How to keep your Galaxy mobile device from slowing down

Before you try out below recommendations as to your solution, be sure to check if your device's software is updated with latest version. Please check how to update your mobile device's software in following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions. 

The Quick optimisation feature improves your phone’s performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, and closes apps running in the background. Optimising your phone is as quick and simple.

Step 1. Go to Settings > swipe to and tap Battery and device care.

Step 2. Tap Optimise now, and then tap Done.

Battery is your phone’s life span. There are several ways you can change the battery settings to optimise your phone’s battery life.

Step 1. Go to Settings > swipe to and tap  Battery and device care.

Step 2. Tap Battery > tap Power saving mode. 

You can also turn on Adaptive power saving from More battery settings to automatically set the power mode based on your usage patterns to save power when it’s not needed. 

If you are worried about your phone being overloaded with unnecessary residual files, it’s about time you clear out your storage as below.

Step 1. Go to Settings > swipe to and tap Battery and device care > Storage.

Step 2. Tap on a category that has items you’d like to remove.

Step 3. Hold down and tap the circles to place a checkmark next to the items you’d like to delete. You can choose as many as you’d like.

Step 4. Tap Delete when you’ve selected everything, then tap Delete again on the confirmation. 

Is your phone getting glitchy and slow? It’s time you clean up your phone’s memory to improve its performance.

Step 1. Go to Settings > swipe to and tap Battery and device care.

Step 2. Tap Memory > tap Clean now to free up memory by stopping background apps.

You can tap Excluded apps to add apps to the list if you’d like to keep certain apps running in the background. 

If you are experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us a question in the Samsung Members app. 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the 'How to use the Samsung Members app'.