Terms and Conditions for the Galaxy S24FE Trade-In Offer 

*Some conditions apply. Receive a trade-in promotional credit of $200, in addition to the trade-in value of your eligible old smartphone (the “Eligible Trade-In Product”), if you:

1.      purchase an eligible Galaxy S24FE device between October 3rd, 2024 at 12:00 AM EST and October 21st, 2024 at 11:59 PM EST (the “Offer Period”), from a participating authorized Canadian retailer or carrier, a Samsung Experience Store in Canada, or online at  either https://117.p.syniva.es/ca/ or through Samsung Shop App and

2.      complete the trade-in of your Eligible Trade-In Product by October 21st, 2024; and

3.      ship the Eligible Trade-in Product within 21 calendar days of receiving the waybill.

The “Eligible Trade-In Product” can be any smartphone of any model, any manufacturer that is listed on the List of Eligible Trade-In Devices below and in any condition provided that it: (i) is verifiable in accordance with its serial/IMEI number, (ii) was purchased in Canada;(iii) has a minimum qualifying trade-in value of $0 as determined by the Service Provider’s device valuation software; and (iv) is owned by the customer.

The Promotional Trade-In Credit offered is as follows:

        i.          $200 if you complete the purchase of an eligible Samsung Galaxy S24FE device and trade-in an eligible Galaxy A Series or Galaxy FE Series device as defined in List of Eligible Trade-In Devices below;

List of Eligible Trade-In Devices:

–        Any qualifying Galaxy A Series device listed below and in the Service Provider’s device valuation software / tool, as seen on the trade-in page at https://117.p.syniva.es/ca/

o   Samsung Galaxy A15 or A35 5G

o   Samsung Galaxy A14 or A54 5G

o   Samsung Galaxy A13 or A53 5G

o   Samsung Galaxy A12, A32 or A52 5G

o   Samsung Galaxy A11, A21, A51 or A71

o   Samsung Galaxy A20, A50 or A70

 

–        Any qualifying Galaxy FE Series device listed below and in the Service Provider’s device valuation software / tool, as seen on the trade-in page at https://117.p.syniva.es/ca/

o   Samsung Galaxy S23FE Series

o   Samsung Galaxy S21FE Series

o   Samsung Galaxy S20FE Series

This offer is limited to the trade-in of one (1) Eligible Trade-in Product per eligible Galaxy S24FE device purchased. This offer has no cash value. Any questions relating to the Eligible Trade-In Product must be addressed where the trade-in takes place. Determination of the final trade-in value of your Eligible Trade-In Product (“Trade-In Value”), if any, is determined by Assurant Services Canada Inc. or the applicable participating retailer or carrier. Trade-in Value is final and non-negotiable. Availability and selection may vary. While quantities last. No rain checks. Offer is open to Canadian residents only. Offer is valid for a limited time and is subject to change or cancellation at any time without notice. This offer cannot be combined with any other offer unless otherwise specifically agreed to by Samsung in writing or by the participating Canadian authorized carrier or retailer. 

Note:  

1.      Once the Eligible Trade-in Product has been traded in, it cannot be returned to the customer, even if the purchased Galaxy S24FE device has been returned by the customer for any reason including but not limited to buyer’s remorse. Samsung is not responsible for the Eligible Trade-in Product once it would have been provided by the customer in connection with this offer.

2.      Please send us your trade-in device only. Any packaging, whether original or new, and any accessories that you choose to send with your device will be disposed of and cannot be returned to you.

I) Redemption process for purchases made online on https://117.p.syniva.es/ca/:

For the purchase of an eligible Galaxy S24FE device made online at https://117.p.syniva.es/ca/, the verification of the Eligible Trade-in Product will be performed by Assurant Services Canada Inc.

Please Note: In the event that the trade-in value of the Eligible Trade-In Product and trade-in promotional credit (if applicable) exceed the purchase price of your new Samsung device, you will not be eligible to participate in this Trade-In Program and the system will display an error message.

The process is as follows:

1.      Purchase an eligible Galaxy S24FE device online at https://117.p.syniva.es/ca/ during the Offer Period.

2.      Complete the trade-in tool in your online cart by registering and providing all requested information of your Eligible Trade-In Product, including the Serial Number / IMEI of your Eligible Trade-In Product. The trade-in tool will provide an estimated value for the Eligible Trade-in Product. The actual value of the trade-in device is determined by Assurant Services Canada Inc. once the Eligible Trade-in Product is received. Please Note: For purchases made online at https://117.p.syniva.es/ca/, you must apply the trade-in of the Eligible Trade-in Product at cart level using the trade-in tool, prior to checkout.

3.      The trade-in promotional credit (as set out above), as applicable, and the estimated Trade-in Value of Eligible Trade-In Product, will then be applied towards the purchase price (before taxes) of your new Galaxy S24FE device, at the time of checkout.

4.      A prepaid waybill will be sent to your registered email address when your new Galaxy S24FE device is shipped. 

5.      Mail your Eligible Trade-in Product to the address listed on the waybill within 21 calendar days of receiving the waybill.

6.      The Eligible Trade-in Product will be received and assessed by Assurant Services Canada Inc. to determine the final Trade-In Value.

Please note: For trade-in transactions online at Samsung.com/ca if you do not send in your Eligible Trade-In Product within the prescribed time, or if the device condition differs materially from that which you have represented to be accurate using the Trade-In Tool, your trade-in transaction may be subject to a Non-Return Charge, Device Condition Charge, or Rejection of Device Condition Charge, in whole or in part, in accordance with the Trade-In Program Terms and Conditions of Use. See https://117.p.syniva.es/ca/trade-in-program/ for full terms and conditions.

II) Redemption process for purchases made at Samsung Experience Stores in Canada:

The purchase of eligible Galaxy S24FE device and the verification of the Eligible Trade-in Product will occur simultaneously at the point of purchase at a Samsung Experience Store in Canada. The process is as follows:

1.      During the Offer Period, meet with a Samsung Experience Store representative to complete a physical assessment of your Eligible Trade-in Product

2.      Complete the outright purchase of eligible Galaxy S24FE device by October 21st, 2024

3.      The trade-in promotional credit (as set out above), together with the Trade-in Value of the Eligible Trade-in Product, will be applied towards the purchase price (before taxes) of your new Galaxy S24FE device

 

List of Eligible Galaxy S24FE devices:

SKU	Model	Color / Memory	Pricing
SM-S721WZKAXAC	Galaxy S24FE	Graphite / Graphite (ZK) (8 + 128GB)	$919.99
SM-S721WZKEXAC	Galaxy S24FE	Graphite / Graphite (ZK) (8 + 256GB)	$999.99
SM-S721WZAAXAC	Galaxy S24FE	Gray / Gris (ZA) (8 +128GB)	$919.99
SM-S721WZAEXAC	Galaxy S24FE	Gray / Gris (ZA) (8 +256GB)	$999.99
SM-S721WLBAXAC	Galaxy S24FE	Blue / Bleu  (LB) (8 +128GB)	$919.99
SM-S721WLBEXAC	Galaxy S24FE	Blue / Bleu  (LB) (8 +256GB)	$999.99
SM-S721WLGAXAC	Galaxy S24FE	Mint  / Menthe (LG) (8 +128GB)	$919.99
SM-S721WLGEXAC	Galaxy S24FE	Mint  / Menthe (LG) (8 +256GB)	$999.99