Unlock the full potential of the Smart Hub by setting up a Samsung Account on your Samsung Smart TV

Last Update date : May 29. 2024
A Samsung Smart TV displaying the Welcome, Start your Smart Hub! screen

Starting with 2023 Samsung Smart TVs and Smart Monitors, a Samsung Account registration is required to use Smart Hub apps, services, and functions. If you skipped the Samsung Smart Hub Terms and Conditions, Privacy Notice, and Samsung Account log in when setting up your Samsung Smart TV for the first time, your TV will not be able to use Smart Hub apps and services. This includes apps such as Netflix and YouTube, as well as Samsung services such as Samsung Health. Your TV will only be able to use over-the-air (OTA) content, external input devices such as HDMI, cable boxes, or gaming consoles, and antenna tuners. To resolve this issue, you must log in to your Samsung Account on your Smart TV then agree to the Smart Hub Terms and Conditions and Privacy Notice.

Note: The Smart Hub features and images shown may differ from your devices depending on the model or geographical area.

Different shows and options displayed on the Home screen of a Samsung Smart TV

When you log in to your Samsung Account, you can enjoy various services and features, such as:

  • Watching movies or dramas using TV apps
  • Watching various channels such as news and entertainment on Samsung TV Plus
  • Content recommendations tailored to your preferences
  • Controlling devices with the SmartThings app
  • Using Samsung services such as the App store and software updates, as well as Gaming Hub, TV Plus, and Ambient Mode
  • Downloading hundreds of free apps and receiving automatic updates from the App store
  • Searching for content with Bixby voice commands
  • Connectivity across Samsung devices, such as phones, watches, earbuds, tablets, TVs, soundbars, and appliances

Note: Some features and services may vary depending on the device, model, and country.

You can sign in to an existing Samsung Account during the TV’s initial setup, or follow the prompts to register for a new Samsung Account on a separate device. If you skipped your Samsung Account registration during the initial setup by selecting Later on the Samsung Account registration step, you can register your Samsung Account on the Smart Hub Home once the TV has been set up.

1 To begin, navigate to the Smart Hub Home, and then select Set Up Now.
A Samsung Smart TV displaying the Welcome, Start your Smart Hub! screen
2 After launching the Camera app on your smart device, scan the QR code on the Samsung Account screen to sign in to your Samsung Account. Or, you can create a new Samsung Account if desired by following the steps on your smart device.
A Samsung account QR code on a Samsung Smart TV, next to the same QR code on a Galaxy phone
  • If you have a Galaxy phone and your phone is already logged in to your Samsung Account, you can easily log in to your TV using the same Samsung Account as your phone.
  • If your Galaxy phone is not logged in to your Samsung Account, you can scan the QR code with your phone and log in to your account. This account can then be used to log in to your TV.
  • Even if you don’t have a Galaxy phone, you can scan the QR code with your smart device and create a Samsung Account. This account can then be used to log in to your TV.

Note: If you skipped the network setup during the initial setup, you can register your Samsung account after setting up the network.

3 Follow the on-screen instructions on your smartphone to either sign in to your Samsung Account or create a new Samsung Account.
A Samsung account QR code on a Samsung Smart TV, next to the Samsung Account login screen on a Galaxy phone

Notes:

  • The minimum age requirement for registering a Samsung Account in Canada is 13 years of age.
4 Once you have signed in to your Samsung Account on your Smart TV, agree to the Smart Hub Terms and Conditions and Privacy Notice, and then select OK. Please complete the remaining setup steps.
A Samsung Smart TV is displaying the Samsung Account’s Samsung User screen
5 Once the setup is complete, you can use the TV’s Smart Hub apps and services.
A Samsung Smart TV is displaying the Smart Hub Home screen

If you have a Samsung Account but did not connect it to your Smart TV during the initial setup process, you can also sign in from your TV screen at a later point in time using the remote control.

1 To begin, navigate to the Smart Hub Home, and then select Set Up Now.
A Samsung Smart TV displaying the Welcome, Start your Smart Hub! screen
2 Agree to the Smart Hub Terms and Conditions and Privacy Notice, and then select OK.
3 Select Remote Control.
Different options to sign in to a Samsung account are displayed on a Samsung Smart TV

Note: Please read the paragraph above to learn how to sign in or create a Samsung Account using a mobile device. If you skipped the network setup during the initial setup, you can register your Samsung Account after setting up the network.

4 Enter your Samsung Account credentials.
The Sign In With Your Remote Control is displayed on a Samsung Smart TV next to a hand holding a TV remote
5 Next, proceed with two-step verification. To verify your identity, select Send Code to deliver a verification code to your chosen recovery device.
6 Then, enter the code you receive. Select Verify.

Note: Your Samsung Account provides added security with two-step verification. You can modify or add a phone number on the Samsung Account website.

7 Once you have signed in to your Samsung Account, please complete the remaining setup steps.
A Samsung Smart TV is displaying the Samsung Account’s Samsung User screen
8 Once the setup is complete, you can use the TV’s Smart Hub apps and services.
A Samsung Smart TV is displaying the Smart Hub Home screen

Click Here

Need More Support?

Chat With Us. Service & Support Available 24/7.

Thank you for your feedback!

The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you