EMAIL THE CEO

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*If you are located outside India, please visit the Samsung International Hub page and select your country from the list.

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For General queries & complaints, Get a response within 24 hours

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Write to Service Head

Email for any unresolved customer service queries

If you've already used our standard contact channels and would still like to get in touch, please contact me directly using the link below.

While it may be difficult for me to respond to every email, your feedback will be shared with the relevant team, who'll get in touch with you promptly.

Kind regards

President & CEO,
Samsung Southwest Asia

Contact Info

Digital Service Center
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Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.


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WhatsApp
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WhatsApp Us for services related interaction.
Languages offered : English/ हिन्दी/ తెలుగు/ தமிழ்
Available 24 Hours / 7 days
Connect @ 1-800-5-726-7864
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Chat with us for product technical support, service center details, repair status, installation requests and more.
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Video call with Sign Language interpreter assisted by Samsung product expert.

Available: 11 AM to 4 PM (Monday - Friday)
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Email Support
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We'll respond within 24 hours of your request.
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Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
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Remote Service
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Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Remote Service

CEO Office
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CEO Office
Indian customers only

Phone Support (India)
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1-800-5-726-7864
1-800-40-726-7864

Available: 8 AM to 8 PM (All 7 days)
☏ : Tollfree Helpline 1 ☏ : Tollfree Helpline 2

Phone Support (Bangladesh, Sri Lanka, Nepal)
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Bangladesh, SriLanka, Nepal Phone Support

Apps & Services Customer Support

Samsung Pay : 1800-123-7729
Samsung Free : 1800-40-7267864 | 1800-5-7267864