Galaxy Buds2 Pro

Others WE CARE, we are here for you

If you need service support for your Samsung products, we will arrange a convenient and safe pick-up service solution at your home. Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932272) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery.

Hardware Find the serial numbers of your Galaxy Buds

You can find the Galaxy Buds serial numbers via the Galaxy Wearable app installed on the phone connected to your earbuds, or on a sticker on the box. Please read this guide for more details.

Others Connect your Samsung smartwatch to a phone

You can connect your smartwatch to your compatible phone using the Galaxy Wearable app, so you can access all of your watch fun and useful features. You can even automatically sync data between the two of them.

Others Set up your Samsung smartwatch without a phone

To access all its fun and useful features, youll want to connect your smartwatch to your phone. But if you have no phone, its no problem! You can still use your watch when its solo.

Backup & Restore Perform a reset on your Samsung smartwatch

This article will show you how to reset Samsung Galaxy, Gear, and Active model smartwatches. This will remove all personal data and restore all default settings.

Samsung Apps Install the Galaxy Wearable app to manage your Galaxy Buds

Get the Galaxy Wearable app on your phone to not only pair and control your earbuds, but to also check for software updates for your earbuds.

Call & Contacts Make and answer calls on your Samsung smartwatch

You can make and answer calls using your Samsung smartwatch! Just make sure your watch is connected via Bluetooth or a mobile network.

Others How to register a Samsung product with your Samsung account

Learn how to effortlessly register your Samsung products using your Samsung account. This comprehensive guide covers everything from finding your device's model and IMEI numbers to manual and app-based registration methods. Follow our step-by-step instructions for easy registration, available for Samsung devices in Canada. Discover troubleshooting tips and make the most of your Samsung ecosystem.

Others Monitor your heart rate and blood pressure with the Galaxy Watch series

Learn how to use your Galaxy Watch to check your blood pressure.

Hardware Tips to help you identify genuine Galaxy Buds

This guide will help you decipher if your earbuds are truly Samsung made or if they are from an unauthorised third-party.

Hardware Discover what phones are compatible with your Samsung smartwatch

Explore the comprehensive guide to pairing your Samsung smartwatch with Android and iOS devices. Discover compatible models, including the Galaxy Watch series, and learn how to enhance connectivity with the Galaxy Wearable app. Perfect for Galaxy S24 users and beyond, this article ensures your smartwatch setup is seamless.

Samsung Apps Use the Samsung Find app to locate a lost Samsung device

Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.

Power Galaxy Buds charging tips and precautions

Make sure you take care of your Samsung earbuds by charging them correctly, so they can last through the entire day. We have highlighted some charging tips and precautions that can help you get the best battery life, whether you are rocking out at the gym, running errands, or at home.

Others How to clean your Galaxy buds

Enhance your listening experience with clean and well-maintained Samsung Galaxy Buds. Our comprehensive guide provides step-by-step instructions to keep your earbuds pristine and ensure top-notch audio quality. Learn how to clean and care for various Galaxy Buds models and troubleshoot common issues for uninterrupted music enjoyment.

Software Upgrade Update software and apps on your Samsung smartwatch

You can easily update the software and apps on your Samsung smart watch with your Galaxy phone or iPhone – or with no phone at all! Keep reading to learn how.

Power Galaxy Buds do not turn on or charge

If one or both of your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a non-Samsung approved charger may cause charging malfunctions; it is also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds.

Others Galaxy Buds do not recognize your touch

There are a few reasons why your Galaxy Buds may not recognize your touch when you are performing touchpad commands. For example, the touchpads may have been accidentally locked or you may not be wearing the earbuds correctly. You can unlock the touchpads in the Galaxy Wearable app, review how to properly wear your Galaxy Buds, and check for software updates.

Others Find the best fit for your ears with the Galaxy Earbud fit test

FAQ for Samsung Mobile. Find more about the best fit for your ears with the Galaxy Earbud fit test with Samsung Support.

Multimedia Play and control music on your Samsung watch

Learn how to transfer music to your Samsung smartwatch. You can play it from the music player on your watch, or you can stream Spotify all on your wrist.

Others Switch connection between paired devices with Galaxy Wearable

If you have more than one device connected to the Galaxy Wearable app, you can switch between them! The app will remember if you have paired a device to it before.

Samsung Apps Set up and use the SmartThings app with WearOS

The SmartThings app is compatible with your Galaxy Watch4! You will be able to view your locations, activate scenes, and turn on devices right from your watch.

Others How to connect a Galaxy Watch to a smartphone

FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.

Others How to connect Galaxy Buds to other devices

Learn how to pair your Galaxy Buds with other devices.

Others How to charge my Galaxy Buds

FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.

Others How to manage tiles on your Galaxy Watch

FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.

Others How can I take a screenshot on my Galaxy Watch?

FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.

Settings How do I change the display name of my Galaxy Buds?

FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.

Others How do I customize the watch face on my Galaxy Watch?

FAQ for Mobile Devices. Find more about How do I customize the watch face on my Galaxy Watch with Samsung Support.

Others How to use the Galaxy Watch

FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.

Others What is the Galaxy Buds 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.

Others Detailed comparison of the Samsung Galaxy Buds2, Galaxy Buds Pro and Galaxy Buds Live

Samsung offers three versions of Galaxy Buds with different features depending on your needs. Knowing these features in detail will help you make the right decision.

Others How do I update my Galaxy Buds software?

FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.

Samsung Apps Find your Galaxy Watch or Galaxy Buds using Galaxy Wearable

If you do not know where you left your Galaxy Watch or Buds, you can find them easily thanks to one of the most useful features of the Galaxy Wearable app.

Others What is the Galaxy Buds2 Pro 360 audio feature?

FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.

Others Safety precautions when using a Galaxy device

FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.

Others How to customize the Home key settings on my Samsung Galaxy Watch

FAQ for Samsung Mobile. Find more about how to customize the Home key settings on my Samsung Galaxy Watch with Samsung Support.

Others How to use the touch command of Samsung Galaxy Buds

Learn how to set up and use touch commands on the Samsung Galaxy Buds2 series.

Others Galaxy Watch Water Resistance

FAQ for Mobile Devices. Find more about Galaxy Watch Water Resistance with Samsung Support.

Others How to use Galaxy Wearable Self Diagnostics

FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.

Hardware Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series

Unlock the full potential of your Galaxy Watch Series D-Buckle Sport band with expert tips and techniques. Learn how to adjust, maintain, and customise your watch band for a personalised and stylish experience. Enhance your Galaxy Watch with this versatile accessory, designed to complement your fashion and elevate your smartwatch game.

Others Measure your body composition with the Galaxy Watch series

You can measure your body composition using the BIA (Bioelectrical Impedance Analysis) sensor on your Galaxy Watch.

Others Galaxy Watch Compass app user guide

Knowing how to use your Galaxy Watch's compass will help you get where you need to go when you're not quite sure where to turn.

Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series

If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.

Others How to clean your Samsung Galaxy device

Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.

Others How to properly clean and wear your Samsung smartwatch

Ensure a comfortable and irritation-free experience with your Samsung smartwatch. Learn how to clean it, keep it dry, and wear it properly in our comprehensive guide.

Others How to troubleshoot Galaxy Buds FE connectivity issues

Use this troubleshooting guide to find simple solutions to various issues that may arise while using Galaxy Buds FE.

Battery Tips to help improve battery life on your Samsung Galaxy Watch

Discover comprehensive solutions to enhance your Samsung Galaxy Watch's battery life. From updating apps, managing health trackers, and optimizing notification settings to performing a watch reset – find step-by-step guidelines to keep your watch running longer.

Others How to correctly wear and maintain your Galaxy Watch/Fit

Ensure that your Galaxy Watch/Fit stays in good condition by following this guide to wearing and maintaining your device properly.

Others Discovering Galaxy Buds materials and usage

Explore the intricate details of Galaxy Buds in our comprehensive guide. Learn about the materials used in their construction, understand usage guidelines, and discover tips for proper maintenance and care. Ideal for users sensitive to specific materials or anyone interested in the technical aspects of Galaxy Buds.

Others How to change the Ear Tips on your Galaxy Buds

Learn how to easily replace your Galaxy Earbud Tips with our comprehensive guide.

Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts

Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.

Samsung Apps Features of the Samsung Find app

Discover the various features of the Samsung Find app.

Settings Use silent modes on your Samsung Galaxy Watch

Discover how to use the different silent modes on your Galaxy watch.

Samsung Apps View your step count in Samsung Health

Learn to use Galaxy devices to track your step count in the Samsung Health app.

Battery Additional information about wireless charging and wireless power sharing on your Samsung Galaxy Watch Ultra and Galaxy Watch7

Discover how the design changes on the Galaxy Watch7 or Galaxy Watch Ultra series alter the device’s ability to charge wirelessly.

Samsung Apps Use Samsung Health sleep monitoring on your Samsung Galaxy Watch and Fit

Learn how to use the sleep monitoring feature on the Samsung Health app and get a better night’s sleep.

Software Upgrade How to update software and apps on your Samsung Galaxy Watch

Learn how to update your Samsung Galaxy watch’s software and apps.

Others What to do when a Samsung Galaxy Watch app crashes, freezes, or won’t respond

Learn what to do when an app on your Samsung Watch crashes, freezes, or won’t respond.

Audio Solutions for static noise with the Samsung Galaxy Buds

Learn what to do when your Galaxy Buds have static noise.

Others How to pair a Galaxy Watch with your Samsung Galaxy device

Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.

Settings Streamline notifications between your Samsung Galaxy phone and Galaxy Watch

Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.

Others Exploring touch navigation on your Galaxy Watch

Use this guide to troubleshoot touch screen issues, restore screen responsiveness, or reset your Galaxy Watch.

Battery How to charge a Samsung Galaxy Watch with or without a charger

Learn about different charging methods and battery saving features available on your Galaxy Watch.

Others Use the Wireless power sharing feature on your Galaxy device

Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.

Others Combining Galaxy Ring and Galaxy Watch for health tracking

Discover the benefits of combining the Samsung Galaxy Ring and Galaxy Watch for enhanced health tracking. Learn how these devices work together to monitor your heart rate, sleep, and more, ensuring continuous health data synchronization with the Samsung Health app. Maximize your health monitoring with our guide on using these innovative wearables effectively.

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