All solutions for Apps & Services
- How to use the device Invite members using the SmartThings app
- How to use the device Use Routines in SmartThings
- How to use the device Set up the SmartThings app on your phone
- Galaxy SmartTag Use the Samsung Galaxy SmartTag and SmartTag+
- SmartTings Find Use SmartThings Find with the SmartThings App
- How to use the device Control your TV or Soundbar by connecting Google Home, Bixby, or Alexa
- How to use the device Add and manage devices and appliances in SmartThings
- How to use the device How to add my TV to the SmartThings app?
- How to use the device What to do if the TV that was registered on the SmartThings app disappears?
- How to use the device How to fix the disconnection between my TV and SmartThings app?
- How to use the device What to do when the SmartThings app fails to add my TV?
- How to use the device How to add my Samsung Soundbar to the SmartThings app?
- Connecting the device Connecting Bluetooth devices to your phone with SmartThings
- Connecting the device Connect devices connected to other services (Google Home, Alexa) to the SmartThings App
- Connecting the device My Samsung TV is connected to SmartThings but appears offline when I power off the TV
- Connecting the device Unable to register a Samsung appliance to SmartThings
- Connecting the device What devices are supported by SmartThings?
- Galaxy SmartTag About the Galaxy SmartTag+
- Connecting the device Devices connected to my SmartThings hub appear offline
- Connecting the device Unable to control or see devices registered in the SmartThings app
- Connecting the device Unable to register/connect to a Bluetooth device in the SmartThings app
- Connecting the device Some of my online devices appear offline in the SmartThings hub
- Galaxy SmartTag Connect my Galaxy SmartTag with my smartphone
- How to use the device How to register my device on the SmartThings when it says it is already connected
- How to use the device How to change the owner of a device registered on the SmartThings app
- How to use the device How to install and use the SmartThings app on my iPhone
- How to use the device I am not receiving notifications from devices registered on the SmartThings app
- SmartTings Find Manage locations and rooms in the SmartThings app
- SmartTings Find Know if SmartThings data remain after a factory reset on my smartphone
- SmartTings Find A device I’ve sold or handed in is still visible on SmartThings Find
- SmartTings Find How to use Find Using Camera to find my Galaxy SmartTag+
- SmartTings Find How to add a family member’s smartphone to SmartThings Find
- SmartTings Find How to find a registered device or update the location in SmartThings Find
- SmartTings Find Know when a device registered on SmartThings Find is classified as lost
- SmartTings Find Use SmartThings on your Windows 10 and 11 PC
- SmartThings for WATCH About SmartThings for the Galaxy Watch
- SmartThings for WATCH About SmartThings for Watch
- SmartThings Life How to register home appliances in the SmartThings app
- SmartThings Life Features of the SmartThings services
- Enquiry about features Why have I not received a new mission from Creature collection?
- Enquiry about features Discover a new perspective with Bixby Vision
- Enquiry about features How to use Bixby Vision
- Get Started Download the latest version of Bixby Vision
- Functions How Bixby Vision can support the visually impaired
- Get Started How to activate Bixby Vision for accessibility
- Enquiry about features The languages Bixby Vision translation feature supports
- Functions Know more about Bixby Voice
- Settings How to activate Bixby Voice
- Delete How to delete your Bixby Voice account
- General What is SmartThings Find (Find My Mobile)?
- Functions Know more about the Game Booster app
- Settings How to update the Game Booster app and check the version
- Enquiry about features How to use Priority mode in the Game Booster app
- Functions How to use Performance monitor in the Game Booster app
- How to use the device How to use Touch protection in the Game Booster app
- Delete How to use the pop-up panel during games
- Settings What is Gaming Hub?
- Functions Learn how to use Gaming Hub
- Settings How to check and update the Gaming Hub version
- Settings How can I change game optimization settings?
- Security/Privacy How to solve an error in the PENUP app
- Delete How to delete the PENUP application or withdraw membership
- General Where to find and update your version of PENUP
- Functions Tell me more about the features provided in PENUP
- How to use How does SmartThings Find (Find My Mobile) work?
- Security/Privacy How do I cancel a subscription in Galaxy Store?
- General How to check my purchase history and update apps in Galaxy Store
- General How do I enable push notifications from Galaxy Store?
- General Do I need a Samsung account to download an app?
- Security/Privacy How to report intellectual property infringement in Galaxy Store
- Security/Privacy How to solve an error when downloading an app from Galaxy Store
- Security/Privacy Why didn't I receive the in-app item after payment?
- Security/Privacy Can I get a refund for an app or in-app item?
- Payment How do I register and use coupons in Galaxy Store?
- General What is Galaxy Themes?
- Payment How can I check and update purchased themes?
- General What changes are applied with Galaxy Themes?
- Get Started How do I receive discount information for Galaxy Themes?
- Security/Privacy How to report intellectual property infringement in Galaxy Themes
- General Do I need a Samsung account to download a theme?
- Functions How do I publish Galaxy Themes?
- Security/Privacy How do I fix an error when downloading content from Galaxy Themes?
- Protection Plan Can I get a refund for a Galaxy Theme?
- Payment How do I register and use Vouchers in Galaxy Themes?
- Functions How to take screenshots and recordings in the Game Booster app
- Functions What is Block during game in Game Booster?
- Security/Privacy I can't see the Game Booster when playing a game
- General How to use Samsung Cloud
- Backup/Restore How to backup or restore data to Samsung Cloud
- Security What kind of service is Sync?
- Security Can I sync Gallery photos with OneDrive?
- Security How to use OneDrive Gallery Sync
- How to use the device How to use Samsung Cloud Web
- Get Started Know more about Samsung Flow
- Connecting the device How can I connect my tablet to my PC?
- Samsung Cloud Web How does Samsung Health protect my data?
- Backup/Restore How to restore or backup Samsung Health data
- Functions How to check your steps on Samsung Health
- Functions How to monitor your sleep with Samsung Health
- Get Started Using Samsung Health Monitor Overseas
- How to use the device How often do I have to make calibration?
- Functions How do I recalibrate the Galaxy Watch?
- Functions Things you need to know before using the Blood Pressure app
- Delete How to delete Samsung Kids
- General How can I add or delete apps in Samsung Kids?
- General Know more about the native apps of Samsung Kids
- General How to hide Samsung Music files
- Others How to report a Samsung Music error
- Get Started Know more about the PENUP app
- Functions How to check your drafts on the PENUP app
- Delete How can I delete my Samsung account?
- Security/Privacy What to do if an error occurs in Samsung DeX
- Enquiry about features How can I make suggestions and request changes to the Samsung Internet app?
- Functions How to block Samsung Internet ads
- Functions Use Samsung Internet in a strong private and secure environment
- General How can I change the default position of the menu in the Samsung Internet app?
- Enquiry about features Can I change the song or the album name in Samsung Music?
- Get Started Difference between Play all songs and Play selected song
- Get Started What is Samsung Pass?
- Get Started What features are available with Samsung Pass?
- Get Started What are the main features of Samsung Pay?
- Get Started How to set up Samsung Pay
- Manage my digital assets How can I add my credit/debit cards to Samsung Pay?
- Manage my digital assets How can I manage my pay tab cards in Samsung Pay?
- Samsung Cloud Web How secure is Samsung Pay?
- SmartTings Find How can I manage Samsung Pay if my smartphone or watch is missing?
- General What is Samsung Smart Switch?
- Get Started What is a Samsung account?
- Get Started How to create a Samsung account
- Get Started What is Two-step verification?
- Get Started What is sign in with Google?
- Security/Privacy Why do I get an error when signing into my Samsung account?
- Security/Privacy How can I find my ID or password if I forget it?
- Security/Privacy What to do if an unknown sign in or hacking attempt is found
- Settings How to connect your smartphone to a PC or tablet with Samsung Flow
- Get Started Know more about the features provided by Samsung Flow
- Delete Can I delete Samsung Free?
- Functions Can I add or remove tabs in Samsung Free?
- Get Started Why does Samsung Free differ between devices?
- Get Started How to get the most out of Samsung Free
- Get Started How to get updates on new content in Samsung Free
- Get Started Is Samsung Free content for all ages?
- Settings How can I switch to Samsung Free?
- General How to monitor exercises with Samsung Health?
- Get Started What is Samsung Health?
- General Do I need a Samsung account to use Samsung Health?
- Backup/Restore Can I go back to the previous version of Samsung Health?
- General How Samsung Health monitors your heart rate
- Blood Pressure Feature How should the ECG readings from Samsung’s Health Monitor be used?
- Security/Privacy The EGC measure is displaying different results on the Watch
- Enquiry about features Users restricted from the ECG feature
- Security How can I synchronize the Samsung Health Monitor data to Samsung Health?
- Security/Privacy Problems with Samsung Health Monitor installation
- Security/Privacy What should I do if Samsung Health Monitor is not measuring accurately?
- Get Started Know more about Samsung Internet
- General Install or update Samsung Internet
- Get Started What is Samsung Kids?
- Get Started How to use Samsung Kids
- Common How to check and update my version of Samsung Kids
- Settings How to create a new PIN in Samsung Kids
- Functions What Parental controls are available in Samsung Kids?
- General How to manage the Samsung Music tabs
- Functions Can I set the music playback speed?
- Functions How can I use the sleep timer in Samsung Music?
- Functions How to use crossfade in Samsung Music
- Functions How to import and export Samsung Music playlists
- General How do I set my Samsung Music to not play automatically in my car?
- Get Started What are the device requirements for Samsung Pass?
- Get Started How to use Samsung Pass
- Security/Privacy How to report a Samsung Pass error
- Samsung Cloud Web How to manage the data stored in Samsung Pass
- Functions Can I use Samsung Pass on multiple devices?
- Samsung Cloud Web What authentication method can I use with Samsung Pass?
- Enquiry about features What are the data transfer options in Smart Switch?
- Security/Privacy Problems you may experience when transferring from iOS using Smart Switch
- Backup/Restore How to backup and restore data to external storage with Smart Switch
- Backup/Restore Can I transfer data between Galaxy Watch/Book devices with Smart Switch?
- Functions How to change the speaking style of Bixby
- Functions How to change the Bixby Voice language
- Functions How to use Bixby's wake-up feature
- Functions How to set Bixby's Voice response according to the situation
- Functions How do I deactivate the Find My Mobile service?
- Functions How to use the shortcuts
- Security/Privacy How can I contact Samsung to ask about Game Booster?
- Get Started Features of the Gaming Hub app
- Functions How to delete and add apps in Gaming Hub
- Functions How to back-up and restore the play time data in Gaming Hub
- Security/Privacy Why can't I hear any game sound?
- Get Started What is Samsung DeX?
- Functions How to use Samsung DeX
- General How to use the supported features in Samsung DeX
- Get Started What kind of service is Samsung Free?
- Get Started How to access and install Samsung Free
- Functions Will the service that appears on the left side of the main home screen continue to maintain Samsung Free?
- Security/Privacy How to solve Samsung Free app problems
- General How to check and update your version of Samsung Health
- Functions Blood pressure reading high on my Samsung Health Monitor
- Get Started What is Samsung Pay?
- Get Started How to open Samsung Pay
- Functions How can I use Samsung Pay to make a payment?
- ECG app Feature How to manage membership cards with Samsung Pay
- Getting Started How to use Smart Switch
- Security/Privacy Problems you may experience when transferring from Android using Smart Switch
- General Will my messenger data transfer with Smart Switch?
- Manage my digital assets Know more about Samsung Wallet
- Manage my digital assets What are Samsung Wallet’s main features?
- Manage my digital assets How to open Samsung Wallet?
- Manage my digital assets How to setup Samsung Wallet
- Manage my digital assets How can I add a credit/debit card to Samsung Wallet?
- Manage my digital assets How to use Samsung Wallet to make a payment
- Manage my digital assets How can I manage my loyalty cards with Samsung Wallet
- Manage my digital assets How can I manage my Quick Access tab cards in Samsung Wallet
- Manage my digital assets How secure is Samsung Wallet
- Manage my digital assets How to manage Samsung Wallet if your phone is missing
- Security How to use Samsung Pass OTP
- Settings How to use Samsung Pass on a Samsung PC
- Settings How to change your Samsung account country or region
- How to use the device How to use Smart Calibration on a Samsung TV with the SmartThings app
- Samsung Cloud Web How to create and use a passkey
- SmartTings Find How to use SmartThings Find to locate a lost S Pen Pro
- Settings How to stay signed in or out of your Samsung.com account
- How to use the device Useful Tips for My Page
- Security How to synchronise OneDrive with your Galaxy device
- How to use the device The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
- Backup/Restore Use the Samsung Cloud to back up and restore data to your Galaxy device
- Backup/Restore How to use Google One to back up your Galaxy phone’s data
- Backup/Restore How to transfer data from a Galaxy phone with a broken screen
- Backup/Restore Methods to back up and restore data to Galaxy devices
- Security How to use the Smart Switch app to transfer data between Galaxy devices
- SmartTings Find Use the Samsung Find app notification feature
- Security/Privacy Pause USB PD (Power Delivery) charging when gaming feature on your Galaxy device
- Samsung Cloud Web Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update