Use a Digital Key with Samsung Wallet

Digital Keys are supported on devices with Android 13 OS or higher. Compatible models include:

Digital Keys are supported on devices with Android 13 OS or higher. Compatible models include:

Digital Keys are supported on devices with Android 13 OS or higher. Compatible models include:

According to Samsung's Security Policy, a Digital Key can only be used with a single phone and cannot be duplicated or transferred between devices. Additionally, you cannot register and use a Digital Key on more than one phone using the same Samsung account. However, it is possible to share the Digital Key temporarily with others. Please continue reading for more information.

Here are the steps to accept and activate the Digital Key:

• Operating system: Both the car owner and the Share Key recipient must have smartphones running Android 13 OS or higher, along with the latest Digital Key app update.

• Invitation methods: Share invitations may be received via text messages, emails, or messenger apps.

• Authentication: During the Share Key acceptance process, recipients may be required to authenticate or activate the Digital Key.

• Authentication code: Follow the instructions on the car’s navigation screen and enter the authentication code received from the car owner.

• Physical car key: Have the physical car key and follow the navigation screen's instructions.

• Activated Digital Key: Have the activated Digital Key and follow the navigation screen's instructions.

Registering a Digital Key requires a network connection. If you try to register a Digital Key in an area where the network is not running smoothly, the network connection may be unstable, or you may have lost the connection. You must be aware of the area you are registering in.

Digital Keys only allow one primary user to register a key for one car. Other users can use the Key through the Key’s sharing feature.

If you have already registered a Digital Key, you can use it even if you do not have a network connection. But, if you do not have a network connection, you cannot register a new Digital Key.

You can suspend use of your Digital Keys by using SmartThings Find. The service allows you to remotely lock your smartphone. If you delete the data on your smartphone, any registered Digital Keys will be deleted as well.

Check the status of your Digital Key. If the Digital Key is not registered on the car company's server, the car will not start. If you are using a shared key, the car may not start depending on the permissions granted.

The first thing you must do is check if the NFC feature of your Galaxy phone has been activated. If you select Digital Key in Samsung Wallet, you can check the status of your current Digital Keys. If the use of a Digital Key has been stopped, it will not work.

No, they do not work on all car door handles. It is dependent on the model of your car. Also, the location of the door on which you can use your Digital Key will be different. For more information, contact the car manufacturer.

The location of the wireless charging pad to place your phone on when starting the engine varies depending on the car manufacturer. For more information, contact the car manufacturer.

If the security setting is activated in the Additional menu in the Details of the Digital Key, security verification will be confirmed when locking or unlocking your car door. You must confirm your Digital Key with your biometrics data. Then, you must put the phone on the door handle of the car within 1 minute of confirmation.

If the security setting is activated and the phone is turned off, fingerprint recognition will not be possible, and the Digital Key will not be usable.

If your phone has turned off after running out of battery, it can be used within 5 hours. But you must know if the security feature is enabled on the Key's Details screen, the Digital Key cannot be used as it is not possible to run fingerprint recognition.