All solutions for Smart Phone
- Others How to insert and remove SIM card on Samsung Galaxy A Series
- Others How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
- Others How to view call logs on your Galaxy smartphone
- Others How to backup and restore contacts on your Samsung Galaxy smartphone
- Others How to enable and disable app notifications on your Samsung Galaxy smartphone
- Others How to check for and schedule software updates on your Samsung Galaxy smartphone
- Others How to force reboot your Samsung Galaxy smartphone
- Others How to update software
- Others How to ensure seamless performance of your Galaxy smartphone
- Others How to use custom flash notifications on your Samsung smartphone
- Others How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
- Others How to ensure optimum charging
- Others What is this Proximity Sensor on your Samsung smartphone
- Others How to optimize your smartphone’s performance and avoid heating
- Others How to optimize charging of your Galaxy smartphone
- Others How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
- Settings Phone Screen Sharing Features: Samsung SideSync
- Others How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
- Others How to view, edit and save contacts on your Samsung Galaxy smartphone
- Others How to block and unblock contacts on your Samsung Galaxy smartphone
- Others How to optimize network connectivity
- Others How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
- Others How to check the battery percentage on your Galaxy smartphone
- Others How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
- Others How to import and export contacts on your Samsung Galaxy smartphone
- Others How to take screenshots using the edge panel of your Samsung smartphone
- Others How to take screenshots using the side keys of your Samsung smartphone
- Others How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
- Others How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
- Others Smart Tutor Guide
- Others How to use Fingerprint feature of Samsung Galaxy S6 Edge
- Hardware How do I use the S Pen remote control on the Samsung Galaxy Note 9?
- Camera How to use Shot suggestions on the Galaxy S10
- Others How to create a Samsung account
- Others Why does my Samsung Galaxy device keep crashing/freezing and how can I fix it?
- Hardware How do I format an SD card in my Samsung Galaxy device?
- Message I'm unable to send SMS (text) messages from Galaxy smartphone (Hong-Kong version). How do I fix this?
- Settings How do I Install the Gear VR Software?
- Software Upgrade How to check the current software version on your mobile device
- Others Create App Folders on Galaxy Smartphones
- Camera How do I take selfie shot more conveniently on Galaxy S6/S6 edge?
- Backup & Restore How to Transfer Data from my old Android device to my new Galaxy device using Wifi Direct?
- Others What can I do when Galaxy S8’s Screen Colors Turn Reddish/Yellowish?
- Hardware Can I set to play sound through TV or monitor after Connecting S8/S8+ to DeX Station?
- Settings Customising my Wallpapers and Themes on my Samsung Phone
- Settings Customising the Notification settings on my Samsung Phone
- Others How to find the useful features of the Samsung keyboard on your Galaxy phone
- Others Troubleshooting a problem when using Smart View
- Settings How to set the Weather widget location on your Galaxy phone
- Others How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
- Backup & Restore What is PUK code
- Settings How do I use USB Tethering?
- Settings How do I Restrict Background Data?
- Settings My device displays a water drop icon and will not charge
- Backup & Restore How to Transfer Data from old Galaxy device to new Galaxy device using USB Connector?
- Others What to do if your Samsung Galaxy device is not responding to S Pen Air actions
- Audio Troubleshooting speaker and sound issues on a Samsung Galaxy device
- Others How to unlock the device using the S Pen
- Settings Is there any Setting option to Enable/Disable ‘Bixby button’ (Hong-Kong version)?
- Accessory & Bluetooth Galaxy S9 - Samsung DeX Pad - How to change speakers on Samsung DeX mode?
- Hardware Connect Samsung Gear VR Controller via Bluetooth
- Application How to connect to nearby devices via Quick Connect?
- Software Upgrade Android O OS - App Icon can Show Badges with Numbers or Dot-style Badges
- Settings A small square icon with 4 smaller squares in side it appears on the screen. What is this?
- Settings Why does my Samsung Android phone list my phone number as 'Unknown' in its settings?
- Others I'm unable to open email attachments on my Samsung Android device. How can I fix this?
- Others How do I Use Voice Coaching for Running or Working Out on Gear IconX (2018)?
- Others How to Install Micro SD memory card in Galaxy A5/A7?
- Camera How to install the memory card in Galaxy S7
- Settings Deactivate Notifications from Websites on my Samsung Phone
- Others How to find phones model number, serial number or IMEI number
- Application How do I use the Video Player on my device?
- Message Why do my SMS messages sometimes change to MMS even when I'm not sending images?
- Settings How to disable/enable auto sync?
- Others Galaxy S8: Can I use my device in sea water?
- Settings Galaxy S9 - How can I Add App Pairs to Home screen?
- Samsung Apps How to self-diagnose your Samsung Galaxy
- Others How to use the Circle to Search feature on Galaxy devices
- Settings Clear Notifications at Quick Control Panel of Samsung Smartphones
- Samsung Hub Can I use a gift card and another payment method at the same time?
- Application How do I activate the camera from the lock screen?
- Call & Contacts What to do if Callers receive 'unable to take your call' message when I'm not on a call?
- Application How to Switch On Torch/Flashlight in Samsung Smartphones (Hong-Kong version)?
- Others How do I install/remove SIM or USIM card on Galaxy S6?
- Settings Make Edge Panel Handle Reappear
- Settings How to mirror from your Samsung smartphone to your TV
- Settings About the updated Edge Panel and accessing the Smart select feature
- Settings What is the Air Gesture feature and how do I use the Air Gesture feature?
- Settings What is the Motion feature and how do I use the Motion features?
- Others How do I add widgets to the Home screen?
- Battery Can I use both wired charger and wireless charging pad to charge my device simultaneously?
- Backup & Restore I imported data from iCloud using Smart Switch Mobile but pictures are not imported. Why?
- Samsung Apps How to use the Samsung Members app
- Others How to attach the protective film to the Galaxy Z Fold4
- Lock Unlock your mobile device using the Smart Lock feature
- Samsung Apps Features of the Samsung Find app
- Settings The eye-shaped icon appears on the screen while I use the internet. Why is that?
- Settings How to set an audio file saved on your Galaxy phone as a ringtone
- Network & WiFi Network carriers that support 5G for Samsung Galaxy devices
- Others Galaxy eSIM and supported network carriers
- Application Can I transfer the Story album to the other device after creating the Story Album?
- Application Is it possible to touch the device while wearing gloves?
- Application What should I do if I want to use the Samsung Link on a PC?
- Network & WiFi How do I know if my Samsung smartphone or tablet is connected to the internet?
- Settings Alarm clock does not ring
- Settings Fingerprint recognition when fingers get wet with water or sweat
- Samsung Apps How to use Samsung Remote Support Service for your Smartphone and Tablet?
- Others Can’t activate the Multi window feature
- Settings How do I Change the Language Recognizable by the Phone for my Handwriting?
- Accessory & Bluetooth Does Magnetic Materials Affect S Pen action?
- Lock I inserted a new SIM card into my phone and am asked for a PIN. How can I unlock it?
- Camera How do I take images by Wide Selfie mode using front camera on Galaxy S6/S6 edge?
- Others How do I use profile sharing to share my profile with others on Galaxy S6/ S6 edge?
- Settings Galaxy S6 edge+: Why is there noise when using wireless charger pad?
- Call & Contacts How to install SIM or USIM card on Galaxy S6 edge+? (single SIM model)
- Application Compass on edge screen quick tools
- Application How do I restart Galaxy S7 if device is not responding when I try to use the touch screen?
- Others Galaxy S8: Is it Harmful being IR-irradiated on the Eyes for Authentication?
- Lock Galaxy S8: Iris scanner
- Settings I tap the soft key of back button but it works as “Recent” button. Why?
- Battery Indicator light does not turn on while charging my Galaxy S8/S8+. Why is this?
- Camera Manual Focus & Tracking Auto Focused Objects of Galaxy S8/S8+ Camera
- Others Pickup & delivery repair service: Prepare for the Pickup service
- Others Pickup & delivery repair service: When will Samsung Product be delivered?
- Others Pickup & delivery repair service: Prepare for the Return of Samsung product
- Others How can I Receive a Call while Using Samsung DeX?
- Accessory & Bluetooth How do I Connect Samsung Gear 360 and Mobile device via WiFi Direct?
- Samsung Apps How do I use Bixby Voice on Galaxy S8?
- Battery How do I Lengthen battery usage time in Galaxy Note8?
- Application Galaxy S9 - How to use quick command in Bixby Voice?
- Accessory & Bluetooth Galaxy S9 - How to control Samsung DeX screen with a device?
- Accessory & Bluetooth Galaxy S9 - How to use Samsung DeX mode?
- Software Upgrade Android O OS - What to do if Badge is not Shown on Messages app for New Messages?
- Software Upgrade Android O OS - Why do Badges with Number Disappear even I don’t read it?
- Settings Galaxy S9 - How do I Set Animated Always On Display?
- Audio Galaxy S9 - How can I use Dolby Atoms (Surround Sound Mode)?
- Power Key differences between the Galaxy S10 phones
- Software Upgrade Key changes with Android version 9.0
- Others Can I Switch Contents on Main Screen to Front Screen on Galaxy Fold (Hong-Kong version)?
- Camera In-Screen Speaker & Pop-up Camera in Galaxy A80
- Settings How to connect a new S Pen
- Battery After updating Galaxy S21 series, charging information is not displayed on Lock screen.
- Software Upgrade Delightful Experiences from One UI 3 with Android 11
- Settings What to do if your Galaxy phone's screen won't rotate
- Samsung Apps How to resize a photo in the Gallery app on your Galaxy phone
- Power What to do if the battery of my new phone seems to be draining faster?
- Backup & Restore What do I need to prepare for the transfer of my WhatsApp chat history from iOS to Galaxy device?
- Software Upgrade How to update Play Store and Galaxy Store apps on your Galaxy phone
- Settings How to turn your Galaxy phone's screen auto rotation on and off
- Accessory & Bluetooth Connect through Bluetooth on your Android device
- Others How to use the Galaxy Z Fold4 Taskbar
- Others How to clean your Samsung Galaxy device
- Samsung Apps Use the Samsung Find app to share your location with your friends, child, family, and other contacts
- Lock Unlock Your Samsung Galaxy with a previous screen lock method
- Hardware Solid foreign object and water resistance rating (IP ratings) guide
- Application What is the WatchON app?
- Application How can I detect text in capture mode?
- Settings How to perform Factory Reset on Android smartphone?
- Settings How do I access the new Smart Screen features?
- Settings What are the new Smart Screen features?
- Settings What is the Air View feature and how do I use the Air View feature?
- Software Upgrade What is the benefit of registration for FOTA service?
- Settings How do I change Input Language?
- Application Video Hub - Description are shown in a language different from System Language
- Network & WiFi What to do if device is not registered on a good signal Network and I cannot make a call?
- Settings How do I Know whether my Phone's Issues are Affected by Downloaded Apps or not?
- Others Maintenance/Cleaning of Gear IconX
- Samsung Apps Why is the Burnt Calorie Data on Gear Fit2 Pro Different from that on Health Machines?
- Settings [Mobile:FAQ] How to activate and edit floating Toolbox
- Camera What is the Estimated max. standby time when enabling Ultra power saving mode?
- Camera How to change the settings and create shortcut
- Others How do I Install the SIM or USIM card on my Galaxy A3/A5/A7?
- Others How do I check if my GALAXY A3/A5/A7 support Dual SIM?
- Settings S6 how to turn on NFC
- Others Useful tips for Live Chat
- Battery Galaxy Note5: How long does it take to complete full charging
- Battery How to install the SIM or USIM card on Galaxy S6 edge+? (Dual SIM model)
- Hardware How do I remove the memory card on my Galaxy S7?
- Application How do I use Game Tools in Galaxy S7 and S7 edge?
- Application How do I use Record feature of Game Tools in Galaxy S7 and S7 edge?
- Application When Setting up Lock Screen by Fingerprint, requests of PIN/Pattern/Password appears. Why?
- Others Galaxy S8: What is the Function of the Button under the Volume key?
- Camera Galaxy S8: How can I Quickly Access the Camera?
- Others Galaxy S8: What is Samsung DeX feature?
- Others Galaxy S8: How do I use Samsung DeX feature?
- Hardware Galaxy S8: How do I update Samsung DeX?
- Application Galaxy S8: How do I add apps into the Secure Folder?
- Battery Galaxy S8 seems to heat up while charging the battery. Is my device normal?
- Accessory & Bluetooth Gear 360 (2017) Android & iOS feature Comparison
- Settings How can I Change Language to Communicate with Bixby Voice on Galaxy S8?
- Samsung Apps What is Bixby Voice and how can I Activate it on Galaxy S8?
- Hardware Can I Charge Note8 through Samsung DeX Station during Connection?
- Hardware Light Leakage' and Light Spots on Photos are Light Reflection
- Network & WiFi Support Mainland China 2G/3G/4G Network
- Camera Galaxy S9+ Only - How do I change the background blur shape?
- Accessory & Bluetooth Galaxy S9 - How do I Connect to Samsung DeX Pad?
- Application Galaxy S9 - What is Notification Popup Windows? How can I use this?
- Settings Galaxy S9 - How can I use Landscape Mode?
- Audio Galaxy S9/S9+ Main New Features: Powerful & Vivid Stereo Sound
- Lock What is Samsung Pass and How to register Samsung Pass on my Note9?
- Hardware What is the Samsung DeX feature of my Note9?
- Others Galaxy Buds (Hong-Kong version) FAQ
- Hardware How to Protect the Display of Galaxy Fold (Hong-Kong version)?
- Network & WiFi How do I Connect SmartThings™ Wi-Fi with Mobile Device? (Hong-Kong version)
- Others How to locate your Samsung Galaxy devices
- Others How do I Adjust Torch Brightness?
- Others How do I Run Multiple Apps at Same Time on Galaxy Fold (Hong-Kong version)?
- Others Basic Operation of Galaxy Note10/10+
- Others Take various photos and videos using Galaxy S20 | S20+ | S20 Ultra's Single Take mode
- Others Check out the new camera functions of the Galaxy S20 | S20+ | S20 Ultra
- Settings Stay Connected “Door to Door” Service Policy
- Others Enjoy Air actions with enhanced S Pen of Galaxy Note20 | Note20 Ultra
- Others How to use and charge Galaxy S21 Series
- Hardware Do Galaxy S21 Series affect to medical devices?
- Network & WiFi How to use 5G on your Galaxy phone
- Others Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
- Backup & Restore How to transfer and backup data using Smart Switch on a Galaxy phone
- Settings Useful audio settings on the Galaxy phone including Separate app sound
- Settings How do I delete all of my personal information from my device?
- Samsung Apps How to use Diagnostics in the Samsung Members app on your Galaxy device
- Samsung Apps How to set up and use Samsung Pass on your Galaxy phone
- Others How to use the Do not disturb mode on your Galaxy phone
- Settings How to block certain incoming calls on your Galaxy phone
- Others What to do if your touch screen is not working properly
- Others What to do if your microphone or speaker is not working properly
- Settings What other user mode is there and how different access permission do they have on the Maintenance mode?
- Others How to change the language settings of each app in your Galaxy device
- Others Galaxy Watch Water Resistance
- Others Galaxy Phone Water Resistance
- Others How to Share Photos and Videos with Quick Share
- Call & Contacts How to turn off Emergency SOS function
- Settings How to add or remove buttons from quick setting panel
- Settings How to solve screenshot errors on devices with Android 13 OS
- Power Causes and solutions for when your Samsung Galaxy device gets warm
- Others Remove the case or cover on the Galaxy Z Flip and Z Fold series
- Others What is RAM Plus and how to use it?
- Battery Galaxy Battery protection feature in One UI 6.1
- Samsung Apps Use the Samsung Find app to locate a lost device
- Camera Auto Zoom feature on the Samsung Galaxy Z Flip6
- Others User guide for the Samsung Galaxy Z Flip6 Flipsuit Case
- Application How do I change the source and target language and translate a text with "S Translator"?
- Settings I can’t make a voice call using a Car Kit via Bluetooth when the device is locked.
- Application How do I register Samsung Link storage?
- Application How do I instantly upload Photos and Videos taken with my device?
- Settings How do I configure the Power Saving Mode on my device?
- Network & WiFi How do I connect to a Wi-Fi network?
- Settings How do I set Portable Wi-Fi hotspot.?
- Network & WiFi How do I access Flight Mode on my device?
- Application How do I open the new tap in browser?
- Hardware How do I remove a SIM card and battery into my device?
- Hardware The home Key reaction seems to be very slow. Is my device faulty?
- Backup & Restore What contents could be transferred through Smart Switch?
- Others How to start Remote Management for Smartphone?
- Application Is available to measure the heart rate of animal like dog or cat using S Health?
- Battery Tips to extend your battery life
- Battery How do I ensure that my Samsung mobile device is powered by safe batteries?
- Camera How do I take pictures by Slow motion mode on Galaxy S6/S6 edge (Hong-Kong version)?
- Camera How do I take images by Interval shot using front camera on Galaxy S6/S6 edge?
- Settings Galaxy S6: How to Move Contacts to Google account?
- Backup & Restore How to connect S6 with PC by smart switch for backup and restore data
- Application How do I create a folder on Apps edge in Galaxy S7 edge?
- Hardware How do I format the memory card on my Galaxy S7 and Galaxy J(2016)?
- Camera How long will the Galaxy S7 & S7 Edge take to complete full charging?
- Audio S7 and J(2016): What can I do if Music files Saved in SD card Do Not appear on Play Music?
- Others Galaxy S8: How do I use Home Appliances, TVs, and IoT Products through Samsung Connect?
- Application Why is there No Edge Lighting on S8/S8+ when there are notifications from WhatsApp?
- Others Premium Pickup & Delivery Repair Service
- Application How do I use Glance feature on Note8?
- Camera Galaxy S9 - How do I edit Super slow motion videos?
- Camera Galaxy S9+ Only - What is Dual Capture and How do I take Images with Dual Capture feature?
- Camera Galaxy S9 - How do I use Selfie focus mode?
- Settings Galaxy S9 - How do I Set a Video file as Wallpaper?
- Accessory & Bluetooth How do I connect the Note9 S Pen via Bluetooth?
- Lock Galaxy A7 2018 (Hong-Kong version) Main New Features: Side Fingerprint Scanner
- Backup & Restore Samsung Service: Terms & Conditions│Data Backup and Deletion
- Samsung Apps What is Media and Devices?
- Others How do I clean my Galaxy phone?
- Others Check out the new camera function of Galaxy Note20 | Note20 Ultra
- Settings How to disable the Dynamic Lock screen on your Galaxy phone
- Others The first ever S Pen integration on Galaxy Z Fold3 5G
- Others Why is my phone slowing down and how can I speed it up?
- Battery What to do if your Samsung Galaxy device is not charging
- Others How to make calls and send messages on other Galaxy devices
- Others How to prevent the overheating of your Galaxy device
- Others I dropped my device in water
- Others How to fast charge the Galaxy S22 Series wired or wirelessly
- Others How to use Android Message on my Galaxy device
- Software Upgrade After T OS upgrade, SmartThings app does not work properly. How do I resolve it?
- Troubleshoot NFC issues on Galaxy devices
- Application Galaxy device slows down, freezes, or displays ads after installing third-party apps
- Software Upgrade Simplified app names in Galaxy One UI 6
- Others Protect your Galaxy device with the Auto Blocker feature
- Hardware Third-party products causing paint to peel off Galaxy devices
- Others How to set Generative wallpaper on Galaxy devices
- Audio How to use hearing aids with Samsung Galaxy devices
- Others How to use Photo assist to edit photos on Samsung Galaxy devices
- Application What is the Optical Reader app?
- Application How do I access the Optical Reader app?
- Application When I try to set an account of a new Microsoft Exchange ActiveSync account, it fails.
- Software Upgrade How I set the update for FOTA service?
- Battery How do I charge the battery?
- Application When I try to search for Adobe Flash player in Google Play I am unable to find the app
- Camera Photo quality lower sometimes when taking pictures using the front camera
- Others Galaxy S6 edge: How do I use Edge lighting and People edge features on Edge screen?
- Camera How is the camera preview screen user interface on Galaxy S6/S6 edge?
- Camera Which camera modes are supported on Galaxy S6/ S6 edge?
- Power How can I use the fast charging function in S6?
- Software Upgrade S6 how to set the mobile auto software update
- Camera S6 how to set the volume key function in camera
- Settings Galaxy S6 edge+: show or hide folder option
- Camera How do I take Motion panorama in Galaxy S7 and S7 edge?
- Application Why can't I find Video app on Galaxy S7 and Galaxy J(2016)?
- Others Galaxy S8: How do I Register my Iris for Iris Recognition on Lock Screen?
- Camera How do I take portraits using Live focus feature on Note8?
- Hardware How to Activate S Pen Remote on my Note9?
- Settings Galaxy S9/S9+ Main New Features: Enhanced Outdoor Visibility
- Samsung Apps What should I do if "Screen-off Memo" is too Bright Yellow to Read on "Samsung Note" on Galaxy Note9 (Hong-Kong version)?
- Settings How do I Change Keyboard Layout of Galaxy Fold (Hong-Kong version)?
- Call & Contacts Voice is low during a call on Galaxy S21 Series
- Others There is a gap between the screen and frame of my device
- Others What to do when the keys on your Galaxy device stop working
- Others What's new in ONE UI 4.0?
- Backup & Restore How to manage files on your Galaxy Phone?
- Others How to connect your Galaxy device to other devices using Connected Devices
- Others Explore new cover screen widgets on the Galaxy Z Flip5
- Others Navigate your Galaxy phone and Galaxy tablet using Multi control
- Network & WiFi Samsung Galaxy device's GPS signal is lost
- Others How to use Drawing assist on the Samsung Galaxy device
- Power How to check the wireless charging status at S6?
- Network & WiFi S6 how to turn on Wifi Direct
- Network & WiFi S6 how to add hidden Wifi network
- Battery Is wireless charging pad for Galaxy S6 Edge+ compatible with other devices?
- Camera How do I take Motion photo in Galaxy S7 and S7 edge?
- Camera How do I use Hyperlapse mode in Galaxy S7 and S7 edge?
- Hardware If Screen is Cropped/Colors are Different after Connecting S8 to Monitor via DeX station?
- Camera How do I Take Clear Images by Galaxy S8/S8+ Camera?
- Camera Galaxy S9 - What is Super Slow Mo, and how is it different from Slow Motion Video?
- Camera Your trusty travel partner, the Galaxy Note8 (Hong-Kong version)
- Camera Galaxy Note9 Intelligent Camera: Flaw Detection
- ‘Edge Touch’ app (Hong-Kong version): How can I Set the ‘Touch Area’ for Edge Screen?
- Power How to set up fast charging on your Galaxy device
- Others How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
- Others Check the SIM card when phone calls and cellular data is not available
- Settings The proximity sensor is not working properly
- Others How to protect your Galaxy device from malware
- Others Know what the green dot at the top of your screen means
- Others What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
- Others Safety precautions when using a Galaxy device
- Others How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
- Settings How to find and remove duplicate files on your Galaxy device
- Hardware Frequently asked questions regarding the Galaxy Z Flip5 and Fold5 hinge technology
- Others How to apply a protection film to the Galaxy Z Flip5
- Camera Enhanced zoom and Nightography on Galaxy devices
- Application How do I start a group chat?
- Battery When I charge new device with old charger, device is not charged properly.
- Samsung Hub How can I view my registered gift card?
- Power Can the wired charging and wireless charging function work at the same time in S6?
- Hardware Galaxy S6 edge+: Why does the colour of the screen appears slightly green at the edges?
- Camera How do I use the selfie flash In Galaxy S7 and S7 edge?
- Others Galaxy S8: What Devices Support Samsung Dex?
- Others Galaxy S8: How do I Connect Devices through Samsung Connect?
- Others After updating S7 to OS 7.0, Resolution and Screen Brightness is worse than OS 6. Why?
- Hardware Galaxy S9 - Can I set Bixby key to activate other functions or apps?
- Samsung Apps How to Report Error using Samsung Members? (Hong-Kong version)
- Others Check out the new camera functions of the Galaxy Z Flip
- Others What dedicated customer care service is available for the Galaxy Z Flip?
- Network & WiFi How to troubleshoot a Galaxy phone that won't connect to a Wi-Fi network
- Others How to set up Call settings on Android phone
- Settings Remove accounts from your Galaxy phone or tablet
- Others How to troubleshoot software update issues
- Others How to improve the Galaxy Z Flip4 battery life
- Backup & Restore How do I back up in the Maintenance mode?
- Others How to automatically refresh the Samsung Galaxy weather widget through movement
- Camera How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
- Others How to back up all my files from phone Sdcard0 to extSdcard memory?
- Application How do I set the WatchON?
- Hardware Galaxy S9/S9+ Main New features: Samsung DeX
- Camera I cannot use Flash in Auto night detection mode in Camera. What’s the problem?
- Camera What setting options are supported in front camera of Galaxy S6/S6 edge?
- Settings S6 how to disable auto sync function
- Application Why does application permission appear frequently in Galaxy S7/edge and Galaxy J(2016)?
- Application What is the Expanded Quick Panel in Galaxy S7 and Galaxy J (2016)?
- Camera Galaxy S7/S7 edge: How to Turn On Shape Correction?
- Camera How does the Scene Optimiser improve my photos?
- Settings How to use Kids Home
- Others How to use the cover screen of your Galaxy Z Flip
- Others My device is shattered and there is a crack on my screen
- Others What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
- Others Reduce power consumption with Light performance mode on your Galaxy device
- Others How to use the Galaxy S23 Object Eraser
- Others Customise your Galaxy Z Flip5's cover screen wallpaper
- Others How to use Live translate for phone calls with Galaxy AI
- Others An overview of the enhancement (Writing Assist) when sending or receiving messages on Galaxy devices
- Others How to set up and use the Browsing assist features with Galaxy AI
- Others How to use Transcribe assist with Galaxy AI
- Others How to use Generative photo editing with Galaxy AI
- Others Optimised Navigation bar functions on Galaxy devices
- Others How to set up and use the Interpreter app on Galaxy devices
- Others How to use Note assist with Galaxy AI
- Settings How to enable swipe gestures (Swipe from bottom, Gesture hints) on Galaxy devices
- Settings Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users
- Camera Edit suggestion for photos with Galaxy AI
- Application How do I synchronize the contact in Samsung account?
- Samsung Apps FAQ: Gift card
- Others Can I use my device in Sea Water or Swimming pool?
- Settings How to set up and use the Samsung Accounts
- Lock Galaxy S8: Are there any circumstance where the Iris scanner does not work properly?
- Battery I’m using 3rd party wireless charger. Charging stops when S8 is not charged fully. Why?
- Camera How do I take the images with the Dual capture feature on Note8?
- Camera Galaxy S9/S9+ Main New features: Camera
- Samsung Apps How to use Bixby Routines
- Hardware Magnets in Galaxy Fold (Hong-Kong version) | What should I Pay Attention to?
- Others What is 'Link to Windows'?
- Battery How do I use Wireless PowerShare feature of Galaxy Fold (Hong-Kong version)?
- Network & WiFi 5G useful tips
- Others How to use intuitive Multi-Active Windows
- Others Enjoy S Pen Writing Experience with Galaxy S21 Ultra
- Others How to select and view only the albums you want to see in Galaxy gallery
- Others How to use your Galaxy camera to add and edit a watermark for your photos
- Others Why does it take longer to take a high-resolution photo with your Galaxy S23 Ultra?
- Others How to insert a USIM card into the Galaxy Z Flip5 / Fold5 and Galaxy Z Flip6 / Fold6
- Multimedia How to use Quick Share to share a file between phones
- Power What is the available range of the “Pad” used for wireless charging?
- Network & WiFi Galaxy S8: How do I Activate and use Bixby Vision?
- Hardware “Cannot start Samsung DeX” on Screen Mirroring Mode appears after Connecting S8 with DeX?
- Others How to use PowerShare on your Galaxy phone
- Others How do I use AR Emoji feature on Galaxy Fold (Hong-Kong version)?
- Others What is Screen recorder? What options do Screen recorder support?
- Others How to use Wireless DeX with Galaxy Note20 | Note20 Ultra
- Power What to do if your Galaxy phone won’t power on properly?
- Others How to use the versatile multi window experience with Galaxy Z Fold3 5G
- Others How to clean your Galaxy device
- Others How to capture an image from a video frame
- Application Is there a Polaris Office application?
- Lock Galaxy S8: Sometimes my device does not recognize my fingerprint
- Camera Galaxy S9 - How do I take videos using Super Slow-mo? (Hong-Kong version)
- Camera Galaxy S9+ Only - How do I take portraits using Live focus feature?
- Battery What is the battery life and storage capacity of my Note9?
- Battery How do I Charge the S Pen of my Note9?
- Others How do I Prepare Earbuds for Use & Wear Galaxy Buds (Hong-Kong version)?
- Others Compare the differences between Note10 and Note10+
- Others How to record and capture your Note10 screen
- Others What to do when Bluetooth or Wi-Fi connection is unstable on my Galaxy Z Flip?
- Others Control your shots with Director’s View on Galaxy S21 Series
- Others How to keep your personal data safe using Private Share
- Others Check out the new and enhanced features of Galaxy Z Flip3 5G
- Accessory & Bluetooth How to fix Bluetooth connection problems with your phone or tablet
- Others Will device NFC work if equipped with LED cover?
- Accessory & Bluetooth How to troubleshoot when Bluetooth headset audio is unstable
- Call & Contacts What to do when your Galaxy device is unable to make or receive calls
- Audio How to troubleshoot poor sound quality during a phone call
- Others How to use and set up fingerprint recognition to unlock the Galaxy S22 Series
- Audio How can I improve the sound of a voice call with a Galaxy S23
- Settings Whenever and wherever you need music: LEVEL Box Slim Bluetooth Speaker
- Accessory & Bluetooth How to install the SIM or USIM card on Galaxy S7
- Hardware Why doesn’t Galaxy S7 edge Respond when I Touch Edges of Screen?
- Camera Galaxy A 2017 (Hong-Kong version) Camera Modes
- Battery Galaxy A 2017 (Hong-Kong version): Why is Actual Charging Time Longer than Remaining Charging Time on Screen?
- Others Appendix Galaxy S9/S9+ FAQ (Hong-Kong version)
- Others What should I do for Better Fingerprint Recognition on Galaxy Fold (Hong-Kong version)?
- Hardware How to access data even if your Galaxy phone's touch screen is not available
- Others How to reboot a frozen Galaxy device
- Others How to use Samsung Members Diagnostics
- Others How to improve Galaxy S23 game performance
- Others How to record, edit and share videos in 8K with your Galaxy device
- Camera Tips for taking clear close-up photos with Galaxy phones
- Hardware Specifications for the new Galaxy S23 FE
- Application How do I close the tap in browser?
- Camera Is photo quality low than preview when taking pictures with HDR mode?
- Others Do battery drain more quickly when download booster is activated?
- Network & WiFi Network Data Setup & Advice
- Samsung Apps Activate Air Command panel of Note8 ‘S Pen’
- Others Galaxy S6/S6 edge: How do I Send Files via Simple Sharing?
- Settings How to set do not disturb function in S6?
- Application Galaxy S6/S6 edge: How do I Receive Files via Simple Sharing?
- Others Premium pickup & delivery repair service: Can I request for a repair charge invoice?
- Others What have Changed in Camera Operation on Android OS 7.0 Nougat?
- Others Where is Smart Manager on Android OS 7.0 Nougat?
- Camera Galaxy A 2017 (Hong-Kong version): How do I launch Camera quickly?
- Others How do I connect my Note9 to a screen using DeX?
- Others How to properly charge the Galaxy Z Flip using wireless charger
- Others Precautions when using the Galaxy foldable devices
- Others Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
- Others Use the informative Cover screen on the Galaxy Z Flip3 5G
- Others Restart your Galaxy phone regularly to prevent it from slowing down or freezing
- Others What to do if you cannot hear the phone call sound well
- SNS Poor picture quality when sharing pictures to Instagram
- Audio What to do when there is no sound in my wired headphones
- Power How can I prevent micro-vibrations?
- Others How to troubleshoot Camera app errors
- Battery Issues with wired charging
- Backup & Restore How to troubleshoot when your device doesn't detect an SD card
- Others Questions about ONE UI 4.0
- Others How to Use AR Emoji Stickers
- Others How to make the most of Single Take with the Galaxy S22 AI Camera
- Others What are the features of the Samsung clock?
- Others How to improve the vibration of your Galaxy S22 device
- Others How to hide the navigation bar on Galaxy devices
- Others How to manage calls when multiple Bluetooth devices are connected
- Others What is the foldable display and protective film on my smartphone?
- Others How to solve S Pen connection issues
- Others What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
- Others What is the protective film on Galaxy Z Flip4 and Galaxy Z Fold4?
- Others What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
- Battery What to do if your Galaxy S23 device is overheating
- Camera How to improve close up images with Galaxy S23
- Camera Why Galaxy S23 Camera does not recognise a QR code
- Others Professional Photography with Galaxy Expert RAW App
- Others How to automatically optimise your Galaxy device
- Others How to shoot videos with Galaxy SuperSteady Mode
- Others How to use Samsung Video editor
- Others Use two hands with your Samsung Galaxy devices for maximum productivity
- Network & WiFi How to run eSIM self-diagnostics for the Galaxy Watch series
- Application How can I update S Health?
- Application I want to order photo book with vertical layout in Story Album
- Samsung Apps Can I reset my Samsung account password?
- Settings How do I synchronize the contact in device?
- Application ‘This font is not available’ for free fonts downloaded from the internet
- Others Galaxy S8: Can I Use Bixby Vision to Search?
- Audio How do I activate the Note9 Dolby Atmos stereo speakers?
- Camera Camera features on the Galaxy S10
- Others How to accessorise your Note10 device
- Others How to use the S22 Ultra S Pen and check its compatibility
- Hardware What is the difference between the Galaxy Z Flip models?
- Others Is my Mobile Device Compatible with Gear Fit2 Pro?
- Others What should I do for Better Fingerprint Recognition on Galaxy S10+/S10/S10e (Hong-Kong version)?
- Others What are the new features and upgrades of One UI 4.1?
- Others How to apply a protection film to the Galaxy Z Fold5
- Others Galaxy AI features and supported models
- Battery How can I Check the Remaining Battery Power on Gear IconX (2018)?
- Samsung Apps How do I Record Exercise Information on Gear IconX (2018)?
- Camera How to take image by Selfie Mode using front camera in Galaxy A5?
- Others Galaxy S6 edge: What is Edge Screen and How can I use it?
- Others Galaxy S6 edge: How do I reject the incoming calls using quick reply?
- Camera Although tracking AF on Galaxy S6 is on, tracking a subject may fail. What should I do?
- Camera How do I take pictures by Fast motion mode on Galaxy S6/S6 edge?
- Settings Galaxy Note5: How to take selfie easier
- Backup & Restore Galaxy Note5: What is the Design Concept of the Card Slot?
- Others Galaxy S7 - Glass Screen is Dirty due to Fingerprints or Dust. What should I do?
- Others Galaxy S8: What is Samsung Connect feature?
- Others Galaxy S8: Are all apps supported in 18.5 : 9 ratio?
- Application Galaxy S8: How do I move content to the Secure Folder?
- Samsung Apps How can I use Bixby Voice with Multi-step Commands on Galaxy S8?
- Message What is & How do I Use Live Message on Note8?
- Application Galaxy S9 - How do I create My Emoji?
- Application Galaxy S9 - How do I set up Bixby Voice?
- Accessory & Bluetooth Galaxy S9 - What is Samsung DeX feature?
- Accessory & Bluetooth Galaxy S9 - How to Change Screen Mode on Phone when Connect with DeX Pad?
- Camera How do I take a photo with the Note9 S Pen?
- Others How do I use my Note9 S Pen with the DeX Cable?
- Others What is the difference between the Galaxy Note8 and Note9?
- Multimedia How do I personalise AR Emojis with Live Message on my Note9?
- Camera Galaxy Note9 Intelligent Camera: Scene Optimizer
- Camera Galaxy Note9 Main New Features: S Pen with Remote Control
- Camera How can I take photos with the S Pen on my Note9?
- Settings How can I customise the remote control settings on my S Pen?
- Hardware Will Galaxy A8+ 2018 (Hong-Kong version) be Affected by Burn-in, for Soft Buttons Shown on Screen for Long Time?
- Samsung Apps Super Slow Motion FAQ of Camera App on Galaxy S9/S9+
- Camera Camera specifications on the Galaxy S10
- Lock How to use the fingerprint scanner on the Galaxy S10
- Camera How to use AR Emoji on the Galaxy S10 (Hong-Kong version)
- Others When Closing Charging Case with Galaxy Buds (Hong-Kong version), Case is not Closed Properly. What do I do for this?
- Software Upgrade Android OS 9.0 Pie FAQ (Hong-Kong version)
- Hardware What is the Crease at Center of Galaxy Fold (Hong-Kong version)’s Main Screen?
- Hardware What is the Slim Film on Galaxy Fold (Hong-Kong version)’s Main Screen?
- Hardware Does Galaxy Fold (Hong-Kong version) Support External SD Card Slot?
- Hardware Does Galaxy Fold (Hong-Kong version) Support 3.5pi Earphone/Headphone Jack?
- Network & WiFi Galaxy S9/S9+ (Hong-Kong version) Main New features: Multi-Device Experience
- Samsung Apps How do I Add Device to SmartThings app? (Hong-Kong version)
- Samsung Apps I Can't Install Samsung™ SmartThings™ Wi-Fi (Hong-Kong version)
- Others What makes each S Pen unique?
- Others Customise the keys on your Note10
- Others How to use the AR Doodle feature in Note10
- Others Check out the newly-added functions to the Note10 camera
- Others How do I Activate Bixby on Galaxy Fold (Hong-Kong version)?
- Others How do I Attach the Cover to Galaxy Fold (Hong-Kong version)?
- Camera Has Any Change been made to Cameras of Galaxy Fold (Hong-Kong version)?
- Camera How does Camera of Galaxy Fold (Hong-Kong version) Suggest Ideal Composition for Photos?
- Others S Pen of Galaxy Note10/10+
- Others Which features are available in the AR Zone in the Galaxy Z Flip?
- Others Precautions when using the Galaxy Z Flip device
- Others Enjoy a clear and smooth display on your Galaxy S20 | S20+ | S20 Ultra with dynamic refresh rate options
- Others Meet the unprecedented 8K video with Galaxy S20 | S20+ | S20 Ultra
- Others Enjoy the different share features in your Galaxy S20 | S20+ | S20 Ultra
- Settings What do I do when the location information is inaccurate on my Samsung smartphone?
- Battery How to fast charge on your Galaxy device
- Audio What to do if the audio quality is poor on my Galaxy Buds+?
- Others New Samsung Notes for the best writing experience of Galaxy Note20 I Note20 Ultra
- Others Meet the smoothest 120Hz display on your Galaxy Note20 Ultra
- Others Introducing new features of Galaxy Z Fold2
- Others Enjoy Z Fold2 Camera with Flex mode
- Others Precautions when using the Galaxy Z Fold2 device
- Others Meet the next level of lifetime story maker in Camera of Galaxy S21 Series
- Others What is the Galaxy Ecosystem that enables connected living?
- Others Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3
- Settings How to change themes and icons on your Galaxy phone
- Settings How to activate and use Game Launcher on your Galaxy phone
- Others Meet the next level of brighter and smoother display on the Galaxy S22 Series
- Others How to use the S Pen with a Galaxy S22 Ultra and check its compatibility
- Others Enjoy the epic standard of smartphone experiences with the Galaxy S22 Series
- Others Check out the new Camera functions of the Galaxy S22 Series
- Hardware What is the difference between the Galaxy Z Fold models?
- Hardware Discover the new hinge technology for the Samsung Galaxy Z Flip5 and Fold5
- Camera A look at the Under Display Camera (UDC) on the Galaxy Z Fold4 and Fold5
- Camera Take unique photos with the Galaxy Z Flip Flex Window
- Lock Galaxy S9/S9+ Main New features: Intelligent Scan (Biometric Authentication)
- Application What type of data does Default Browser Store/Contain? How can it be cleared on my device?
- Samsung Apps I lost the account for “Find My Mobile”(Previously “DIVE”) service, what should I do?
- Samsung Apps New Functions of Hand-Written Texts in Samsung Notes - Action Link
- Others How can I use the Cover screen of Galaxy Z Fold2?
- Network & WiFi What to do when calls disconnect or there’s no network signal on your Galaxy device
- Battery Issues with wireless charging
- Samsung Apps The display isn't working properly
- Others Safety advice for your battery pack
- Others Galaxy A 2017 (Hong-Kong version): What is Blue Light Filter?
- Others Galaxy A5/A3 2017 (Hong-Kong version): Why does Touchscreen Not Respond Properly?
- Network & WiFi How to troubleshoot Mobile data issues
- Audio What to do if your USB type C earphones are not working properly with Galaxy S23
- Others How to use S Pen Pro on my Galaxy Z Fold4
- Others How to play sound in both speakers and solve mute problems
- Network & WiFi How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
- Others Precautions when removing the main screen protective film on the Galaxy Z Fold / Z Flip series
- Power How to use the Wireless power sharing feature on your Galaxy Device
- Audio Sounds, vibrations, and notifications on your Samsung Galaxy devices
- Battery How to set the display of charging information on your Samsung Galaxy device
- Others How to locate the digital User guide on your device
- Audio Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
- Power What to do if your Samsung Galaxy device turns off unexpectedly
- Others How to pair a Galaxy Watch with your Samsung Galaxy device
- Settings How to use your Galaxy phone or Watch to manage notifications on your wearable device
- Software Upgrade How to update your Samsung Galaxy phone or tablet
- Network & WiFi What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
- Samsung Apps View your step count in Samsung Health
- Others How to set real time weather wallpaper on the Galaxy S24
- Camera How does the Flaw Detection camera feature work on the Samsung Galaxy Note9?
- Others Get complete diagnostic support for your smartphone on the Samsung Members app
- Settings How can I backup data on my Galaxy device automatically?
- Software Upgrade How to troubleshoot Google Play Store download
- Settings How to remove lock screen ads
- Software Upgrade How to fix apps keep crashing and freezing
- Settings How can I use the Calendar app on my Samsung smartphone?
- Settings How to block accidental touches on your Galaxy smartphone
- Settings How to connect your Galaxy smartphone to a car using Android Auto
- Settings How to control media and devices on your Galaxy smartphone
- Settings What is the Samsung Flow and how to use it?
- Settings How can I use the Bixby application?
- Settings Galaxy Note5: What are the new features of S Pen?
- Settings Galaxy Note5: How to use the Photo Note feature?
- Settings How to prevent apps running background data?
- Application How can I Connect Galaxy Tab S3 to Mobile device via Samsung Flow?