Terms and Conditions :

Some conditions apply. Offer valid from March 13, 2025 to April 9, 2025 (the “Offer Period”). Offer available at samsung.com/ca and through the Samsung Shop App.

Some conditions apply. Offer valid from May 24June 3, 2024 to June 630, 2024 (the “Offer Period”). Offer available at the Samsung Shop App, and online at 117.p.syniva.es/ca.

Complete the purchase of any  Samsung Branded refrigerator, range, dishwasher, washer, dryer, Laundry Hub, Laundry Combo, wall oven, cooktop, and range hood (each an “Eligible Samsung Product”) and complete the trade-in of your old appliance (“Eligible Trade-In Product”) to unlock the following discounts of the regular pre-tax price of a single Eligible Samsung Product: Complete one of the following during the Offer Period:

-          $75 (before tax) if you purchase any Eligible Samsung Product(s) at or above $600 before tax.

-          $150 (before tax) if you purchase any Eligible Samsung Product(s) at or above $1,200 and below $2,000 before tax.

-          $300 (before tax) if you purchase any Eligible Samsung Product(s) at or above $2,000 and below $3,000 before tax.

-          $500 (before tax) if you purchase any Eligible Samsung Product(s) at or above $3,000 before tax.

This offer is limited to one (1) trade-in TV Eligible Trade-In Product per Eligible Samsung TVProduct  purchased as defined above. All trade-ins of Eligible Trade-in Products are subject to the Terms and Conditions of Use, included herein as Appendix “A”. In order for the trade-in TV to be eligible for this offer (“Eligible Trade-In TV”) it must satisfy any one of the below conditions:

If the trade-in TV is a flat panel TV it must be minimum of 55 inch in size and can be any make, any model, any manufacturer, any brand and any condition provided that it is owned by the customer; OR

If the trade-in TV is a CRT (Cathode Ray Tube) TV it can be any make, any model, any manufacturer, any brand, any size and any condition provided that it is owned by the customer.

While quantities last. No rain checks. Offer is open to Canadian residents only. Offer has no cash value. Two or more Eligible Trade-In TVs Products cannot be combined towards a higher instant rebate. Cannot be combined with any other offers or promotions except where expressly permitted. Offer may be cancelled or changed without notice.

If you return your Eligible Samsung TV Product mentioned above, you will no longer be entitled to the Trade in Rebate, and you will only be refunded the amount paid at the time of purchase. If you return your Eligible Samsung TVProduct, your Eligible Trade-In TV Product cannot be returned to you. All product(s) that are eligible for return will be subject to a restocking fee equal to 10% of the purchase price of the product(s), plus applicable tax, and delivery fees if charged will be nonrefundable.

© 2025 Samsung Electronics Canada Inc. All rights reserved. Samsung is a registered trademark of Samsung Electronics Co., Ltd. used with permission.

APPENDIX “A”

TERMS AND CONDITIONS OF USE (“TERMS AND CONDITIONS OF USE”) FOR PARTICIPATION IN THE SAMSUNG TV, MONITOR, AND HOME APPLIANCE TRADE-UP PROGRAM ON SAMSUNG.COM/CA (“PROGRAM”)

1.      INTENDED AUDIENCE USE: The purpose of this Program is to provide to you with a promotional trade-up credit for your used TV, used Monitor, or used Home Appliance product when you purchase a new Samsung TV, new Samsung Monitor, or new Samsung Home Appliance product as applicable, online at samsung.com/ca. Samsung Electronics Canada Inc. (“Samsung”) provides this credit to you, a Consumer in Canada (“Consumer”, “you” or “your”) in connection with the Program. Your participation in the Program is subject to these Terms and Conditions of Use, as they may be amended from time to time.

If you have any questions about the Program or these Terms and Conditions of Use please contact us at https://117.p.syniva.es/ca/support/ (select Online Shopping, TV and Accessories option, Monitors option, or Home Appliances option)

Definitions

·         New Home Appliance Product: New Home Appliance Product is a Samsung Home Appliance Product that is available on samsung.com/ca and purchased by the Customer, to be delivered to the Customer’s address in Canada. Only certain Samsung Home Appliance Product SKUs, as set out in  Promotional Terms and Conditions published by Samsung from time to time, will be eligible for the Program.

·         New Monitor Product: New Monitor Product is a Samsung Monitor Product that is available on samsung.com/ca and purchased by the Customer, to be delivered to the Customer’s address in Canada. Only certain Samsung Monitor Product SKUs , as set out in  Promotional Terms and Conditions published by Samsung from time to time, will be eligible for the Program.

·         New TV Product: New TV Product is a Samsung TV that is available on samsung.com/ca and purchased by the Customer, to be delivered to the Customer’s address in Canada. Only certain Samsung TV SKUs , as set out in  Promotional Terms and Conditions published by Samsung from time to time, will be eligible for the Program.

·         Old Home Appliance Product: Old Home Appliance Product is a Home Appliance Product that the Customer provides as part of this Program and that Samsung or its third party service provider picks up from the Customer for the purpose of participating in the Program. An Old Home Appliance Product would not have any inherent value and would be considered as a zero value item. Old Home Appliance Product would be recycled for parts by Samsung or its third party partners.

·         Old Monitor Product: Old Monitor Product is a Monitor Product that the Customer provides as part of this Program and that Samsung or its third party service provider picks up from the Customer for the purpose of participating in the Program. An Old Monitor Product would not have any inherent value and would be considered as a zero value item. An Old Monitor Product would be recycled for parts by Samsung or its third party partners.

·         Old TV Product: Old TV Product is a TV that the Customer provides as part of this Program and that Samsung or its third party service provider picks up from the Customer for the purpose of participating in the Program. An Old TV would not have any inherent value and would be considered as a zero value item. An Old TV would be recycled for parts by Samsung or its third party partners.    

·         Promotional Trade-up Credit: Promotional Trade-up Credit consists of any credits offered to you, the Customer, as an incentive for participating in the Program at the time of checkout

·         Site: Samsung’s online website https://117.p.syniva.es/ca. 

2.      ACCEPTANCE OF TERMS: You acknowledge and agree that to the fullest extent permitted by applicable law, neither Samsung nor its third-party service provider, shall have any legal, equitable or other liability of any kind to you as it relates to your voluntary participation in this Program.

Further, you acknowledge you have read and agree to be bound by these Terms and Conditions of Use and to comply with all applicable laws and regulations, including without limitation Canada export and re-export control laws and regulations regarding the transmission of technical data exported from Canada. By your participation in the Program, you agree to each of the terms and conditions set forth. You further agree to comply with all local laws, regulations and rules regarding online conduct and acceptable Content (as defined herein). You represent you have the legal authority to accept these Terms and Conditions of Use on behalf of yourself or any party you represent. If you do not agree to these terms, you will be prohibited from participating in the Program.

3.      SCOPE AND EFFECTIVE DATE OF TERMS OF USE: These Terms and Conditions of Use apply to your use of the Site and your participation in the Program.

4.      RESTRICTIONS ON USE OF CONTENT: © Copyright 2025 Samsung Electronics Canada Inc. All Rights Reserved. The unauthorized copying, displaying or other use of any content from the Site (the “Content”) may be a violation of the law. You acknowledge having been advised by Samsung. that the Content is protected in Canada and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws, patent laws and other proprietary rights law (collectively, “Rights”). In addition to Samsung’s rights in individual elements of the Content, Samsung, or its licensors, own a copyright in the selection, coordination and arrangement of the Content. You are hereby granted permission to access the Content from the Site in whole or in part, solely for the purposes of using services found on the Site. This permission terminates automatically if you breach any of these Terms and Conditions of Use. Neither title nor intellectual property rights are transferred to you, but remain with Samsung, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert any software that may be included as part of the Content to a perceivable form. Samsung does not grant you any permission to use the Content other than the permission expressly stated in these Terms and Conditions of Use. All other use of Content from the Site, including, but not limited to uploading, downloading, modification, publication, transmission, participation in the transfer or sale of, copying, reproduction, republishing, creation of derivative works from, distribution, performance, display, incorporation into another web site, reproducing the Site (whether by linking, framing or any other method), or in any other way exploiting any of the Content, in whole or in part, or downloading and using software repeatedly for uses other than those expressly permitted may not be made without Samsung’s prior express written consent.

5.      ELIGIBILITY TO PARTICIPATE IN PROGRAM:

In order to participate in the Program, you must be an individual consumer in Canada, and have an Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, to trade-up and purchase a New TV Product, New Monitor Product, or a New Home Appliance Product, respectively, on 117.p.syniva.es/ca. In the event that you purchase a New TV Product, you may trade-up one (1) Old TV Product, for each New TV Product you purchase. In the event that you purchase a New Monitor Product, you may trade-up one (1) Old Monitor Product, for each New Monitor Product you purchase. In the event that you purchase a New Home Appliance Product, you may trade-up one (1) Old Home Appliance Product belonging to the same product category as the New Home Appliance Product you purchase (e.g. one Old fridge for a New fridge). The Program is open only to legal residents of Canada. You must be the age of majority or older in the province or territory in which you reside in order to participate. The Program is not valid for stolen property or property that does not belong to the Consumer. Old TV Products, Old Monitor Products, and Old Home Appliance Products, as applicable, being traded-up would have no inherent value and would be recycled by Samsung. The Site is for the exclusive use by individual consumers and is strictly prohibited for use by wireless dealers or corporate accounts.

Samsung and/or its third-party provider, as the case may be, have the right to reject any trade-ups where: (i) an Old TV Product, Old Monitor Product, or Old Home Appliance Product is submitted by anyone other than the owner of the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable; or (ii) there appears to be fraudulent intention, including a stolen TV, Monitor, or Home Appliance Product, as applicable, or any other violation of these Terms and Conditions of Use.

6.      HOW IT WORKS: The Site will display a Promotional Trade-up Credit for participating in the Program. You will receive this credit from Samsung for trading-up your Old TV Product, Old Monitor Product, or Old Home Appliance Product and purchasing a New TV Product, New Monitor Product, or New Home Appliance Product, respectively, as may be offered from time to time on the Site. The Promotional Trade-up Credit will be applied in the cart at time of purchase of your New TV Product, New Monitor Product, or your New Home Appliance Product as applicable. The Promotional Trade-up Credit has no cash value, is single use only, cannot be split, cannot be carried over, and is non-refundable. One Promotional Trade-up Credit is available for one New TV Product, one New Monitor Product, or one New Home Appliance Product purchased.

You acknowledge that: (1) you understand you are recycling your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, in consideration for Promotional Trade-up credits towards your purchase of a New TV Product, New Monitor Product, or New Home Appliance Product, respectively; (2) the delivery of your New TV Product, New Monitor Product, or New Home Appliance Product, as applicable, is conditional and would only be completed when the respective Old TV Product, Old Monitor Product, or Old Home Appliance Product is being picked up at the same time; (3) the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, has no inherent value and would be recycled by Samsung and by accepting the Promotional Trade-Up Credits, you are transferring full ownership rights of the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, to Samsung; (4) you understand that the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, will be recycled after pick up and cannot be returned to you under any circumstance; (5) you are responsible for removal of all personal information and any other data on the Old TV Product, Old Monitor Product, or Old Home Appliance Product before relinquishment of your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable; (6) you have been advised of any return policy regarding the purchase of your New TV Product, New Monitor Product,  or New Home Appliance Product, as applicable; (7) you are responsible for ensuring that the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is ready for pick up. Where an Old TV Product is being collected, the Old TV Product must be unplugged, dismounted from any wall mounting or any other stand and all peripheral devices, cables and accessories must be disconnected. Where an Old Monitor Product is being collected, the Old Monitor Product must be unplugged, dismounted from any wall mounting or any other stand and all peripheral devices, cables and accessories must be disconnected. Where an Old Home Appliance Product is being collected, the Old Home Appliance must be disconnected from any power supply, and you need to seek assistance from a professional installer to disconnect any water, hard-wired power, or gas supplies where required, and secure any parts to the unit that may easily open in transit; and (8) you are responsible for ensuring that you retire any outstanding balance on the Old TV Product, Old Monitor Product, or Old Home Appliance Product, if applicable. The Program may expire or be terminated by Samsung at any time without notice.

Note: Only the Old TV Product, Old Monitor Product, or Old Home Appliance Product would be picked up at the time of delivery of your New TV Product, New Monitor Product, or New Home Appliance Product, as applicable. Packaging and accessories such as remote controllers, stands cables and any other peripherals and accessories are not required for participating in the Program and will not be picked up by Samsung or its third party service provider. Any packaging, whether original or new, and any accessories that you choose to send with your Old TV Product, Old Monitor Product, or Old Home Appliance Product will be disposed of, and cannot be returned to you.

All trade-up transactions may be subject to a Non-Return Charge as set out in Section 7 of these Terms.

7.      NON-RETURN CHARGE: You may be subject to charges as follows:

If your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is not ready to be picked up at the time of delivery of the respective New TV Product, New Monitor Product, or New Home Appliance Product for any reason, Samsung reserves the right to refuse the delivery of the respective New TV Product, New Monitor Product, or New Home Appliance Product. A Samsung Customer Service Representative will contact you to find out if your Old TV Product, Old Monitor Product, or Old Home Appliance Product is ready for pick up.

-          If the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is ready for pick-up, Samsung or its third party service provider will re-attempt the delivery of the respective New TV Product, New Monitor Product, or New Home Appliance Product, respectively, and pick up of the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable. You will be charged delivery re-attempt charges.

-          If the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is not ready for pick up or you wish to keep the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, but still want the respective New TV Product, New Monitor Product, or New Home Appliance Product, then Samsung or its third party service provider will re-attempt the delivery of the respective New TV Product, New Monitor Product,  or New Home Appliance Product. You will be charged the full amount of all applicable Promotional Trade-up Credits that were applied to the purchase of the New TV Product, New Monitor Product, or New Home Appliance Product, as applicable, and delivery re-attempt charges.

-          In case of non-payment or your method of payment cannot be charged in accordance with the points set out above, Samsung reserves the right to cancel the order of the New TV Product, New Monitor Product, or New Home Appliance Product, as applicable. Customer will receive a refund in full to their original payment method.

-          If Customer’s original payment method is no longer valid, Customer agrees that they will provide Samsung with an alternate payment method for the applicable charge promptly upon request.

8.      RIGHT, TITLE AND INTEREST IN THE OLD TV OR OLD HOME APPLIANCE PRODUCT: You must verify that you own the right, title, and interest in the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, traded-in as part of the Program.

9.      RETURN OF OLD TV OR OLD HOME APPLIANCE PRODUCT: Once your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, has been picked up, this transaction is considered final and cannot be cancelled, and the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, will not be returned to you. There will be no substitutes or replacements provided. If you return your New TV Product, New Monitor Product,  or New Home Appliance Product, as applicable, in accordance with the Samsung return policy and you have already handed over your respective Old TV Product, Old Monitor Product, or Old Home Appliance Product as part of this Program, the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, will not be returned to you, nor will you be eligible for any monetary compensation or Promotional Trade-Up Credit.

10.  REMOVAL OF PERSONAL DATA FROM THE OLD TV PRODUCT, OLD MONITOR PRODUCT, OR OLD HOME APPLIANCE PRODUCT: You are required to remove any personal data and other information from your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable. Samsung is not responsible for any personal data remaining on the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, in breach of your obligation to have such personal data removed or any other information loss once your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, has been picked up by Samsung or its third party service provider, as the case may be.

All accounts must be removed or turned off including but not limited to: TV services, Online streaming services, Samsung Knox, Samsung Account, and Google Account.

11.  ACCURACY AND REVISIONS TO CONTENT: Samsung may modify, suspend, withdraw or discontinue, temporarily or permanently, the Content, in whole or in part, at any time without notice. You agree that Samsung shall not be liable to you or to any third party for any modification, suspension, withdrawal or discontinuance of the Content. These Terms and Conditions of Use may be revised at any time by updating this posting. By using the Site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the then current Terms and Conditions of Use to which you are bound.

FOR ADDITIONAL INFORMATION: If you have any questions about the terms of the Program or these Terms and Conditions of Use, please contact us at https://117.p.syniva.es/ca/support/

3.      SCOPE AND EFFECTIVE DATE OF TERMS OF USE: These Terms and Conditions of Use apply to your use of the Site and your participation in the Program.

4.      RESTRICTIONS ON USE OF CONTENT: © Copyright 2025 Samsung Electronics Canada Inc. All Rights Reserved. The unauthorized copying, displaying or other use of any content from the Site (the “Content”) may be a violation of the law. You acknowledge having been advised by Samsung. that the Content is protected in Canada and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws, patent laws and other proprietary rights law (collectively, “Rights”). In addition to Samsung’s rights in individual elements of the Content, Samsung, or its licensors, own a copyright in the selection, coordination and arrangement of the Content. You are hereby granted permission to access the Content from the Site in whole or in part, solely for the purposes of using services found on the Site. This permission terminates automatically if you breach any of these Terms and Conditions of Use. Neither title nor intellectual property rights are transferred to you, but remain with Samsung, who owns full and complete title. You may not resell, decompile, reverse engineer, disassemble, or otherwise convert any software that may be included as part of the Content to a perceivable form. Samsung does not grant you any permission to use the Content other than the permission expressly stated in these Terms and Conditions of Use. All other use of Content from the Site, including, but not limited to uploading, downloading, modification, publication, transmission, participation in the transfer or sale of, copying, reproduction, republishing, creation of derivative works from, distribution, performance, display, incorporation into another web site, reproducing the Site (whether by linking, framing or any other method), or in any other way exploiting any of the Content, in whole or in part, or downloading and using software repeatedly for uses other than those expressly permitted may not be made without Samsung’s prior express written consent.

5.      ELIGIBILITY TO PARTICIPATE IN PROGRAM:

In order to participate in the Program, you must be an individual consumer in Canada, and have an Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, to trade-up and purchase a New TV Product, New Monitor Product, or a New Home Appliance Product, respectively, on 117.p.syniva.es/ca. In the event that you purchase a New TV Product, you may trade-up one (1) Old TV Product, for each New TV Product you purchase. In the event that you purchase a New Monitor Product, you may trade-up one (1) Old Monitor Product, for each New Monitor Product you purchase. In the event that you purchase a New Home Appliance Product, you may trade-up one (1) Old Home Appliance Product belonging to the same product category as the New Home Appliance Product you purchase (e.g. one Old fridge for a New fridge). The Program is open only to legal residents of Canada. You must be the age of majority or older in the province or territory in which you reside in order to participate. The Program is not valid for stolen property or property that does not belong to the Consumer. Old TV Products, Old Monitor Products, and Old Home Appliance Products, as applicable, being traded-up would have no inherent value and would be recycled by Samsung. The Site is for the exclusive use by individual consumers and is strictly prohibited for use by wireless dealers or corporate accounts.

Samsung and/or its third-party provider, as the case may be, have the right to reject any trade-ups where: (i) an Old TV Product, Old Monitor Product, or Old Home Appliance Product is submitted by anyone other than the owner of the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable; or (ii) there appears to be fraudulent intention, including a stolen TV, Monitor, or Home Appliance Product, as applicable, or any other violation of these Terms and Conditions of Use.

6.      HOW IT WORKS: The Site will display a Promotional Trade-up Credit for participating in the Program. You will receive this credit from Samsung for trading-up your Old TV Product, Old Monitor Product, or Old Home Appliance Product and purchasing a New TV Product, New Monitor Product, or New Home Appliance Product, respectively, as may be offered from time to time on the Site. The Promotional Trade-up Credit will be applied in the cart at time of purchase of your New TV Product, New Monitor Product, or your New Home Appliance Product as applicable. The Promotional Trade-up Credit has no cash value, is single use only, cannot be split, cannot be carried over, and is non-refundable. One Promotional Trade-up Credit is available for one New TV Product, one New Monitor Product, or one New Home Appliance Product purchased.

You acknowledge that: (1) you understand you are recycling your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, in consideration for Promotional Trade-up credits towards your purchase of a New TV Product, New Monitor Product, or New Home Appliance Product, respectively; (2) the delivery of your New TV Product, New Monitor Product, or New Home Appliance Product, as applicable, is conditional and would only be completed when the respective Old TV Product, Old Monitor Product, or Old Home Appliance Product is being picked up at the same time; (3) the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, has no inherent value and would be recycled by Samsung and by accepting the Promotional Trade-Up Credits, you are transferring full ownership rights of the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, to Samsung; (4) you understand that the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, will be recycled after pick up and cannot be returned to you under any circumstance; (5) you are responsible for removal of all personal information and any other data on the Old TV Product, Old Monitor Product, or Old Home Appliance Product before relinquishment of your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable; (6) you have been advised of any return policy regarding the purchase of your New TV Product, New Monitor Product,  or New Home Appliance Product, as applicable; (7) you are responsible for ensuring that the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is ready for pick up. Where an Old TV Product is being collected, the Old TV Product must be unplugged, dismounted from any wall mounting or any other stand and all peripheral devices, cables and accessories must be disconnected. Where an Old Monitor Product is being collected, the Old Monitor Product must be unplugged, dismounted from any wall mounting or any other stand and all peripheral devices, cables and accessories must be disconnected. Where an Old Home Appliance Product is being collected, the Old Home Appliance must be disconnected from any power supply, and you need to seek assistance from a professional installer to disconnect any water, hard-wired power, or gas supplies where required, and secure any parts to the unit that may easily open in transit; and (8) you are responsible for ensuring that you retire any outstanding balance on the Old TV Product, Old Monitor Product, or Old Home Appliance Product, if applicable. The Program may expire or be terminated by Samsung at any time without notice.

Note: Only the Old TV Product, Old Monitor Product, or Old Home Appliance Product would be picked up at the time of delivery of your New TV Product, New Monitor Product, or New Home Appliance Product, as applicable. Packaging and accessories such as remote controllers, stands cables and any other peripherals and accessories are not required for participating in the Program and will not be picked up by Samsung or its third party service provider. Any packaging, whether original or new, and any accessories that you choose to send with your Old TV Product, Old Monitor Product, or Old Home Appliance Product will be disposed of, and cannot be returned to you.

All trade-up transactions may be subject to a Non-Return Charge as set out in Section 7 of these Terms.

7.      NON-RETURN CHARGE: You may be subject to charges as follows:

If your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is not ready to be picked up at the time of delivery of the respective New TV Product, New Monitor Product, or New Home Appliance Product for any reason, Samsung reserves the right to refuse the delivery of the respective New TV Product, New Monitor Product, or New Home Appliance Product. A Samsung Customer Service Representative will contact you to find out if your Old TV Product, Old Monitor Product, or Old Home Appliance Product is ready for pick up.

-          If the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is ready for pick-up, Samsung or its third party service provider will re-attempt the delivery of the respective New TV Product, New Monitor Product, or New Home Appliance Product, respectively, and pick up of the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable. You will be charged delivery re-attempt charges.

-          If the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, is not ready for pick up or you wish to keep the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, but still want the respective New TV Product, New Monitor Product, or New Home Appliance Product, then Samsung or its third party service provider will re-attempt the delivery of the respective New TV Product, New Monitor Product,  or New Home Appliance Product. You will be charged the full amount of all applicable Promotional Trade-up Credits that were applied to the purchase of the New TV Product, New Monitor Product, or New Home Appliance Product, as applicable, and delivery re-attempt charges.

-          In case of non-payment or your method of payment cannot be charged in accordance with the points set out above, Samsung reserves the right to cancel the order of the New TV Product, New Monitor Product, or New Home Appliance Product, as applicable. Customer will receive a refund in full to their original payment method.

-          If Customer’s original payment method is no longer valid, Customer agrees that they will provide Samsung with an alternate payment method for the applicable charge promptly upon request.

8.      RIGHT, TITLE AND INTEREST IN THE OLD TV OR OLD HOME APPLIANCE PRODUCT: You must verify that you own the right, title, and interest in the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, traded-in as part of the Program.

9.      RETURN OF OLD TV OR OLD HOME APPLIANCE PRODUCT: Once your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, has been picked up, this transaction is considered final and cannot be cancelled, and the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, will not be returned to you. There will be no substitutes or replacements provided. If you return your New TV Product, New Monitor Product,  or New Home Appliance Product, as applicable, in accordance with the Samsung return policy and you have already handed over your respective Old TV Product, Old Monitor Product, or Old Home Appliance Product as part of this Program, the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, will not be returned to you, nor will you be eligible for any monetary compensation or Promotional Trade-Up Credit.

10.  REMOVAL OF PERSONAL DATA FROM THE OLD TV PRODUCT, OLD MONITOR PRODUCT, OR OLD HOME APPLIANCE PRODUCT: You are required to remove any personal data and other information from your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable. Samsung is not responsible for any personal data remaining on the Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, in breach of your obligation to have such personal data removed or any other information loss once your Old TV Product, Old Monitor Product, or Old Home Appliance Product, as applicable, has been picked up by Samsung or its third party service provider, as the case may be.

All accounts must be removed or turned off including but not limited to: TV services, Online streaming services, Samsung Knox, Samsung Account, and Google Account.

11.  ACCURACY AND REVISIONS TO CONTENT: Samsung may modify, suspend, withdraw or discontinue, temporarily or permanently, the Content, in whole or in part, at any time without notice. You agree that Samsung shall not be liable to you or to any third party for any modification, suspension, withdrawal or discontinuance of the Content. These Terms and Conditions of Use may be revised at any time by updating this posting. By using the Site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the then current Terms and Conditions of Use to which you are bound.

FOR ADDITIONAL INFORMATION: If you have any questions about the terms of the Program or these Terms and Conditions of Use, please contact us at https://117.p.syniva.es/ca/support/