Battery Decline
Normally, signs of battery decline include drastic decreases in battery life and unexpected shutdowns.
Learn about unexpected device shutdowns.
- Temporal Shutdown due to Usage Environment
An extremely cold environment may cause a greater drop in voltage.
In this case, the device might shut down temporarily to preserve its components.
This can occur in cold winter temperatures, and the frequency may increase depending on the level of deterioration.
With high-performance apps like gaming and camera apps, you may experience a drop in performance and slow response time.
When to Seek a Battery Check-up
If you are frequently experiencing unexpected shutdowns, noticeable decreases in battery life, or any other battery-related issues, visit the nearest service center to have your device checked.
We may notify you through a device pop-up message, that your battery requires a check-up.
Easy-to-use Battery Self-Diagnosis
Safer and
More Convenient
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