Guide to navigating the Samsung Members app

Here is what you will find on that page:

• Benefits: Check out deals, services, and other benefits that are available to you as a Samsung customer.

• Editor's picks: Read featured articles that have been written and chosen by Samsung's editorial team.

• News and tips: Read fun and useful lifestyle articles to get the most out of your Galaxy phone and other Samsung products.

• Galaxy shop: Get redirected to Samsung's website, so you can browse and purchase our latest gadgets!

To get started, open the Samsung Members app, and then tap the Community tab. Here you can swipe through a list of forum topics. Tap a topic to view the thread - if you would like to post a reply, tap the text field, enter a message, and then tap Post.

If you are looking for a particular topic, you can search for it using the Search icon at the top right. If you want to find something even more specific, use the filtering options to sort through the search results.

Tap the Pencil icon to post a new topic, and then select a board to post to (Phones, TVs, etc.). Next, enter a title and message for your post. You can also insert an image. When you are done, tap Post.

You can choose from the following:

• Diagnostics: Perform diagnostic tests on different features and components on your phone.

• Solutions: Get answers to all your questions about your device. To learn more about your device, select one of the trending articles or tap Browse to search articles by topic, such as Audio & Sound or Data & Backup.

• Quick help: Chat with live experts through text or remote support.

• Send feedback: Report problems so they can be fixed. Suggestions and comments are also welcomed.

• Samsung Care+: Sign up for Samsung Care+ if you have not already.

• Other ways to get help: Use other ways to get in contact with support or get service.