Samsung Account

Samsung Canada is updating the setup and registration process for its 2023 Smart TV models. As of May 29th, 2023, Canadian consumers will be prompted during their setup to sign in or create a Samsung Account to access Samsung’s Smart TV features and other network-based smart services.

No, the updated setup and registration process for Samsung Smart TVs applies to 2023 models only activated after May 29th, 2023.

If you choose to skip the Samsung Account step and not sign in, you will not have access to apps, Game Hub, TV Plus, Ambient Mode and other Smart TV functions. You will only have access to over-the-air (OTA) television content (via tuner or antennas) and be able to connect to external input devices such as HDMI, Cable box or Game Console.

Yes, users may sign in or create a Samsung Account later; however, they will be unable to access apps, Game Hub, TV Plus, Ambient Mode and other Smart TV functions until they do so.

With a Samsung Account, users will benefit from a connected and holistic Samsung Smart TV experience. For example, consumers can use the services on Samsung devices across smartphones, wearables, tablets, Smart TVs, soundbars, appliances and other products without having to register for each service separately.

The mandatory Samsung Account registration on 2023 Samsung Smart TVs will come into effect beginning May 29th, 2023.

Canadian consumers with a 2023 Samsung Smart TV activated their TV on or after May 29th, 2023 will be prompted during their setup to sign in or create a Samsung Account.

There is no additional cost to register for a Samsung Account.

The connected Smart TV experience is something most Canadians expect and are already opting to experience. With a Samsung Account, users will benefit from a connected and holistic Samsung Smart TV experience. For example, consumers can use the services on Samsung devices across smartphones, wearables, tablets, Smart TVs, soundbars, appliances and other products without having to register for each service separately.

Yes, with a Samsung Account, Smart TV users have the option to enjoy a personalized viewing experience as content recommendations can be tailored based on consumers’ preferences and habits.

Users can backup, restore, and sync data across multiple devices and more. This will also help if they forget their ID or password. In addition, users will be able to easily access and manage their warranty information.

Canadian consumers with a 2023 Samsung Smart TV will be required to sign in or create a Samsung Account to access apps such as Netflix or Disney+.

Canadian consumers with a 2023 Samsung Smart TV will be required to sign in or create a Samsung Account to access SmartThings.

Canadian consumers with a 2023 Samsung Smart TV will be required to sign in or create a Samsung Account to access a voice assistant.