Tips to caring for the Galaxy Z Fold3 5G or Galaxy Z Flip3 5G
Here are some tips on how to keep your Galaxy Z Fold3 5G and Galaxy Z Flip3 5G smartphones in good condition:
Since it is produced using foldable glass substance, it needs some extra care and maintenance to perform at its best. Follow the important tips outlined below and your foldable phone will continue looking and performing great.
It is not recommended to apply pressure on the main screen or press the front camera lens with a hard or sharp object, such as a pen or fingernails. Please be aware that excessive pressure or force on the screen while using a tool may result in scratches or damages.
- When using a Galaxy Z Fold3 5G, only use the Galaxy S Pen Pro or Galaxy S Pen Fold Edition. Stylus pens not designed for Galaxy Z Fold3 5G may damage the display. For Galaxy Z Fold3 5G, we recommend that you use the S Pen Fold Edition that is designed exclusively for Galaxy Z Fold3 5G.
Cards, coins, keys and other foreign objects between the screen may cause screen damage when closing.
Foreign objects between the screen may scratch or puncture the screen. We recommend that you fold the smartphone before putting it in or storing it. Be sure not to store the smartphone unfolded as there is a chance that another object could scratch or puncture the screen. Also, using an object or your finger to open the screen may cause damage to the screen. We recommend that you open the smartphone by touching the sides of the smartphone.
Note:
- Credit cards, bankbooks, security cards, entrance or parking lot passes and other objects with magnetic components can become damaged or disabled. Medical devices, such as pacemakers or implanted cardioverter defibrillators, can also be affected. Please keep a safe distance from your device at all times.
- The Galaxy Z Fold3 5G and Z Flip3 5G support IPX8 rated water-resistant. However, care must be taken to maintain the water-resistance of your smartphone and to prevent the damage to your smartphone. In addition, these devices are not dust-resistant. Exposure to small particles, such as sand, may cause damage to the smartphone, such as scratches or dents on the screen.
- IPX8 is based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use.
- Placing film, stickers, or other adhesive materials on the screen may damage the screen. Keep the original protection film and we recommend that you use a Samsung-approved protection film.
The smartphone has a built-in wireless charging coil. You can charge the battery using a wireless charger. The performance and efficiency of wireless charging can be influenced by the smartphone case you are using. For smooth charging, we recommend that you use an authentic case and authentic wireless charger. Also, placing your smartphone onto the charger in the proper position ensures no overheating and smooth charging.
Galaxy Z Fold3 5G
Galaxy Z Flip3 5G
Note:
- Wireless chargers sold separately.
- When the wireless charging coil inside your smartphone is not in position with the charging coil inside the charger, the indicator light will not light up. When your smartphone is properly charging, the indicator light will turn red, then eventually green when fully charged.
- When charging wirelessly, please ensure that no metallic or magnetic foreign objects get in between an authentic smartphone case and authentic wireless charger. If your smartphone is carrying such an object, such as credit cards, bankbooks, security or entrance cards, keys, or key rings, it may result in damage to the object or the smartphone may not charge properly.
Is Samsung Pay causing a problem with the card or NFC reader? Here are some tips for you to use when using Samsung Pay, depending on your smartphone. For Galaxy Z Fold3 5G, we recommend that you use the smartphone closed for Samsung Pay. For the Galaxy Z Flip3 5G, the smartphone reads Samsung Pay at the bottom, so tag the smartphone backside on the card or NFC reader.
For more information on Samsung Pay, please click here.
Galaxy Z Fold3 5G
Galaxy Z Flip3 5G
Note:
- For Galaxy Z Flip 1 models, you cannot use Samsung Pay when your smartphone is folded.
- In order to use Samsung Pay on the foldable phones (Galaxy Z Fold and Galaxy Z Flip series), you need to install Samsung Pay on the products first. Please connect your devices to a strong internet connection, either via your Mobile Data or Wi-Fi connections during the setup process.
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