Sustainability

We strive to make our website
accessible to everyone

Samsung's website (117.p.syniva.es) complies with WCAG policies

Assistive web features with everyone in mind

We keep a lookout for website improvements to provide the best user experience for all users. By complying with the Web Content Accessibility Guide, our website applies appropriate contrast rate to our texts and images so users can interact accurately in any given screen size or orientation with ease. Our GNB (Global Navigation Bar) and Close/Exit Buttons are designed so that it can be controlled without a mouse. We also have assistive features that allows visually impaired users to freely customise the font size, contrast and spacing to better fit the user's needs. By meticulously embedding substitute description texts (Alt Texts) into the HTML codes, screen reader apps can describe what image or video is playing. It also lets the user know if the page is loading, tell results of the search query, what button options are available on the screen.
Samsung's website will continuously evolve to provide convenient access to all our digital contents.

We comply with web accessibility guidelines

WCAG (Web Contents Accessibility Guideline) is a global standard accessibility guideline which exists to make sure all web contents are accessible to everyone without discrimination and discomfort.
To ensure this, Samsung created SWCAG (Samsung.com WCAG) using WCAG 2.1 version as its basis.
We created 21 standardised process checkpoints to comply with W3C (World Wide Web Consortium)'s recommended Level A, Level AA level.

Accessibility customer support

We are here to assist and improve your accessible experience

Customer service

We provide accessibility related information that can help you fully utilise our products and services.
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Samsung members community

Discover useful accessibility related tips & tricks from members community.
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Accessibility setting tips

  1. Smartphone/Tablet

    Accessibility shortcuts - Accessibility shortcut allows you to access the accessibility features quicker and easier. (Use Accessibility button, Quickly press the Side and Volume up keys, Press and hold the Volume up and down keys)

    Reset accessibility settings - Reset accessibility settings to their defaults, separately from the other settings.

    Recommended for you - You can check what accessibility functions you're currently using and function recommendations for you.

     

  2. Watch

    Accessibility shortcuts - Triple tap with two fingers on any screen to activate your selected accessibility function.

     

  3. TV

    Adjust TV accessibility features with a simple one-touch on-screen menu. You can activate most TV accessibility features with Accessibility shortcut. Once enabled, start Voice guide and Sign language guide automatically. To display the Accessibility shortcut, press and hold the volume button. Alternatively, press and hold the mute button or press the closed caption button.