Protect your Galaxy device from paint damage by third-party products

Last Update date : Sep 06. 2024

Samsung ensures that all devices and accessories are rigorously tested and meet our highest standards for safety and functionality before they reach the public. Using Samsung-approved accessories guarantees that your device functions optimally and remains in excellent condition. However, third-party products that have not undergone Samsung's comprehensive testing may pose risks, such as causing paint to peel from your device. To maintain the integrity and performance of your Galaxy device, we recommend sticking to accessories that are tested and approved by Samsung.

A Galaxy phone and tablet connected to an original charger.

Paint damage from improperly grounded third-party chargers

Using a high-speed third-party charger that isn't properly grounded can lead to leakage currents that deteriorate the anodization (a protective and aesthetic finish on metal surfaces) of your Galaxy device. This may result in the delamination of the paint. To ensure the longevity and appearance of your device, we strongly recommend using only official Samsung chargers, which are specifically designed to prevent such issues.

A diagram explaining how leakage current flows from a phone to a person's body.

Using EMS massagers with Galaxy devices

When using an Electrical Muscle Stimulation (EMS) massager powered through your Galaxy device, as depicted in the accompanying illustration, there is a risk of paint peeling. This issue arises because the leakage current from the massager may interfere with the anodization (a protective coating on your phone's metal surface). To prevent any damage, we advise keeping your Galaxy device away from direct contact with your body during the use of EMS massagers.

Holding a phone while using a low-frequency massage device.

Precautions when using third-party chargers

While third-party chargers from reputable manufacturers may be compatible with your Galaxy device, it's essential to exercise caution. Many chargers available on the market fail to meet necessary safety standards and could potentially corrode your device's metal components due to electrical current leakage. To ensure the safety and longevity of your Galaxy device, we strongly recommend using only authentic Samsung chargers. These are specifically designed and tested to operate seamlessly and safely with your model.

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