Connect with Samsung

Thanks for your interest in Samsung. We want to serve you better and improve your experience with our company.

Email the CEO is only available for customers based in Canada.

If you have already been in touch with Samsung through a different contact channel and feel that you require further support, click on one of the buttons below and include your existing Service Order Reference (2xxxxxxxxx) or Samsung Shop Reference (CAXXXX).

Cases are assigned to a Samsung expert who will be in touch with you and discuss a resolution with you.

Email the CEO's office about online orders Email the CEO's office about service

Contact Info

Online Support

There are a number of a different ways of contacting us via Live Chat, Text, Email and more.

Chat Support: 24/7

Please note: If you are unable to access chat, please Click Here
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Call Support

Speak to one of our dedicated team of experts.
Mon-Sun: 9 AM – 9 PM (EST)

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Face to Face Support

Service Centre Locator
to help you find nearest service centre
Click here

Sign Language Support

ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
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Printers Support

For technical support for printers
Click here