Troubleshooting S Pen connection issues
The S Pen is a special stylus that is exclusive to the Galaxy series and designed to help you enjoy your Samsung devices to the fullest. It is integrated into the device so you are always free to create, sketch, design or take notes while out and about. At times you may notice that your S Pen is lagging or keeps losing the connection with your device. Here is how to solve connection issues that could prevent your S Pen from running smoothly.
How to reestablish connection with your S Pen
If your S Pen is not connecting to your Galaxy device, first ensure you are using the correct S Pen model. S Pens vary by device and are not interchangeable, which means they may not function on unsupported devices.
Next, follow these steps to attempt reconnecting your S Pen:
Step 1. On the Home screen, swipe down on the notification panel.
Step 2. Tap the notification for S Pen connection.
Step 3. Reinsert the S Pen as instructed on screen.
Step 4. Wait for the confirmation message on your phone.
How to reset your S Pen's connection
If you continue to experience connectivity issues with your S Pen, resetting it may be the best course of action. After resetting, reconnect the S Pen to your Galaxy phone.
Step 1. From the Home screen go to Settings.
Step 2. Scroll down and select Advanced features.
Step 3. Select S Pen.
Step 4. Select Air actions.
Step 5. Tap the More options icon.
Step 6. Tap Reset S Pen.
If you still have connection issues after resetting your S Pen, restart your phone or tablet. Restarting a device may fix any issues and help the S Pen connect again.
Please note:
- Exposure to magnetic or metal objects, as well as some third-party covers and screen protectors may cause issues with the S Pen. Make sure your screen covers or screen protectors are clean, in good condition and Samsung approved.
- If you still experience issues in your S Pen after trying these steps, contact Samsung Support.
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