Getting started

We’re here to help you get up and running with your new Galaxy S10 phone. We have answers to all your questions from the first charge, to logging in securely, transferring your data, and taking amazing pictures.
We’ve got everything you need from a step-by-step how to video to helpful guides and tips.

Discover new features

There is a lot to discover. Amazing screen display; power sharing; a True Vision camera and brilliant battery life are just some of the things to enjoy with the Galaxy S10 range.

Most common help topics

Explore battery and power sharing

Find out about Galaxy’s long battery life (and ways to make it last even longer), as well as how to share your power with friends.

Apps

We’ve pre-installed lots of great apps. Find out about these, and learn how to download and manage your own apps to help make life a bit easier (and more fun).

Camera

You’ve got a next generation camera. We’ll help you learn how to use it to take brilliant pictures from selfies to landscapes and portraits.

Security & Privacy

Make sure your Galaxy phone and personal data are kept safe and secure using the following handy features, so you can enjoy complete peace of mind.

Tips & tricks

Discover some invaluable tips for using the popular features of your Galaxy phone, as well as some simple tricks to maximise your enjoyment.

Software & Performance

Keep your Galaxy phone running at its best, by making sure you’re using the latest software and apps, and by optimising performance, using these simple features.

Join the community

Samsung’s community is a great place to get hints and tips, and to learn from the experience of other users. Sign up here.

Repairs

If your phone needs to be repaired, you’re in good hands. Samsung technicians will repair it using Samsung parts to fix the problem. Click learn more to get full details.

Warranty

Find out everything you need to know about your warranty and how to contact us if you need to.