓔ device located (Sensors, Charging contacts, etc)?
- Others Where are the charging points of my Galaxy Fitⓔ device located?
- Others How do I charge the Galaxy Fitⓔ battery?
- Others How do I charge the battery of my Galaxy Fitⓔ?
- Others How do I wear the Galaxy Fitⓔ correctly?
- Others How do I safely replace the band of the Galaxy Fitⓔ?
- Others How do I turn the Galaxy Fitⓔ on?
- Settings How do I connect the Galaxy Fitⓔ to a mobile device?
- Others How do I connect the Galaxy Fitⓔ to a new mobile device?
- Settings Is my mobile device compatible with Galaxy Fitⓔ?
- Others How do I control the Galaxy Fitⓔ’s screen?
- Settings How do I check and block notifications from a connected mobile device?
- Settings How do I use the Sleep widget on the Galaxy Fitⓔ?
- Others How do I use the Weather widget on the Galaxy Fitⓔ?
- Others How do I use the Calories widget on the Galaxy Fitⓔ?
- Others How do I use the Calendar widget on the Galaxy Fitⓔ?
- Others Can I set the Alarm for the Galaxy Fitⓔ on my mobile device?
- Others If I’ve misplaced my Galaxy Fitⓔ, how do I find it?
- Others How do I customise the widgets on the Galaxy Fitⓔ?
- Others How do I back up data on my Galaxy Fitⓔ?
- Others How do I restore my Galaxy Fitⓔ’s data?
- Others I have heard that the Galaxy Fitⓔ supports 5 ATM water resistance. What does 5 ATM mean?
- Others How do I block notifications from mobile device to Galaxy Fitⓔ?
- Others The screen responds slowly or improperly. What should I do for this?
- Others The screen does not turn on even though I tap it.
- Others The Bluetooth connection is not established or my Galaxy Fitⓔ and the mobile device are disconnected.
- Others A small gap appears on the outside of the Galaxy Fitⓔ case. What’s the problem?
- Others The Galaxy Fitⓔ does not track my heart rate properly.
- Battery The battery does not charge properly (for Samsung-approved chargers).
- Hardware Galaxy Fitⓔ is hot to the touch.
- Backup & Restore Data stored on the Galaxy Fitⓔ has been lost.
- Hardware Is my device water and dust resistant?
- Software Upgrade An exclamation mark appears on my Galaxy Fitⓔ screen. What should I do for this?
- Others Display brightness is somewhat dark. What should I do for this?
- Others Compare the differences between Note10 and Note10+
- Others What makes each S Pen unique?
- Others Customise the keys on your Note10
- Others What is 'Link to Windows'?
- Others How to record and capture your Note10 screen
- Others How to use PowerShare on your Galaxy phone
- Others How to locate your Samsung Galaxy devices
- Others How to use the AR Doodle feature in Note10
- Others Check out the newly-added functions to the Note10 camera
- Others How to accessorise your Note10 device
- Audio When using my phone on loudspeaker, my voice is not clear on the receiver’s end and the signal is interrupted.
- Settings On the Galaxy Note10+ 5G, it’s difficult to pick up GPS signal. Pop-up message saying “Searching for GPS”.
- Camera It seems like the quality of the preview screen on my Note10 differs depending on the zoom ratio.
- Application When tapping the Updates icon on the Google App, my device freezes and becomes unresponsive.
- Kies I have seen reviews that the Samsung DeX feature has been improved on the Galaxy S10 range
- Software Upgrade After updating the Galaxy S10e|S10|S10+ device some features related to the camera are automatically added
- Application I can't find the "Your Phone Companion" app icon in my app list after updating it on Galaxy S10e|S10|S10+ device
- Battery After updating the Galaxy S10 | S10+ | S10e device, it doesn't show charging information any more.
- Hardware Where are the main parts of my Galaxy Watch Active2 device located?
- Others How do I charge my Galaxy Watch device?
- Battery Why does the battery deplete faster than when first purchased?
- Others How do I wear the Galaxy Watch Active2 correctly?
- Hardware How do I replace the band of my Galaxy Watch Active2?
- Hardware The supplied leather band was easily contaminated. What can I do about this?
- Accessory & Bluetooth A Bluetooth connection is not established or your Galaxy Watch Active2 and the mobile device are disconnected
- Settings How do I control touch bezel?
- Settings When the Galaxy Watch Active is paired with a phone, the Watch does not use its own on-board GPS. Why is this?
- Others Is it possible to connect my Galaxy Watch Active2 to a non-Galaxy smartphone?
- Network & WiFi I cannot receive message and calls made to the Galaxy Watch Active2’s phone number. Why is this?
- Others When light is reflected on the Galaxy Watch Active2
- Others I cannot turn on the screen and display is black
- Multimedia Some limited music files are played on music app or transferred to Galaxy Watch Active2
- Hardware Which Technogym machine is compatible with Gym Tracker?
- Others Wireless charging using PowerShare feature does not work properly
- Others I cannot synchronize Samsung Health data between
- Others The screen on my Galaxy Watch Active2 switches off when I raise my wrist. Why is this ?
- Accessory & Bluetooth How do I make a call with a Bluetooth headset?
- Call & Contacts What is medical information on Contacts ?
- Backup & Restore How do I back up data stored on the Galaxy Watch Active2?
- Backup & Restore How do I sync data stored on the Galaxy Watch Active2 ?
- Settings How do I sync phone settings with my Galaxy Watch Active2 ?
- Others Displayed image looks like it’s moving slightly when screen is changed. Why is this ?
- Settings How do I update software via the Galaxy Wearable app form y Galaxy Watch Active2 ?
- Multimedia How do I import and export images on the Galaxy Watch Active2?
- Accessory & Bluetooth Another Bluetooth device cannot locate my Galaxy Watch? What can I do?
- Hardware The touchscreen responds slowly or improperly. What should do for this?
- Lock Galaxy devices with ultrasonic fingerprint sensors
- Lock Does the Galaxy Tab S6 device also has problems related to fingerprint recognition?
- Software Upgrade What should I do before the new software release for the Galaxy Tab S6?
- Software Upgrade I heard that the update to fix the fingerprint recognition malfunction is being released
- Software Upgrade Should I restart my device after the update?
- Software Upgrade Why do I need to re-register my fingerprint after the update is complete?
- Software Upgrade I still feel like my fingerprint is not recognized properly on my device after the update.
- Software Upgrade I feel the fingerprint recognition rate became low after software update.
- Hardware The same symptom still recurs after update. Or, the fingerprint recognition is still unlocked by silicone cover.
- Lock Can I register or recognize fingerprint with the front cover on after update?
- Lock Is there any possibility of a recurrence if there are other objects with textured surface except silicone covers?
- Lock Is the Galaxy S10e affected by this issue?
- Lock Fingerprint recognition on Samsung Pay or Samsung Pass doesn’t work
- Lock Can I register or recognize my fingerprint with a protective film approved by Samsung after the software update?
- Lock I have been using a screen protector film that came with my purchase.
- após de atualizar o meu móvel para versão Android 10.X (Q OS),
- Software Upgrade After upgrading my phone to Android 10.X(Q OS) version, my wearable device’s battery gets used up rapidly.
- Software Upgrade After upgrading the Q OS on my phone, the following message: Urgent software updates available is continuously shown
- Others What to do when Bluetooth or Wi-Fi connection is unstable on my Galaxy Z Flip?
- Others Precautions when using the Galaxy Z Flip device
- Others How to use the cover screen of your Galaxy Z Flip
- Others How to properly charge the Galaxy Z Flip using wireless charger
- Others check out the new camera functions of the galaxy z flip
- Others What functions and applications are specific to the Galaxy Z Flip?
- Others Take various photos and videos using Galaxy S20 | S20+ | S20 Ultra's Single Take mode
- Others Enjoy a clear and smooth display on your Galaxy S20 | S20+ | S20 Ultra with dynamic refresh rate options
- Others Check out the new camera functions of the Galaxy S20 | S20+ | S20 Ultra
- Others Meet the unprecedented 8K video with Galaxy S20 | S20+ | S20 Ultra
- Others Enjoy the different share features in your Galaxy S20 | S20+ | S20 Ultra
- Others What are the major improvements compared to the previous Buds?
- Others What are the benefits of using 2 dynamic speakers?
- Others : How do I connect the earbuds to a non-Samsung mobile device based on Android OS?
- Others Is my mobile device compatible with Galaxy Buds+?
- Others How do I easily switch the mobile devices connected with earbuds?
- Others How do I use Bixby on Galaxy Buds+?
- Others How do I restart the earbuds when the touchpad is unresponsive or the earbuds do not work properly?
- Others While using my Galaxy Buds +, I feel the battery lifetime may be short.
- Others How to connect and update Galaxy Buds+ with Galaxy Smartphone
- Others Why are emergency messages popping up in my inbox?
- Application Why is the device’s temperature rising up to a very high degree?
- Application Why are applications disappearing from the Edge screen?
- Others After updating to the latest version, I think it takes longer to unlock the screen than before.
- Camera Why are the surrounding areas except the centre of the image blurry and the focus is also not exact?
- Others It seems that the fingerprint recognition speed of my device is slow.
- Others how-to-troubleshoot-google-play-store-download
- Others How to remove lock screen ads
- Others How to pair Bluetooth headphones to your Samsung Galaxy Watch Active2
- Others How to customize apps on your Samsung Galaxy Watch Active2
- Others What to do if the audio quality is poor from Samsung Galaxy Watch Active2 to Bluetooth headphones
- Others What to do if GPS is not working properly on Samsung Galaxy Watch Active2
- Others How to listen to music on your Galaxy Buds+
- Others How to optimize your sound experience with Galaxy Buds+
- Others Galaxy Buds+ charging tips and precautions
- Power Why is my POWERbot not working or unable to charge properly?
- Others How to make touch command on Galaxy Buds Live
- Others Enjoy Air actions with enhanced S Pen of Galaxy Note20 | Note20 Ultra
- Others New Samsung Notes for the best writing experience of Galaxy Note20 | Note20 Ultra
- Others Meet the smoothest 120Hz display on your Galaxy Note20 Ultra
- Others Check out the new camera function of Galaxy Note20 | Note20 Ultra
- Others How to use Wireless DeX with Galaxy Note20 | Note20 Ultra
- Hardware How to block accidental touches on your Galaxy Smartphone
- Settings What to do if exclamation mark appears on my Galaxy Fit screen
- Application How to use the Samsung Members App
- Accessory & Bluetooth How to connect your Galaxy Smartphone to a car using Android Auto
- Multimedia How to control media and devices on your Galaxy Smartphone
- Application What is Samsung Flow and how to use it
- Application How can I use the Bixby application
- Application How can I use the Calendar App on my Samsung Smartphone
- Others Introducing new features of Galaxy Z Fold2
- Others How can I use the Cover screen of Galaxy Z Fold2?
- Others Enjoy Z Fold2 Camera with Flex mode
- Others How to use intuitive Multi-Active Windows
- Others Precautions when using the Galaxy Z Fold2 device
- Others How to properly use Galaxy Buds Pro
- Others Check out the Galaxy Buds Pro water resistance
- Others Experience Noise controls mode on your Galaxy Buds Pro
- Others Listen your media with Galaxy Buds Pro’s 360 Audio
- Others How to use new widgets for Galaxy Buds Pro
- Others Meet the next level of lifetime story maker in Camera of Galaxy S21 Series
- Others Enjoy S Pen’s Writing Experience with Galaxy S21 Ultra
- Others Control your shots with Director’s View on Galaxy S21 Series
- Others How to use and charge Galaxy S21 Series
- Others Enjoy faster connectivity with Wi-Fi 6E and Intelligent Wi-Fi
- Others What is the Galaxy Ecosystem that enables connected living?
- Others How to keep your personal data safe using Private Share
- Settings What to do if you cannot hear the phone call sound well
- Software Upgrade How can I check what version of Android I have on my device?
- Others What to do when your Galaxy S21 Ultra does not recognize S pen input on certain screen areas
- Multimedia How can I use Dual audio to share media on multiple devices?
- Others How to manage files on your Galaxy Device
- Others Record and capture your Galaxy phone screen
- Others Troubleshooting a problem when using Smart View
- Others How to manage the notifications and permissions of apps through settings on a Galaxy phone
- Others How to sync your contacts on a Galaxy phone to your Google account and view the synced contacts
- Others How to enable the Wi-Fi calling function on a Galaxy phone
- Others Find the best fit for your ears with the Galaxy Earbud fit test
- Others Tips for the best audio quality on the Galaxy Buds2
- Others Precautions when using the Galaxy foldable devices
- Others Measure your body composition with the Galaxy Watch4 series
- Others How to properly use your Galaxy Buds2
- Others The first ever S Pen integration on Galaxy Z Fold3 5G
- Others How to use the versatile multi window experience with Galaxy Z Fold3 5G
- Others Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
- Others Use the informative Cover screen on the Galaxy Z Flip3 5G
- Others Check out the new and enhanced features of Galaxy Z Flip3 5G
- Others Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
- Hardware Why is my phone slowing down and how can I speed it up
- Power My Galaxy device is not fast charging. How do I fix it?
- Others Tips to caring for the galaxy z fold3 or galaxy z flip3
- Battery My galaxy device is not fast charging how do I fix it?
- Accessory & Bluetooth How to fix Bluetooth connection problems with your phone or tablet
- Accessory & Bluetooth Why is my phone slowing down and how can I speed it up
- Software Upgrade How to update software and apps on your Samsung Galaxy Watch Active 2?
- Accessory & Bluetooth How to pair Bluetooth headphones to your Samsung Galaxy Watch Active 2
- Audio What to do if the audio quality is poor from Samsung Galaxy Watch Active 2 to bluetooth headphones?
- Samsung Apps GPS isn't working properly on the Galaxy Watch Active2
- Backup & Restore How to transfer and backup data using Smart Switch on a Galaxy phone
- Call & Contacts How to make a video call with the Duo app on a Galaxy phone
- Others How to couple with a newly purchased earbud and a used earbud
- Battery Check the battery life difference between the left and right earbuds of the Galaxy Buds
- Hardware Do you hear a small noise from inside of the device when shaking your Galaxy phone?
- Others Restart your Galaxy phone regularly to prevent it from slowing down or freezing
- Others Check the SIM card when phone calls and cellular data is not available
- Samsung Apps How to set up and use the Bixby Routines feature on your Galaxy phone
- Others How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
- Hardware What to do if your Galaxy phone's screen won't rotate
- Hardware How to access data even if your Galaxy phone's touch screen is not available
- Others How to set an audio file saved on your Galaxy phone as a ringtone
- Others What do the different indicator icons mean on your Galaxy phone
- Multimedia How to resize a photo in the Gallery app on your Galaxy phone
- Battery What to do if the battery of my new phone seems to be draining faster?
- Others How to use 5G on your Galaxy phone
- Hardware How to find the useful features of the Samsung keyboard on your Galaxy phone
- Power What to do if your Galaxy phone won’t power on properly
- Audio How to remove external factors that affect the sound of mobile device
- Others How to get a Samsung account and the advantages of having it
- Battery What to do when Galaxy device has problem with charging, turning on, or boot loop
- Samsung Apps What to do when GPS is not working properly on Galaxy device
- Others How to keep your Galaxy mobile device from slowing down
- Others What to do if you have lost your Galaxy device
- Camera Phenomena that may occur when using Note20 camera
- Hardware What to do when Galaxy phone is not recognizing fingerprints
- Others Will device NFC work if equipped with LED cover?
- Others What is a Secure Folder and how to use it
- Settings How to find phones model number, serial number or IMEI number
- Others How to move from iOS phone to Galaxy device
- Others How to manage files on your Galaxy Phone
- Call & Contacts How to sync Contacts to your Google Account and view the synced contacts
- Others The GPS location on my smartphone is inaccurate. How do I fix it?
- Hardware What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
- Hardware How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
- Battery What to do when mobile device has problem with charging, turning on, or boot loop
- Others How to find phones model number, serial number or IMEI number
- Settings How to troubleshoot when the Samsung phone display is unexpectedly grayscale
- Samsung Apps How to use the Continue apps on other devices feature
- Others How to use the Emoji feature on your Galaxy phone
- Others How to activate my location and change settings for location permissions
- Network & WiFi How to use and configure a Mobile Hotspot on your Galaxy phone
- Backup & Restore How to perform a factory reset on your Galaxy phone
- Multimedia How to create a GIF image from photos on your Galaxy phone
- Others How to create or remove the Google account on your Galaxy phone
- Application Delightful Experiences from One UI 3 with Android 11
- Others How to use the Do not disturb mode on your Galaxy phone
- Samsung Apps How to update Play Store and Galaxy Store apps on your Galaxy phone
- Call & Contacts How to make calls and send messages on other Galaxy devices
- Battery Tips for increasing the battery runtime of your Samsung smartwatch
- Others How to change themes and icons on your Galaxy phone
- Samsung Apps How to activate and use Game Launcher on your Galaxy phone
- Audio What to do when there is no sound in my wired headphones
- Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device
- Settings Remove accounts from your Galaxy phone or tablet
- SNS Poor picture quality when sharing pictures to Instagram
- Settings The proximity sensor is not working properly
- Samsung Apps How to use Diagnostics in the Samsung Members app on your Galaxy device
- Accessory & Bluetooth How to troubleshoot when Bluetooth headset audio is unstable
- Others How to prevent the overheating of your Galaxy device
- Others What to do when the keys on your Galaxy device stop working
- Others There is a gap between the screen and frame of my device
- Battery Issues with wireless charging
- Others What's new in ONE UI 4.0?
- Network & WiFi How to troubleshoot Mobile data issues
- Backup & Restore How to troubleshoot when your device doesn't detect an SD card
- Others How to clean your Galaxy device
- Audio How to troubleshoot poor sound quality during a phone call
- Others Questions about ONE UI 4.0
- Samsung Apps The display isn't working properly
- Others I dropped my device in water
- Others How to protect your Galaxy device from malware
- Others My device is shattered and there is a crack on my screen
- Settings When I open or switch from the home screen to the Whatsapp screen, my screen turns greenish
- Others How to use and set up fingerprint recognition to unlock the Galaxy S22 Series
- Software Upgrade My Tab A8 device is sluggish during usage and when I try to update the firmware with the fix version via FOTA download
- Others How to use the S Pen with a Galaxy S22 Ultra and check its compatibility
- Others What are the new features and upgrades of One UI 4.1?
- Others Enjoy the epic standard of smartphone experiences with the Galaxy S22 Series
- Others Meet the next level of brighter and smoother display on the Galaxy S22 Series
- Others Check out the new Camera functions of the Galaxy S22 Series
- Others How to use the S22 Ultra S Pen and check its compatibility
- Others How to use AR Emoji Sticker
- Others What to do if your Touch Screen is not working properly
- Lock What is Smart Lock feature and how do I set it on?
- Others How to adjust the font size and style on your Galaxy phone
- Settings How to protect your Galaxy phone from installing smishing, pharming, and spy apps
- Call & Contacts How to use the TalkBack feature
- Application How to activate the Always On Display feature on your Galaxy phone
- Hardware What to do when your phone heats up
- Samsung Apps How to use Diagnostics in the Samsung Members app on your Galaxy phone
- Battery Tips to make the most out of your Galaxy phone's battery
- Others How to reduce eye strain by using Dark mode on your Galaxy phone
- Others What are the features of the Samsung clock?
- Others How to make the most of Single Take with the Galaxy S22 AI Camera
- Camera What to do if my Galaxy phone camera does not focus on the subject?
- Audio What to do if the alarm, media volume, and ringtone are all muted on the Galaxy watch?
- Hardware What to do if the screen turns off while using the Galaxy phone?
- Multimedia How to set a music file as a notification sound for apps on your Galaxy phone
- Hardware What to do if your S Pen is often disconnected from your Galaxy phone
- Hardware What to do if your S Pen is not fully charged even though it is inserted into the S Pen slot for quite a long time
- Message How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings
- Hardware Why earphones and a charger plug are not included as in-box items
- How to set the display refresh rate on your Galaxy phone
- Others How to play sound in both speakers and solve mute problems
- Others How to improve the vibration of your Galaxy S22 device
- Others Enjoy S Pen Writing Experience with Galaxy S21 Ultra
- Others How to make the most out of Edge panels
- Others How to use Android Message on my Galaxy device
- Others How to hide the navigation bar on Galaxy devices
- Others How to connect a Galaxy Watch to a smartphone
- Others How to connect Galaxy Buds to a smartphone
- Others How to manage calls when multiple Bluetooth devices are connected
- Others What is the Galaxy Buds 360 audio feature?
- Others How to manage tiles on your Galaxy Watch
- Others How to charge my Galaxy Buds
- Others How do I customise the watch face on my Galaxy Watch?
- Others How do I change the display name of my Galaxy Buds?
- Others How to use the Galaxy Watch
- Others How can I take a screenshot on my Galaxy Watch?
- Others How can I make a payment with my Galaxy Watch?
- Others What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
- Others How do I update my Galaxy Buds software?
- Others How can I see the navigation bar on my Galaxy device?
- Others What is the Device care feature in Galaxy smartphones?
- Others How to use Samsung Members Diagnostics
- Others How to solve S Pen connection issues
- Others How can I find my watch and Buds using Galaxy Wearable?
- Others How to use Always On Display
- Others What is Power saving mode on my Galaxy phone?
- Others How to use Samsung DeX on the Galaxy S22
- Others How to use Scroll Capture on a Galaxy smartphone
- Others What is the Secure Folder and how can I use it?
- Others How to use the Galaxy Z Fold4 Taskbar
- Others What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
- Others What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
- Others How to use S Pen Pro on my Galaxy Z Fold4
- Others How to charge the Galaxy Watch5 faster
- Others what-is-the-protective-film-on-galaxy-z-flip4-and-galaxy-z-fold4
- Others What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
- Others How to improve the Galaxy Z Flip4 battery life
- Others How to attach the protective film to the Galaxy Z Fold4
- Others What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
- Others What is the Galaxy Buds2 Pro 360 audio feature?
- Hardware Samsung Support: Self-Repair Overview for Galaxy S21 Charging Port
- Hardware Samsung Support: Self-Repair Overview for Galaxy S21 Screen
- Hardware Samsung Support: How to self-diagnose your Samsung Galaxy
- Hardware Samsung Support: How to troubleshoot your S Pen
- Others How do I measure the ECG on Galaxy Watch device?
- Hardware Which model does Samsung Health Monitor support?
- Others Can I use the Samsung Health Monitor app even if it's not a Samsung smartphone?
- Software Upgrade What is the minimum OS version for smartphones?
- Others Why aren't models prior to Active2 supported?
- Hardware Are Galaxy Watch medical devices?
- Settings Should both mobile phone and Galaxy Watch have USIM?
- Samsung Apps How do I download the Samsung Health Monitor app?
- Others I entered a profile, but Samsung Health Monitor says it’s not available to use it.
- Settings Why can't people under the age of 22 measure?
- Others Does Samsung Health Monitor not work with Samsung account?
- Others Samsung Health Monitor: the terms and conditions and personal information collection/use agreement could not be found
- Others Is it possible to enter only one person profile on Samsung Health Monitor app?
- Settings Do I have to set up a phone lock to use the service?
- OT_Others How to fix if SIM card is blocked?
- OT_Others Which OS supports NEW PC Studio?
- OT_Others How to use DLNA Technologies?
- Others How to find the model & serial number on HDD.
- Others What is 'T9'?
- Others What is a PIN code?
- Others What is a security code?
- Others MMF and MID files are not played by Multimedia Player.
- Others My phone is not being recognised in the COM port for File Manager/PC Studio.
- OT_Others SGH-E700
- OT_Others What happens to an incoming voice call during a GPRS data session?
- OT_Others What Is Gamma?
- OT_Others Vodacare Main Call Center: 082-1944
- OT_Others What is a TFT LCD?
- OT_Others What is the difference between GPRS and Edge?
- OT_Others What is SIM-AT?
- OT_Others How do I sync my Google™ or Yahoo!® contacts to my Device with Kies
- OT_Others How do I delete a page in S Memo?
- OT_Others What can be backed up with Kies, Dropbox, PDM or Google account?
- OT_Others Does the Samsung Dive service check the Cell ID to recognise each device?
- Others How do I measure the blood pressure?
- Others What is the foldable display and protective film on my smartphone?
- Others How do I take images by Selfie mode with beauty face using front camera on the Note4?
- Settings How to use Kids Home
- Others The battery depletes faster than when first purchased. Why is this?
- Hardware During calls, the device gets hotter than before and I cannot touch it. What can I do?
- Hardware Can I attach 3rd party front covers freely on my device after update?
- Lock I have been using general protective film (not cover type) from a 3rd party
- Others Make sure that the protective vinyl on your new Galaxy phone is completely removed
- Others Which features are available in the AR Zone in the Galaxy Z Flip?
- Settings How can I customise the remote control settings on the S Pen?