Global

Effective Date: October 17^th, 2023

Samsung Electronics Co., Ltd. (referred to as “Samsung Electronics”, “Samsung”, or “we” in this Privacy Policy) knows how important privacy is to our customers and their employees and partners, and we strive to be clear about how we collect, use, disclose, transfer and store your information. This Privacy Policy provides an overview of our information practices with respect to personal information collected through the Samsung Network website (the "Business Services").

This Privacy Policy may be updated periodically to reflect changes in our personal information practices with respect to the Business Services or changes in the Applicable Law. We will indicate at the top of this Privacy Policy when it was most recently updated. If we update the Privacy Policy, we will let you know in advance about changes we consider to be material by placing a notice on the Business Services or by emailing you, where appropriate.

What information do we collect about you?

We may collect various types of personal information, including your basic personal data as defined by the law of Vietnam (hereinafter referred to as the "Applicable Law”), in connection with the Business Services.

For example:

• We will collect personal information that you provide, such as your name, e-mail address, job title, company, country and any communications you send or deliver to us;

• We will collect data about your use of the Business Services, including the time, duration and country of your use;

Through the Business Services, we collect personal information about your online activities. We may use third-party analytics services on the Business Services, such as those of Adobe Experience Cloud and Eloqua. The service providers that administer these analytics services help us to analyze your use of the Business Services and improve the Business Services. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Business Services, help administer the Business Services and diagnose technical issues. To learn more about Adobe Experience Cloud, please visit https://www.adobe.com/privacy.html. To learn more about Eloqua, please visit https://www.oracle.com/legal/privacy/privacy-policy.html

How do we use your information?

We may use information we collect for the following purposes:

• to provide products and services that you (or your employer) requested and to register or authenticate you or your device;

• to respond to your questions or requests for information;

• subject to your separate consent where required by applicable law, to inform you about new products and services;

• to understand the way companies use the Business Services so that we can improve them and develop new products and services;

• subject to your consent, to send you newsletters and inform you about other event and news.

• to understand the way you use the Business Services so that we can improve them and develop new services.

• to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers, for example, in legal proceedings, internal investigations and investigations by competent authorities;

• otherwise with your separate consent where required by applicable law or as described to at the time your information is collected.

Who do we share your personal information with?

We will disclose your information internally within our business and the following entities, but only for the above purposes.

• Samsung affiliates;

• third parties when necessary to provide you with requested products and services.  For example, we may disclose your payment data to financial institutions as appropriate to process transactions that you have requested;

• companies that provide services for or on behalf of us, such as companies that help us with the billing process;

• other parties: (i) to comply with the law or respond to compulsory legal process (such as a search warrant or other court order); (ii) to verify or enforce compliance with the policies governing our Business Services; (iii) to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, or customers; (iv) as part of a merger or transfer, or in the event of a bankruptcy;

•with other third parties when you consent to or request such sharing.

What are the consequences and unwanted damages that may occur to your personal data?

The consequences and unwanted damages that may occur to your personal data can include:

o Unlawful personal information disclosure: When personal data is disclosed unlawfully, the data subject may be at risk of loss of property and other damages.

o Personal data theft: When personal data is stolen, criminals can use the stolen data for fraud or illegal activities.

o Data loss: If personal data is lost due to a system failure, the data subject may lose important personal data and have difficulty recovering the data.

o Data leakage: If personal data is leaked, the data subject may not be able to access their data, leading to difficulties in completing important tasks or other risks.

Therefore, we consider protecting your personal data to be very important in order to avoid unwanted consequences and damages that may occur.

What do we do to keep your information secure?

We have put in place reasonable physical and technical measures to safeguard the information we collect in connection with the Business Services. However, please note that although we take reasonable steps to protect your information, no website, Internet transmission, computer system or wireless connection is completely secure.

Where do we transfer your information?

Your use or participation in the Business Services may involve transfer, storage and processing of your information outside of your country of residence, consistent with this Privacy Policy and Applicable Law. Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country.  We will take appropriate measures, in compliance with Applicable Law, to ensure that your personal information remains protected.

What are your rights and obligations?

Under the Applicable Law and other laws of some jurisdictions, you may have the right to request details about the information we collect about you, delete information collected about you, and to correct inaccuracies in that information. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by Applicable Law.

If you request deletion of personal information, you acknowledge that you may not be able to access or use the Business Services and that residual personal information may continue to reside in Samsung's records and archives for some time, but Samsung will not use that information for commercial purposes. You understand that, despite your request for deletion, Samsung reserves the right to keep your personal information, or a relevant part of it, if Samsung has suspended, limited, or terminated your access to the website for violating the Samsung Terms of Use, when necessary to protect the rights, property, or safety of Samsung, or any of our respective affiliates, business partners, employees or customers.

In addition, you have an obligation to provide your personal data accurately, completely and comply with other data subject’s obligations under the Applicable Law. You acknowledge and agree that providing inaccurate personal data may result in your access to the service being denied or your account being blocked on our platforms.

To update your preferences, limit the communications you receive from us, or submit a request, please contact us as specified in the Contact section below.

How is children’s personal data processed?

Under the Applicable Law, children are individuals under 16 years old. Therefore,

you confirm that you are at least 16 years old and agree to provide your personal data to Samsung according to the contents mentioned in this Privacy Policy. If user is 7 years old but under 16 years old, the processing of user’s personal data will require user’s own consent and the consent

of user’s legal guardian or parent in accordance with the provisions of the Applicable Law. If the user is under 7 years old, the processing of user’s

personal data will require the consent of user’s legal guardian or parent as provided by the Applicable Law.

When will we start and end processing your personal data?

We will begin processing your personal data from the moment you agree to provide or allow us to collect your personal data in accordance with this Privacy Policy. When the purpose of processing your personal data described in this Privacy Policy has been fulfilled, or is no longer necessary, or as required by applicable law, we will end processing your personal data by deleting or disabling your personal data to prevent access.

Contact

If you have any questions regarding this policy, please contact us at: [email protected]

You can contact us to update your preferences, exercise your rights, submit a request, or ask us questions regarding your personal data at:

    Samsung Electronics Co., Ltd.

    129, Samsung-ro, Yeongtong-gu,

    Suwon-si, Gyeonggi-do 16677, Republic of Korea