We do everything we can to ensure your experience at Samsung.com makes your life just a little easier, and your satisfaction is important to us.  In rare cases there may be a slight delay in transit due to events beyond control of our logistic partners. You will be informed of revised Delivery Timelines in such cases. 

If you have not received the product as per delivery confirmation notifications, please highlight to us by raising the issue on Online-Help OR Call us at 1800-40-7267864 (Press Online Option-3) within 24hrs of delivery confirmation message.