Невъзможност да се използват приложения от началния екран на Smart Hub на телевизор Samsung

Смарт телевизор Samsung показва екрана „Добре дошли, стартирайте вашия Smart Hub!“ Екран

При стартиране на смарт телевизори и смарт монитори Samsung от 2023 г. ще ви е необходим профил в Samsung, за да получите достъп до Smart Hub, нашата мрежова смарт услуга, която включва приложения (като например такива за стрийминг услуги), както и другите ни смарт услуги, налични на вашето устройство. Възможно е да трябва да се използва отделно устройство (лаптоп, настолен компютър или мобилен телефон), за да създадете нов или да се впишете в съществуващ профил в Samsung. Ако изберете да не се вписвате в профила си в Samsung, ще можете да се свързвате само към външни устройства (като HDMI и наземна ефирна телевизия използвайки антени за тунери). Освен това вашият телевизор няма да може да използва приложенията на Smart Hub. Това включва приложения като Netflix и YouTube, както и услугите на Samsung, като Samsung Health. За да разрешите този проблем, трябва за се впишете във вашия профил в Samsung и да приемете общите условия на вашия смарт телевизор.

Забележка: Показаните характеристики и изображения може да се различават от тези на вашето устройство, в зависимост от модела или географското местоположение.

You can sign in or create a Samsung Account during the TV’s initial setup. If you skipped it during the initial setup by selecting Later on the account step, you can register your account on the Smart Hub Home once the TV has been set up.

1 To begin, navigate to the Smart Hub Home, and then select Set Up Now.
A Samsung Smart TV displaying the Welcome, Start your Smart Hub! screen
2 Scan the QR code on your TV with your phone’s camera.

Note: If you skipped the network setup during the initial setup, you can register your Samsung Account after setting up the network.

A Samsung Account QR code on a Samsung Smart TV, next to the same QR code on a Galaxy phone
3 Follow the on-screen instructions on your phone to either sign in to your account or create a new account.
A Samsung Account QR code on a Samsung Smart TV, next to the Samsung Account login screen on a Galaxy phone
  • If you already have a Samsung Account, you can log in to your TV by entering your email and password on your phone.
  • If you have a Galaxy phone logged in to your Samsung Account, you can log in to the TV with the same Samsung Account. To do so, tap the pop-up that appears when you scan the QR code.
  • If you do not have a Samsung Account, you can create a new account or log in to the TV using your Google account.

Notes:

  • The minimum age requirement for registering a Samsung Account may vary by country.
4 Once you have signed in to your Samsung Account, please complete the remaining setup steps. You must agree to the Samsung Terms and Conditions. If you skip the Terms and Conditions step even when logged in to your Samsung Account, you will be logged out of your Samsung Account.
A Samsung Smart TV is displaying the Samsung Account’s Samsung User screen
5 Once the setup is complete, you can use the TV’s Smart Hub apps.
A Samsung Smart TV is displaying the Smart Hub Home screen

If you have a Samsung Account but did not connect it to your Smart TV during the initial setup, you can also sign in from your TV screen using the remote control.

1 To begin, navigate to the Smart Hub Home, and then select Set Up Now.
A Samsung Smart TV displaying the Welcome, Start your Smart Hub! screen
2 Select Remote Control.
Different options to sign in to a Samsung Account are displayed on a Samsung Smart TV

Note: Please read the paragraph above to learn how to sign in or create a Samsung Account using a mobile device. If you skipped the network setup during the initial setup, you can register your Samsung Account after setting up the network.

3 Enter your Samsung Account credentials.
The Sign In With Your Remote Control is displayed on a Samsung Smart TV next to a hand holding a TV remote
4 Next, proceed with two-step verification. To verify your identity, select Send Code.
5 Then, enter the code you receive. Select Verify.

Note: Your Samsung Account provides added security with two-step verification. You can modify or add a phone number on the Samsung Account website.

6 Once you have signed in to your Samsung Account, please complete the remaining setup steps. You must agree to the Samsung Terms and Conditions. If you skip the Terms and Conditions step even when logged in to your Samsung Account, you will be logged out of your Samsung Account.
A Samsung Smart TV is displaying the Samsung Account’s Samsung User screen
7 Once the setup is complete, you can use the TV’s Smart Hub apps.
A Samsung Smart TV is displaying the Smart Hub Home screen

Благодарим Ви за обратната връзка