Does Magnetic Materials Affect S Pen action?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
If you attach a magnetic case or cover to Samsung Galaxy Note8, Galaxy Note8 may not recognize the S Pen actions and the S Pen may not work properly.
Also, if you use S Pen at sharp angles on specific areas affected from magnetic force like around Front Camera, S Pen may not work due to magnetic force. At that time we recommend to put S Pen upright and use it with more force.
Additionally, if you use S Pen at sharp angles anywhere on the screen, Samsung Galaxy Note8 may not recognize the S Pen actions.
Sharp angles
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
Thank you for your feedback!
Please answer all questions.
RC01_Static Content : This text is only displayed on the editor page