Long-lasting
Battery Care
& Maintenance
Learn about proper battery use and care to ensure
their safety and efficiency.
Optimal Battery
Usage Environment
The optimal usage temperature for the Galaxy is 0°- 35°C.
Continuous use or charging in extreme temperatures
may accelerate battery deterioration.
Temporary exposure to extreme temperatures will activate the device’s safeguards to minimise the battery performance issues,
and charging will be limited to protect the battery if the temperature goes outside of a certain range.
Continuous use or charging in extreme temperatures
may accelerate battery deterioration.
Temporary exposure to extreme temperatures will activate the device’s safeguards to minimise the battery performance issues,
and charging will be limited to protect the battery if the temperature goes outside of a certain range.
* Kindly refer safety guide available at device manual & download page
Prevent Unexpected Shutdowns
-
Use the device at an optimal usage temperature (0°- 35°C).Extended use or storage at temperatures above 35°C or below 0° will exacerbate battery performance
and may lead to unexpected shutdowns and shorter battery life.
If you expose your device to temperature extremes, let the device adjust to the optimal usage temperature (0°- 35°C) before use.
Do not use or place your device in hot environments, like a hot car on a summer day, for extended periods of time.
Do not place or store your device in cold environments, like below-zero temperatures during wintertime.
* Kindly refer safety guide available at device manual & download page
-
If you’re experiencing frequent shutdowns, visit your nearest service centre.It may be time for a battery check-up, as batteries are consumables, which naturally wear out over time. -
Go to Settings Tips to Extend Battery Life.Battery capacity and usage hours may vary depending on
device settings and usage patterns.* Kindly refer safety guide available at device manual & download page
Use the device at an optimal usage temperature (0°- 35°C).
If you’re experiencing frequent shutdowns, visit your nearest service centre.
Go to Settings Tips to Extend Battery Life.
Minimise battery
deterioration
with
proper charging.
Using your device for the first time?
Been a while since your last use?
If so, try fully charging your battery before use.
Been a while since your last use?
If so, try fully charging your battery before use.
- Always use an authentic Samsung charger to avoid battery deterioration and damage.
- Always use a charger that fits. An incompatible charger could damage the USB port.
- Properly connect the charger. Failure to properly connect may damage the device.
- Unplug the charger after the device has reached a 100% charge to avoid a swollen battery.
If your device will
remain unused,
try the following
- Turn off the device and charge with an authentic Samsung charger to prevent depletion.
- Charge the device to approximately 50~70% for long-term storage.
- Charge the device once every 3~6 months.
- Store in a cool, dry environment to preserve battery performance.
Battery deterioration may accelerate if a device is left with a depleted battery for a long period of time.
If you need to check the battery, please visit your nearest service centre.
If you want to safely dispose of your product, please find out more about your local recycling program.
If you need to check the battery, please visit your nearest service centre.
If you want to safely dispose of your product, please find out more about your local recycling program.
* Images shown are for illustration purposes only.
** UI may be different depending on the device model, country
or mobile operators.
** UI may be different depending on the device model, country
or mobile operators.
Contact Info
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+88 08000 300 300 [Local Toll Free Helpline]
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
+88 09612 300 300 [Paid Helpline]
Service hour: 8 AM to 8 PM | 7 Days a week
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