Due to the on-going Canada Post strike, some orders may be delayed. Please note that Samsung Canada is unable to ship orders to communities serviced only by Canada Post.
Due to the on-going Canada Post strike, some orders may be delayed. Please note that Samsung Canada is unable to ship orders to communities serviced only by Canada Post.
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  • Support Alert
    Slide-in Electric Range Recall

    The affected slide-in electric range models were sold in Canada, from 2013 to 2024.

    Home Appliance

    Sep 04, 2024

  • Support Alert
    Access your Samsung Account after One UI 6.1 Software Update

    Troubleshoot Samsung account login after One UI 6.1 Software Update

    Mobile Devices/Apps & Services

    Apr 12, 2024

  • Support Alert
    Samsung Wallet will be no longer be available on Android OS 9 (Pie)

    Please be aware that the Samsung Wallet application will no longer be supported on devices running Android 9.0 (Pie) or older as of March 15th, 2024.

    Mobile Devices

    Feb 16, 2024

  • Support News
    How One UI 6.0 displays internal storage capacity

    How One UI 6.0 displays internal storage capacity

    Mobile Devices

    Nov 27, 2023

  • Support News
    One UI 5 upgrade with Android 13

    One UI 5 upgrade with Android 13 update for our Galaxy customers.

    Mobile Devices

    Nov 21, 2022

  • Support Alert
    One UI 3 upgrade with Android 11

    One UI 3 upgrade with Android 11 - Schedule & major changing points

    Mobile Devices

    May 20, 2021

  • Support News
    Pick-Up Service Available

    Mobile Pick-Up Repair Service

    Mobile Devices

    Mar 27, 2020

  • Support Alert
    Precautions when charging your Smartphone

    Precautions when charging your Smartphone

    Mobile Devices

    May 11, 2017

  • Support News
    Samsung Galaxy Ring materials and wearing precautions

    Samsung Galaxy Ring materials and wearing precautions

    Mobile Devices

    Oct 16, 2024

  • Support Alert
    Electric Knob covers and locks Recall

    Slide-in Electric Knob covers and locks

    Home Appliance

    Sep 30, 2024

  • Support Alert
    End of MirrorLink Service Support

    As of June 1, 2020 MirrorLink Service Support for Samsung devices will no longer be available.

    Mobile Devices

    Apr 30, 2020

  • Support Alert
    S Voice Service

    S Voice Service

    Mobile Devices

    Mar 10, 2020

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