Samsung Networks Privacy policy

Effective Date: June 2nd 2021

 

Samsung Electronics Co., Ltd. (Data Controller) (“Samsung”) knows how important privacy is to its customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our information practices with respect to personal information collected through Samsung Networks website.

 

This Privacy Policy may be updated periodically to reflect changes in our personal information practices with respect to the Business Services or changes in the applicable law. We will indicate at the top of this Privacy Policy when it was most recently updated. If we update the Privacy Policy, we will let you know in advance about changes we consider to be material by placing a notice on the Business Services or by emailing you, where appropriate.

What information do we collect?

 

We will collect various types of personal information in connection with the Business Services.

 

For example:

 

• We will collect personal information that you provide, such as your name, e-mail address, job title, company, country and any communications you send or deliver to us;

• We will collect data about your use of the Business Services, including the time, duration and country of your use;

 

Through the Business Services, we collect personal information about your online activities. We may use third-party analytics services on the Business Services, such as those of Adobe Experience Cloud and Eloqua. The service providers that administer these analytics services help us to analyze your use of the Business Services and improve the Business Services. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Business Services, help administer the Business Services and diagnose technical issues. To learn more about Adobe Experience Cloud, please visit https://www.adobe.com/privacy.html. To learn more about Eloqua, please visit https://www.oracle.com/legal/privacy/privacy-policy.html.

How do we use your information?

We may use information we collect for the following purposes:

 

• to provide products and services that you (or your employer) requested and to register or authenticate you or your device;

• to respond to your questions or requests for information;

• subject to your separate consent where required by applicable law, to inform you about new products and services;

• to understand the way companies use the Business Services so that we can improve them and develop new products and services;

• subject to your consent, to send you newsletters and inform you about other event and news

• to understand the way you use the Business Services so that we can improve them and develop new services

• to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities;

• otherwise with your separate consent where required by applicable law or as described to at the time your information is collected.

 

Samsung processes personal information for the purposes described above. Samsung’s legal basis to process personal information includes processing:

(i) So that we can keep our promises to you, such as providing you with the Business Service (performance of a contract (GDPR Article 6(1)(b)));

(ii) To promote our business interests (for example, to manage our relationship with you) (legitimate interest (GDPR Article 6(1)(f)));

(iii) To comply with the law, regulatory obligations and legal processes (GDPR Article 6(1)(c));

and

(iv) With your consent (GDPR Article 6(1)(a), I).

To whom do we disclose your information?

 

We will disclose your information internally within our business, but only to those who need it to further provide Services or to help with your requests.

We will also disclose your information to the following entities, only to the extent that this will be necessary to provide the Business Services:

 

• Service Providers: Carefully selected companies that provide services for or on behalf of us. These providers are also committed to protecting your information.

• Other parties when required by law or as necessary to protect our business: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.

• Other parties in connection with corporate transactions: We may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of a bankruptcy.

• Other parties with your consent or at your direction: In addition to the disclosures described in this Privacy Policy, we may share information about you with third parties when you separately consent to or request such sharing.

How do we keep your information secure?

 

We take data protection seriously. We’ve put in place physical and technical safeguards to keep the information we collect secure. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system, or wireless connection is completely secure.

Where do we send your data?

 

Your use or participation in the Business Services may involve transfer, storage and processing of your information outside of your country of residence, consistent with this policy. Such countries include, without limitation, the Republic of Korea. Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country. We will take appropriate measures, in compliance with applicable law, to ensure that your personal information remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA. For more information on the safeguards we take to ensure the lawful transfer of your data to countries outside of the EU, or to obtain a copy of the contractual agreements in place, please contact us by the methods outlined in the Contact Us section of this Privacy Policy.

What are your rights?

 

Your personal information belongs to you. You can ask us to provide details about what we’ve collected, and you can ask us to delete it or correct any inaccuracies. You can also ask us to restrict or limit processing, sharing, or transfer of your personal information, as well as to provide to you your personal information that we’ve collected so you can use it for your own purposes. To exercise your rights, please contact us by the methods outlined in the Contact Us section of this Privacy Policy.

 

However, requesting the deletion of your personal information may also result in a loss of access to the Business Services.

 

If you request deletion of personal information, you acknowledge that you may not be able to access or use the Business Services and that residual personal information may continue to reside in Samsung's records and archives for some time in compliance with applicable law, but Samsung will not use that information for commercial purposes. You understand that, despite your request for deletion, Samsung reserves the right to keep your personal information, or a relevant part of it, in line with our data retention policy and applicable laws, if Samsung has suspended, limited, or terminated your access to the website for violating the Samsung Terms of Use or any other applicable Samsung policy or applicable law, when necessary to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers.

How long do we keep your information?

 

We won’t keep your personal information for longer than is necessary for the purpose for which it was collected. This means that information will be destroyed or erased from our systems when it’s no longer required.

 

We take appropriate steps to ensure that we process and retain information about you based on the following logic:

 

1. At least the duration for which the information is used to provide you with a service;

 

2. As required under law, regulatory obligation, a contract, or with regard to our statutory obligations;

 

3. Only for as long as is necessary for the purpose for which it was collected, is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.

Your Choices

 

We offer you certain choices in connection with the personal information we obtain about you.

 

The Business Services may offer choices related to the collection, deletion and sharing of certain information related to the Business Services. If you decline to allow the Business Services to collect, store or share certain information, you may not be able to use all of the features available through the Business Services.

 

To exercise your choices, please contact us as indicated in the Contact Us section of this Privacy Policy.

Contact Us

 

You can contact us to update your preferences, exercise your rights, submit a request, or ask us questions.

 

You can contact us at:

 

[email protected]

 

Data Controller

 

Samsung Electronics Co., Ltd.

129, Samsung-ro, Yeongtong-gu,

Suwon-si, Gyeonggi-do 16677, Republic of Korea

Please click here to download the ‘Declaration of Conformity.’ 

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