The codes 'HE1' or 'HE2' is shown on the display. What does this mean?

This means that a heater error has occurred.

Please power cycle the washer dryer by switching it off at the power point for five minutes.

If the fault still persists, please call 3698 4698 to speak with a technical support agent to discuss service options or request below for service if your product is still under warranty.