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Hola!
Aquí podrás navegar y comprar tal y como lo harías en la web de la tienda o marca desde la península. Tu
experiencia de compra y el surtido al que podrás acceder será exactamente la misma. Syniva solo actúa como
intermediario para poder llevarte el pedido a canarias y puedas ahorrarte el IVA.
Escoge el producto que quieras y añádelo al carrito, te mostraremos el PVP de península y el de Syniva
descontándote el IVA. Así podrás ver claramente lo que te ahorras. El total del resumen de compra incluye todos
los gastos por lo que ¡No te llevarás ninguna “sorpresa” al recibir tu pedido!
Ten encuenta que navegas en la web que la marca o tienda online ofrece a los residentes de la península y es
posible que veas información o condiciones específicas para ese territorio. Recuerda que tienes toda la información
de Syniva en el apartado de ayuda: métodos y costes de envío, métodos de pago y cualquier información relativa a
los servicios de Syniva . Para cualquier consulta puedes ir al apartado de Faqs del menú ayuda o escribirnos a
[email protected]
¡Disfruta de tus compras!
Track My Request
Check the status of your request or repair
Track My Request
You can find a summary of all your requests and repairs here. Click on each ticket to find out more.
Track My Request
| Date of Request | Product | Model Number | Ticket Number | Status | Ticket Type |
|---|
| There is no result. |
- Request Received
- In Progress
- Closed
- Assigned to Service Center
- Acknowledge(ASC)
- Under inspection
- Under repair
- Repair Completed
- Good delivered
- Cancelled
- Request Received
- In Progress
- Cancelled
- Closed
- Assigned to Service Center
- Acknowledge(ASC)
- Under inspection
- Under repair
- Repair Completed
- Good delivered
- Service Requested
- Under inspection
- Under repair
- Repair Completed
- Service Requested
- Under inspection
- Pending
- Service Requested
- Under inspection
- Pending
- Repair Refusal
- Service Requested
- Agreement In Progress
- Agreement Completed
- Service Requested
- Agreement In Progress
- Agreement Cancelled
- Service Requested
- Under inspection
- Under repair
- Repair Completed
- Delivered
- Service Requested
- Under inspection
- Under repair
- Repair Completed
- Collected
- Service Requested
- Appointment Confirmed
- Installation Completed
- Service Requested
- Assigned to Service Center
- Cancelled
- Status:
- Ticket Number:
- Related Ticket Number:
- Model Number:
- Serial Number:
- IMEI:
- Pack Number:
- Certificate Number:
- Order Number:
Contact Information
- Mobile Number:
- Alternate Contact Number:
- Email Address:
My Enquiry
Samsung Reply
- Ticket Number:
- Date of Request:
- Status:
- Model Number:
- Serial Number:
- IMEI:
Contact Information
- Mobile Number:
- Mobile Number:
- Email Address:
Service Centre Information
- Address:
- Email:
- Phone number:
Symptom Information
- Status:
- Ticket Number:
- Model Number:
- Serial Number:
- IMEI:
Service Centre Information
- Address:
- Phone number:
- Email:
Appointment Scheduled For
If you have any questions or concerns, please call our Customer Care hotline at 36984698 and quote the ticket number.
My Enquiry
- Status:
- Ticket Number:
- Model Number:
- Serial Number:
- IMEI:
Service Centre Information
- Address:
- Phone number:
- Email:
Appointment Scheduled For
If you have any questions or concerns, please call our Customer Care hotline at 36984698 and quote the ticket number.
The Reference Number is a 10-digit number starting with 4.
For Mobile Phones, Tablets and Wearables:
• You can find your Reference Number in your text message (SMS) from Samsung, my page, repair receipt, shipping label (for Australia Post), or you may contact our support team (via phone or chat).
For Home Appliance products (Washing Machines, Refrigerators, Dishwashers, Vacuums, Microwaves, and Air Purifiers):
• You can find your Reference Number in your text message (SMS) from Samsung.
For TV/AV products (Televisions, Soundbars, Blu-ray/DVD Players, Home Theatres, and Projectors):
• You can find your Reference Number in your text message (SMS) from Samsung.