Environmental care

Eco-Conscious Service

Stay longer with Samsung Customer Service

Samsung Everyday Sustainability Samsung Everyday Sustainability

Eco-Conscious Repair

Reduce electronic waste by replacing only
the parts that are required.

● Where possible, we try to repair TVs and smartphones
in an eco-conscious way using components instead of
entire assembly modules.

● By replacing only the defective part, we save components
and contribute to reducing the carbon footprint and the
amount of e-waste discarded.

● We are dedicated to offering various options for you
to repair your products and extend their life.

Please note: This is available for specific models and
defect types of TVs and smartphones. Please contact
our customer support channels for more information.

Eco-Conscious Packing

We’re making efforts to use better
packing materials of service parts for our
environment.

● Our factories that produce service parts
continuously seek better ways for our environment
to pack and deliver service parts to global subsidiaries.