Where can I find the Google Play Store on my Samsung Galaxy device?
The Play Store comes preinstalled on all Samsung smartphones. The Play Store app is usually located on your home screen but can also be found through your apps. On some devices the Play Store will be in a folder labelled Google.
The Google Play Store app comes preinstalled on Samsung devices. You can find the Play Store app in the apps screen on your device. There are two ways to access the apps screen on your Galaxy device.
If you can’t find the Play Store app on your apps screen, you can search for it using the search bar:
The Play Store comes pre-installed and cannot be deleted from your device. If you still can't find the Play Store you may have disabled it or hidden the app on your device.
To find out if any of your apps are disabled, please follow the steps below:
To find out if any of your apps have been hidden, please follow the steps below:
Yes, any app you have downloaded can be moved. You can move your apps around on the app screen and the home screen to personalise your device.
To start, open the app screen, then:
Please note: If you continue holding the app and don't start to drag it around, it will be moved to the home screen.
Please note: Some devices won't display the app settings menu. Instead, hold your finger on the app to begin rearranging.
If you are having trouble opening or loading the Play Store or if it will not launch apps, find out What to do if Google Play Store will not load or download apps.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.
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