Understanding the meaning of error codes on your Samsung dishwasher

Last Update date : Apr 16. 2024
Display of an error code on a Samsung dishwasher's control panel

Encountering an error code on your Samsung dishwasher can be frustrating. This guide offers a comprehensive list of Samsung dishwasher error codes, helping you understand the issues and suggesting steps for resolution. Many errors can be addressed with simple troubleshooting, potentially saving you a service call.

Note: This information is specific to Samsung dishwashers sold in Canada.

For Samsung dishwashers equipped with a control screen, its placement varies between two locations: either on the dishwasher's door or at the top edge of the door. It's important to note that not all models feature a display screen. Some models utilize basic LED lights for operation indicators. For those models, we've prepared a dedicated guide to help you interpret the meaning of LED lights on your Samsung dishwasher's control panel.

Control screen on the door

Some Samsung dishwashers with an LCD screen typically position this feature prominently on the upper portion of the appliance's door, adjacent to the handle.

An example of a control screen located on the door of a Samsung dishwasher An example of a control screen located on the door of a Samsung dishwasher

Control screen at the top of the door

Alternatively, some other Samsung dishwashers place the control screen on the top edge of the door, necessitating a slight opening of the door to view.

An example of a control screen located at the top of the door on a Samsung dishwasher An example of a control screen located at the top of the door on a Samsung dishwasher

Clogged filter error

1E or IE (on Waterwall models)

Clogged filter error Clogged filter error
  • Issue: Water not passing through the filter.

  • Solution: Clean the fine filter. Refer to the user manual for guidance. If the issue persists, contact our Service Centre.

Pump operation error

3C

Pump operation error Pump operation error
  • Issue: Pump failure.

  • Solution: Restart the dishwasher. If the error reoccurs, contact our Service Centre to seek professional help.

High temperature water supply error

3E

High temperature water supply error High temperature water supply error
  • Issue: Excessively hot water supply.

  • Solution: Ensure water temperature is below 176°F. If the issue continues, contact our Service Centre.

Water supply error

4C or 4E

Water supply error Water supply error

Drain error

5C, SC, 5E, SE

Drain error Drain error

Waterwall reflector error

7E

Waterwall reflector error Waterwall reflector error

Low water level error

9E

Low water level error Low water level error
  • Issue: Insufficient water in the dishwasher.

  • Solution: Empty the dishwasher and start a normal cycle. If the issue persists, power off and contact our Service Centre.

Access Point mode

AP

Access Point mode Access Point mode
  • Issue: Dishwasher in Access Point mode for mobile connection.

  • Solution: Restart the dishwasher if not connecting to a device.

Button error

bE, 6E

Button error Button error
  • Issue: Stuck button detected.

  • Solution: Check and press each button. Contact our Service Centre if the issue continues.

Communication error

CE

Communication error Communication error
  • Issue: Control panel communication failure.

  • Solution: Restart the dishwasher. If unsuccessful, contact our Service Centre to seek professional assistance.

High temperature heater error

HC, 1E, IE (on rotary models)

High temperature heater error High temperature heater error
  • Issue: Overheating inside the dishwasher.

  • Solution: Power cycle the appliance and run a normal cycle. If recurring, contact our Service Centre to request service.

Heater error

HE

Heater error Heater error
  • Issue: Incorrect temperature detection.

  • Solution: Run a normal cycle after emptying the dishwasher. Contact our Service Centre if unresolved.

Leakage error

LC, LE

Leakage error Leakage error
  • Issue: Moisture detection (all models) or blocked water reflector (Waterwall models).

  • Solution: Address any leaks, ensure no overfilling of detergent, and check the garbage disposal cap. Contact our Service Centre for persistent errors.

Over-level water error

OC, 0C, oE

Over-level water error Over-level water error
  • Issue: Excessive water, often linked to drainage problems.

  • Solution: Inspect and clean drain connections, hose, filter, and sump.

Zone wash error

PC

Zone wash error Zone wash error
  • Issue: Malfunction in the Zone Wash function.

  • Solution: Restart the dishwasher. If the error persists, contact our Service Centre to seek assistance.

Half load function error

PE

Half load function error Half load function error
  • Issue: Half load function not operating correctly.

  • Solution: Run a half load cycle after emptying the dishwasher. Contact our Service Centre if the issue continues.

Temperature sensor error

tE

Temperature sensor error Temperature sensor error
  • Issue: Inaccurate temperature readings.

  • Solution: Run a normal cycle after emptying the dishwasher. If the error persists, turn off power and contact our Service Centre to seek assistance.

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