OTG (On The Go) cable and its connectivity issue
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What is an OTG (On The Go) adapter
An OTG or On The Go adapter (sometimes called an OTG cable, or OTG connector) allows you to connect a full sized USB flash drive or USB A cable to your phone or tablet through the Micro USB or USB-C type charging port.
You can do the following with an OTG cable:
- Plug-in Keyboard and MIC with your phone.
- Access and move data from USB Pen drive and External Hard Drives*.
- Transfer photos directly from a compatible camera to the phone.
- Transfer and receive data from one device to another device with the Smart switch app.
- Connect the smartphone directly to the printer.
Connectivity Issue
To resolve the OTG connectivity issue, please try below steps:
Note: Always use a genuine Samsung OTG cable/adapter. Samsung accessories are designed for your phone to maximize performance. Using other accessories may invalidate your warranty and cause damage.
Note: If connectivity is working in safe mode then issue is with third party application. Kindly uninstall third party applications and check by booting in Normal mode.
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