Why earphones and a charger plug are not included as in-box items
The Galaxy S21 series does not have earphones, or a charger plug in the box. As earphones are not included with the purchase of your Galaxy phone, you should purchase compatible earphones or a charger separately if necessary. In-box items may vary depending on the model and region in which you purchase.
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Samsung discovered that many Galaxy users are reusing their earphones and chargers that they already have at home even after purchasing a new phone. Our past models already have standardised chargers, and these chargers are widely available at home.
Samsung also applied a standardised, USB-C type charging port since 2017, so older chargers are still compatible with our newest Galaxy models. In addition, Samsung wanted to reflect the recent wireless earphone usage trend.
Reflecting these usage patterns of customers, Samsung reviewed the composition of the products from various perspectives and is transitioning to the removal of a charger plug and earphones in our latest line of Galaxy smartphones.
Samsung believes that the gradual removal of charger plugs and earphones from our in-box device packaging can help address the growing e-waste problem and remove any pressure that consumers may feel towards continually purchasing new chargers with new phones.
Samsung is trying to eliminate unnecessary waste of resources by prioritizing compatibility between product components, and through these, Samsung is committed to providing the best possible experiences for our Galaxy customers.
Note:
- In-box items may vary depending on the model you purchase, or the country or region you live in.
- Charger plugs are sold separately, and price may vary by market.
Compatible earphones and chargers
The latest models from the Galaxy S21 series do not come with earphones or a charger plug (power adapter) by default, but if necessary, you can purchase them separately.
USB Type-C wired earphones that support digital output or wireless earphones such as Galaxy Buds, Buds+, Buds Live, Buds Pro, and Buds2 can be used with the latest phones.
Note:
- To use the 3.5pi earphones, you need the USB Type-C to 3.5pi earphone adaptor sold separately. Plug the adaptor into your phone first, and then connect the earphones to your phone.
- The device may not be compatible with earphones that use a different audio output method or were made by a different manufacturer.
- As some USB Type-C earphones and USB Type-C adapters may not be compatible with your phone and some features may not work properly, make sure they are compatible with your phone before purchase.
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