Samsung AirDresser - Cannot connect to SmartThings (DF60R8200DG)

During setup, up to three different passwords may be necessary, depending on your setup path. Don't get them confused!

• The first password you might need is the one for your Samsung Account. Some mobile devices will remember this password for you, if you have ever previously added the account to your mobile device.

• The main password of course is the password for your home's network.

The most common reason for setup to fail is that the network's password was not entered correctly. Try the following:

• Always enable the show password setting. Even if you have the right password, this helps confirm that it's being entered correctly.

• To double-check your password, use it to connect any other Wi-Fi device (like the mobile device you're using for setup) to the same network. If the device already has the password, have the device forget it so you can enter it in again. If you are able to connect to the network after entering the password, then you know you have the right password.

In most cases, the default settings for home networks are fine. However, if the network settings have been adjusted, or the router that you are using is very old, confirm that they meet the requirements of the device.

If assistance with configuring network settings is needed, contact your internet service provider if they provided the router, or the manufacturer of the router if it was bought separately.

On your mobile device, connect to the network, and then hold the mobile device next to the device you are connecting and check the signal strength. If it is only 1 or 2 bars, the signal may be too weak for the device to connect to.

To fix this, move the router and device closer to each other, or use other technology to increase the router's signal strength, like a repeater.

Disconnect all other Wi-Fi devices from the network and then try to connect the device.

If this does the trick when none of the previous steps worked, it means you have more devices connected than your router can handle and you may need to upgrade your router or connect fewer devices.

Step 1 - Unplug every network-related device (such as router, modem, etc), and the device you're trying to connect.

Step 2 - Beginning at the wall the internet signal comes from, plug in the first device and allow it to finish booting up.

Step 3 - Creating a path between the internet signal and the device you're trying to connect, plug in the next device in the path and allow it to finish booting up. Repeat until all devices in the path are powered back on, including the device.

Step 4 - Try connecting to the network again.

One method to help figure out what might be causing the issue is to try connecting to a different network than the one you've been trying to connect to.

If the device can connect to networks without using SmartThings, and your mobile device can perform as a hotspot, create a hotspot and try to connect the device to it.