Galaxy Note10 - Error messages in DeX (SM-N970W, SM-N975W & SM-N976W)

This message appears when an app has been programmed to allow only touch controls or multi-touch controls. Although we are encouraging app developers to include keyboard and mouse input, this input might not be available immediately. Undock the phone and switch to phone mode or Screen Mirroring mode to use the touch screen control.

This message appears when an app doesn't support multi window display. The app developer would need to add support for multi window display for it to function properly in Samsung DeX. We are currently working with app developers to ensure that more apps can be optimized for Samsung DeX in the future.

This message appears when an app can't be run on Samsung DeX. The app developer would need to add support for Samsung DeX to prevent force stops and errors. We are currently working with app developers to ensure that more apps can be optimized for Samsung DeX in the future.

This message appears when a third-party launcher is being launched. Third party launchers are not compatible with Samsung DeX.

This message appears when switching to Samsung DeX mode. Third-party apps may close, however, apps pre-loaded on the phone will continue to run in the background. The purpose of the message is a reminder to save work prior to switching.

This message appears when the display does not support full HD. This may cause Samsung DeX to display incorrectly. For an optimal experience, use a Full HD display with HDMI capabilities.

This message appears when the phone has less than 400MB of free RAM remaining or has reached the set limit for free RAM. From the DeX Home screen, select Settings > Device maintenance > Memory. Select CLEAN NOW to stop background apps from running.